emerging · -0.2 persona persona

Support

Score 23.9 / 100 12 providers +41 via APIs 50 APIs Search apis.io →
Business capabilities this tag reaches
Customer Service Management 1
Variants seen in the corpus: Supportsupport

Providers using this tag (12)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 1 Complete, well-documented, and agent-ready
Salesforce Service Cloud APIsCloudCRMCustomer ServiceEnterprise1 API68.6
Strong 1 Solid coverage with minor gaps
ZendeskChatCRMHelp CenterSell76 APIs61.1
Developing 5 Usable, with meaningful gaps to close
PlainCompanyCustomer-SupportCustomer ServiceHelp Desk1 API51.8Salesforce Service CloudCase ManagementCRMCustomer ServiceHelp Desk2 APIs49.4Salesforce Knowledge ManagementArticlesCRMCustomer ServiceDocumentation1 API43.9InkeepArtificial IntelligenceRAGAgents1 API43.6PapercupsCustomer MessagingLive ChatOpen-Source1 API40.5
Thin 2 Limited public surface area
MendableArtificial IntelligenceAnswersEnterprise SearchRAG1 API38.1Cisco Support APIsLifecycleAsset ManagementEntitlement8 APIs33.1
Emerging 2 Early or largely undocumented
FixifyCompanyInfrastructureITSMHelp Desk21.9UJETCompanyEnterpriseContact CenterCCaaS20.1
Minimal 1 Almost no public developer surface
Customer PortalsAccount ManagementAuthenticationBillingCustomer Self-Service5.0

APIs with this tag (49)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 3 Complete, well-documented, and agent-ready
OpenMercantil Support APICustomer-support writes. Anonymous creation requires explicit privacy consent; replies require an authentic...88.2Xquik Support APISupport ticket management87.6Service Cloud REST APICore REST API for Service Cloud operations: sObject CRUD over Case, CaseComment, EmailMessage, Knowledge ar...68.6
Strong 8 Solid coverage with minor gaps
EPA — U.S. Environmental Protection Agency Support APIThe Support API from EPA — U.S. Environmental Protection Agency — 1 operation(s) for support.65.2ServiceNow Case APIThe ServiceNow Case API provides REST endpoints for creating, retrieving, and updating Customer Service Man...60.7PixieBrix Support APIThe support API from PixieBrix — 29 operation(s) for support.60.0Nursa Support APIThe Support API from Nursa — 1 operation(s) for support.59.7Cisco Secure Firewall Support APIThe Support API from Cisco Secure Firewall — 14 operation(s) for support.57.6Red Hat Case Management APIAPI for managing support cases through the Red Hat Customer Portal, supporting case creation, updates, comm...57.5Narmi support APIThe support API from Narmi — 1 operation(s) for support.55.4Sumble support APIThe support API from Sumble — 2 operation(s) for support.54.8
Developing 17 Usable, with meaningful gaps to close
Platform.sh Support APIThese endpoints can be used to retrieve information about support ticket priority and allow you to submit n...52.8Offendersearch API Support APIThe Support API from Offendersearch API — 1 operation(s) for support.52.0Armor Support APIThe Support API from Armor — 16 operation(s) for support.51.1QGenda Support APIThe Support API from QGenda — 1 operation(s) for support.50.8Upsun Support APIThese endpoints can be used to retrieve information about support ticket priority and allow you to submit n...50.6Pure Storage Support APIEnables Support to fix bugs and help customers solve problems. Support tools include proxy, phonehome, and ...49.8Wispr AI Support APIThe Support API from Wispr AI — 16 operation(s) for support.49.4EDAT Data Platform APIAPI gateway (Kong) for Unicamp's Escritorio de Dados e Apoio a Tomada de Decisao (EDAT), the university's d...49.1Dell OpenManage Enterprise SupportAssist APIRESTful API for the OpenManage Enterprise SupportAssist plug-in that enables proactive and predictive monit...46.9StackOne Unified Ticketing APIStackOne Unified Ticketing API standardizes support workflows across helpdesk platforms, with consistent da...46.9Suger Support APIAccess to Suger Support ticket resources44.3Macrometa Support APIThe Support API from Macrometa — 1 operation(s) for support.43.2M3ter Support APIEndpoints for requesting support and managing m3ter Support users. For troubleshooting purposes, you can gr...40.9HorizonIQ Support APIEndpoints related to support cases40.5WHMCS Support APITicket and announcement management40.4Massey Library Enquiries — Springshare LibAnswers (Massey tenancy)Massey University Library's public enquiry and FAQ service, running on a Springshare LibAnswers tenancy. Ve...39.6Rackspace Ticketing APIThe Rackspace Ticketing API (v2.0) lets customers and partners create, read, and manage support tickets pro...39.3
Thin 17 Limited public surface area
Green Dot Customer Care APICustomer Care APIs create and manage customer support cases, customize UI for customer support, and enable ...36.5Ubuntu Pro APIAPI for managing Ubuntu Pro subscriptions and entitlements, including security patches, compliance tooling,...35.9UserVoice Helpdesk APIThe UserVoice Helpdesk API exposes the core end-user and admin functionality of UserVoice, making it easy t...34.2Sonatype Nexus Support APIThe Support API from Sonatype Nexus — 2 operation(s) for support.33.4Cisco Automated Software Distribution APIThe Automated Software Distribution API provides software release and image metadata for a device, MD5 chec...33.1Cisco Bug APIThe Bug API exposes the Cisco defect database: lookup by bug ID, by base product ID with or without a softw...33.1Cisco Case APIThe Case API returns Cisco TAC support case information — a summary or full detail for specific case IDs, o...33.1Cisco EoX APIThe EoX API returns Cisco end-of-life and end-of-support milestones for hardware and software, queried by p...33.1Cisco Product Information APIThe Product Information API returns Cisco product attributes for a set of serial numbers or product identif...33.1Cisco Serial Number to Information APIThe Serial Number to Information (SN2INFO) API translates Cisco device serial numbers and instance numbers ...33.1Cisco Service Order Return (RMA) APIThe Service Order Return API returns Return Material Authorization (RMA) information — detail for a specifi...33.1Cisco Software Suggestion APIThe Software Suggestion API returns the software release Cisco recommends for a product, chosen on stabilit...33.1Adapter support APIThe support API from Adapter — 1 operation(s) for support.33.0Emulate Support APIOrgan-Chip protocols, user guides and data-analysis content.30.8Picker support APIThe support API from Picker — 8 operation(s) for support.28.9linode Support APICreate and manage support tickets and view replies for getting help from the Linode support team.28.3Shyft Support APIThe Support API from Shyft — 2 operation(s) for support.28.2
Emerging 4 Early or largely undocumented
TruVideo Support APIThe Support API from TruVideo — 1 operation(s) for support.24.3Ki Insurance Support APIThe Support API from Ki Insurance — 1 operation(s) for support.24.2Maisonette Storefront MCPThe lighter read-and-cart Shopify Storefront MCP surface on Maisonette's own host — five anonymous tools co...22.2JD Open Platform Customer Service APICustomer service (客服) APIs integrate with JD's IM and service workflows — letting merchants pull customer i...16.6

Companies reaching this through an API (41)

These companies publish an API, specification or operation carrying “Support” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

Adapter Armor Cisco Secure Firewall Dell Servers Emulate EPA — U.S. Environmental Protection Agency Green Dot Corporation HorizonIQ JD.com (Jingdong) Ki Insurance Linode M3ter Macrometa Maisonette Massey University Narmi Nursa Offendersearch API OpenMercantil Picker PixieBrix Platform.sh Pure Storage QGenda Rackspace Technology Red Hat ServiceNow Shyft Sonatype Nexus StackOne Suger Sumble TruVideo Ubuntu Underdog University of Campinas Upsun UserVoice WHMCS Wispr AI Xquik

Score breakdown

Frequency
56.6
log-scaled weighted occurrences
Breadth
0.3
spread across providers
Quality lift
45.1
mean composite of providers using it
Cohesion
4.5
strength of nearest seed neighbor

Related tags

Articles 6 co-occurrences Help Desk 5 co-occurrences Customer Service 6 co-occurrences Tickets 6 co-occurrences Routing 6 co-occurrences Records 5 co-occurrences Repository 6 co-occurrences Ticketing 5 co-occurrences

Where this tag comes from

Api tag49
Provider tag12
Openapi tag29
Openapi op tag151

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