niche · 0.0

Customer Service

Score 21.6 / 100 68 providers 27 APIs Search apis.io →

Providers using this tag (68)

Ada Aisera Amazon Connect Amazon Q ASAPP Avoca Brandwatch CallDesk Creatio Crisp Decagon Decagon DigitalGenius Dixa Eloquent AI Facebook Business Manager Forethought FrontApp Fxiaoke Gladly Glia (fka SaleMove) Google Cloud Contact Center AI GoSky AI Hopper HubSpot Intercom JD.com (Jingdong) Jira Kaizo Kiwilogic Kustomer Lance Lazada LiveChat Loris Mindsay Miuros Netomi Observe.AI Outverse Parature Plain Polyai Replicant Reply.ai Salesforce Salesforce Knowledge Management Salesforce Service Cloud ServiceNow Siena
Show all 68 providers ↓
Sierra Sierra Sobot Sprinklr Stella Connect (Medallia Agent Connect) Stonly SugarCRM Talk Labs Tello Udesk Utopia Technology Partners Vantus Wonderful Yampa Zoho Zoho Desk Zoom Zudo

APIs with this tag (27)

Ada REST API ada-cx Amazon Q Connect API amazon-q Brandwatch Engage API brandwatch Facebook Messenger Platform API facebook-business-manager Facebook WhatsApp Business Platform API facebook-business-manager Gladly App Platform gladly Gladly Chat SDK gladly Gladly Help Center gladly Gladly Lookup API gladly Gladly Sidekick Android SDK gladly Gladly Sidekick iOS SDK gladly Gladly Webhooks gladly HTS Assist (Agentic AI Customer Service) hopper-travel JD Open Platform Customer Service API jd-com Jira Customer Service Management REST API jira Lazada Chat (IM) API lazada Salesforce Interaction Service API salesforce ServiceNow Account API servicenow ServiceNow Case API servicenow ServiceNow Consumer API servicenow ServiceNow CSM Attachment API servicenow ServiceNow CSM Order API servicenow ServiceNow Interaction Management API servicenow Sprinklr API sprinklr Udesk Open API v1 (legacy) udesk Udesk Open API v2 udesk Zoom Contact Center API zoom

Score breakdown

Frequency
46.0
log-scaled weighted occurrences
Breadth
0.5
spread across providers
Quality lift
40.6
mean composite of providers using it
Cohesion
12.7
strength of nearest seed neighbor

Related tags

Contact Center 20 co-occurrences Customer-Support 16 co-occurrences Help Desk 9 co-occurrences Conversational AI 23 co-occurrences Chatbots 14 co-occurrences Knowledge Base 9 co-occurrences Customer Experience 13 co-occurrences Conversations 11 co-occurrences

Where this tag comes from

Provider tag59
Api tag27