emerging · -0.6 persona persona

Support

Score 23.3 / 100 12 providers +57 via APIs 67 APIs Search apis.io →
Business capabilities this tag reaches
Customer Service Management 16

Providers using this tag (12)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 2 Complete, well-documented, and agent-ready
ZendeskChatCRMHelp CenterSell76 APIs71.2Salesforce Service Cloud APIsCloudCRMCustomer ServiceEnterprise1 API70.4
Developing 3 Usable, with meaningful gaps to close
PlainCompanyCustomer ServiceHelp Desk1 API53.3Snipe-ITIT Asset ManagementOpen SourceCloud HostingREST API5 APIs44.2Salesforce Knowledge ManagementArticlesCRMCustomer ServiceDocumentation1 API43.3
Thin 5 Limited public surface area
Cisco Support APIsLifecycleAsset ManagementEntitlements8 APIs35.8InkeepArtificial IntelligenceRAGAgents1 API32.7UJETCompanyEnterpriseContact CenterCCaaS27.2MendableArtificial IntelligenceAnswersEnterprise SearchRAG1 API34.0PapercupsCustomer MessagingLive ChatOpen Source1 API30.8
Emerging 2 Early or largely undocumented
CertainlyArtificial IntelligenceCustomer ExperienceAutomation25.2FixifyCompanyInfrastructureITSMHelp Desk23.5

APIs with this tag (63)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 9 Complete, well-documented, and agent-ready
Xquik Support APISupport ticket management82.9OpenMercantil Support APICustomer-support writes. Anonymous creation requires explicit privacy consent; replies require an authentic...79.0AI Applyd Support APIThe support API from AI Applyd — 2 operation(s) for support.74.6Moov Support APIThe Support API from Moov — 3 operation(s) for support.74.4Hilt Support APIThe Support API from Hilt — 3 operation(s) for support.72.9Service Cloud REST APICore REST API for Service Cloud operations: sObject CRUD over Case, CaseComment, EmailMessage, Knowledge ar...70.4Entur Support APIThe Support API from Entur — 1 operation(s) for support.69.6Live Direct Marketing Support APIThe Support API from Live Direct Marketing — 6 operation(s) for support.68.7Narmi Support APIThe support API from Narmi — 1 operation(s) for support.66.7
Strong 17 Solid coverage with minor gaps
ServiceNow Case APIThe ServiceNow Case API provides REST endpoints for creating, retrieving, and updating Customer Service Man...66.0Red Hat Case Management APIAPI for managing support cases through the Red Hat Customer Portal, supporting case creation, updates, comm...62.6PixieBrix Support APIThe support API from PixieBrix — 29 operation(s) for support.62.3Upsun Support APIThese endpoints can be used to retrieve information about support ticket priority and allow you to submit n...60.6Armor Support APIThe Support API from Armor — 16 operation(s) for support.60.0Ant Media Support APIThe Support API from Ant Media — 1 operation(s) for support.58.8mcpgate Support APIThe Support API from mcpgate — 1 operation(s) for support.58.6Pagesnap Support APICapability-based support tickets58.6IVANS Support APIThe Support API from IVANS — 5 operation(s) for support.58.4Platform.sh Support APIThese endpoints can be used to retrieve information about support ticket priority and allow you to submit n...58.4Thomson Reuters Support APIThe Support API from Thomson Reuters — 1 operation(s) for support.57.9CONNSKILL Support APIThe Support API from CONNSKILL — 6 operation(s) for support.57.1Cisco Secure Firewall Support APIThe Support API from Cisco Secure Firewall — 14 operation(s) for support.57.0EPA — U.S. Environmental Protection Agency Support APIThe Support API from EPA — U.S. Environmental Protection Agency — 1 operation(s) for support.57.0linode Support APICreate and manage support tickets and view replies for getting help from the Linode support team.55.7Nursa Support APIThe Support API from Nursa — 1 operation(s) for support.55.7Sumble Support APIThe support API from Sumble — 2 operation(s) for support.55.4
Developing 13 Usable, with meaningful gaps to close
NovoPayment Support APIThe Support API from NovoPayment — 4 operation(s) for support.53.8Blockdaemon Support APIAPI endpoints for supported chains or protocols53.7Offendersearch API Support APIThe Support API from Offendersearch API — 1 operation(s) for support.50.6Deutsche Bank Support APIGet price information for a given security48.2QGenda Support APIThe Support API from QGenda — 1 operation(s) for support.47.7Pure Storage Support APIEnables Support to fix bugs and help customers solve problems. Support tools include proxy, phonehome, and ...46.6Macrometa Support APIThe Support API from Macrometa — 1 operation(s) for support.45.9StackOne Unified Ticketing API (Legacy)Legacy (no longer in active development; existing functionality remains supported). StackOne Unified Ticket...45.0Opoint Support APIThe support API from Opoint — 1 operation(s) for support.44.2Suger Support APIAccess to Suger Support ticket resources43.6M3ter Support APIEndpoints for requesting support and managing m3ter Support users. For troubleshooting purposes, you can gr...42.6Dell OpenManage Enterprise SupportAssist APIRESTful API for the OpenManage Enterprise SupportAssist plug-in that enables proactive and predictive monit...41.7HorizonIQ Support APIEndpoints related to support cases41.0
Thin 21 Limited public surface area
WHMCS Support APITicket and announcement management38.1University of Campinas Support APISupport desk system registry.37.1TruVideo Support APIThe Support API from TruVideo — 1 operation(s) for support.37.0Cisco Automated Software Distribution APIThe Automated Software Distribution API provides software release and image metadata for a device, MD5 chec...35.8Cisco Bug APIThe Bug API exposes the Cisco defect database: lookup by bug ID, by base product ID with or without a softw...35.8Cisco Case APIThe Case API returns Cisco TAC support case information — a summary or full detail for specific case IDs, o...35.8Cisco EoX APIThe EoX API returns Cisco end-of-life and end-of-support milestones for hardware and software, queried by p...35.8Cisco Product Information APIThe Product Information API returns Cisco product attributes for a set of serial numbers or product identif...35.8Cisco Serial Number to Information APIThe Serial Number to Information (SN2INFO) API translates Cisco device serial numbers and instance numbers ...35.8Cisco Service Order Return (RMA) APIThe Service Order Return API returns Return Material Authorization (RMA) information — detail for a specifi...35.8Cisco Software Suggestion APIThe Software Suggestion API returns the software release Cisco recommends for a product, chosen on stabilit...35.8Sonatype Nexus Support APIThe Support API from Sonatype Nexus — 2 operation(s) for support.34.5Rackspace Ticketing APIThe Rackspace Ticketing API (v2.0) lets customers and partners create, read, and manage support tickets pro...33.7Adapter Support APIThe support API from Adapter — 1 operation(s) for support.32.9Ubuntu Pro APIAPI for managing Ubuntu Pro subscriptions and entitlements, including security patches, compliance tooling,...32.8Green Dot Customer Care APICustomer Care APIs create and manage customer support cases, customize UI for customer support, and enable ...32.0Massey Library Enquiries — Springshare LibAnswers (Massey tenancy)Massey University Library's public enquiry and FAQ service, running on a Springshare LibAnswers tenancy. Ve...29.4Picker Support APIThe support API from Picker — 8 operation(s) for support.28.6Shyft Support APIThe Support API from Shyft — 2 operation(s) for support.27.1Underdog Storefront Policy MCP APIA second remote MCP endpoint on underdog.shop that answers tools/list anonymously with a single natural-lan...26.5UserVoice Helpdesk APIThe UserVoice Helpdesk API exposes the core end-user and admin functionality of UserVoice, making it easy t...26.4
Emerging 2 Early or largely undocumented
Maisonette Storefront MCPThe lighter read-and-cart Shopify Storefront MCP surface on Maisonette's own host — five anonymous tools co...25.0Ki Insurance Support APIThe Support API from Ki Insurance — 1 operation(s) for support.21.5
Minimal 1 Almost no public developer surface
JD Open Platform Customer Service APICustomer service (客服) APIs integrate with JD's IM and service workflows — letting merchants pull customer i...8.2

Companies reaching this through an API (55)

These companies publish an API, specification or operation carrying “Support” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

1F916 Adapter AI Applyd Ant Media Blockdaemon Cisco Secure Firewall CONNSKILL Dell Servers Deutsche Bank Entur EPA — U.S. Environmental Protection Agency Green Dot Hilt HorizonIQ IVANS JD.com (Jingdong) Ki Insurance Linode Live Direct Marketing M3ter Macrometa Maisonette Marz Greta-Lock Network Massey University mcpgate Moov Narmi NovoPayment Nursa Offendersearch API OpenMercantil Opoint Pagesnap Picker PixieBrix Platform.sh Pure Storage QGenda Rackspace Technology Red Hat ServiceNow Shyft Sonatype Nexus StackOne Suger Sumble Thomson Reuters TruVideo Ubuntu Underdog
Show all 55 companies ↓
University of Campinas Upsun UserVoice WHMCS Xquik

Score breakdown

Frequency
57.3
log-scaled weighted occurrences
Breadth
0.3
spread across providers
Quality lift
44.7
mean composite of providers using it
Cohesion
0.0
strength of nearest seed neighbor

Related tags

Agentic Payments 5 co-occurrences Grants 5 co-occurrences Help Desk 5 co-occurrences Entitlements 5 co-occurrences Articles 5 co-occurrences Referrals 5 co-occurrences Records 6 co-occurrences Versions 5 co-occurrences

Where this tag comes from

Api tag65
Provider tag12
Openapi tag39
Openapi op tag135

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