niche ↓ -6.7 domain

Customer Service

Score 25.0 / 100 24 providers 7 APIs Search apis.io →

Providers using this tag (24)

Ada Amazon Connect Brandwatch Coveo Crisp Decagon Dixa Forethought Gladly Google Cloud Contact Center AI Hopper HubSpot Intercom JD.com (Jingdong) Kustomer Lazada LiveChat Salesforce Salesforce Knowledge Management Salesforce Service Cloud Sierra Sprinklr Zoho Zoho Desk

APIs with this tag (7)

Ada REST API ada-cx Brandwatch Engage API brandwatch Coveo Customer Service API Service coveo HTS Assist (Agentic AI Customer Service) hopper-travel JD Open Platform Customer Service API jd-com Lazada Chat (IM) API lazada Sprinklr API sprinklr

Score breakdown

Frequency
45.5
log-scaled weighted occurrences
Breadth
1.9
spread across providers
Quality lift
52.1
mean composite of providers using it
Cohesion
18.2
strength of nearest seed neighbor

Related tags

Customer-Support 6 co-occurrences Help Desk 5 co-occurrences Conversations 8 co-occurrences Chat 7 co-occurrences Voice 5 co-occurrences Messaging 9 co-occurrences CRM 6 co-occurrences Reporting 5 co-occurrences

Where this tag comes from

Provider tag19
Api tag7