JD Open Platform Customer Service API
Customer service (客服) APIs integrate with JD's IM and service workflows — letting merchants pull customer inquiries, route to internal agents, and post agent responses through JD's messaging channel.
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curl "https://apis.io/api/v1/apis/jos-customer"
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API entry from apis.yml
aid: jd-com:jos-customer
name: JD Open Platform Customer Service API
description: 'Customer service (客服) APIs integrate with JD''s IM and
service workflows — letting merchants pull customer
inquiries, route to internal agents, and post agent
responses through JD''s messaging channel.
'
humanURL: https://open.jd.com/home/home#/doc/api?apiCateId=32
baseURL: https://api.jd.com
tags:
- Customer Service
- Messaging
- Support
properties:
- type: Documentation
url: https://open.jd.com/home/home#/doc/api?apiCateId=32