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ServiceNow

ServiceNow provides cloud-based platform services that automate enterprise IT operations.

57 APIs 10 Features
AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

APIs

ServiceNow Table API

The ServiceNow Table API provides endpoints to perform create, read, update, and delete (CRUD) operations on records within any ServiceNow table. It is the primary REST interfac...

ServiceNow Aggregate API

The ServiceNow Aggregate API provides endpoints to compute aggregate statistics (count, average, min, max, sum) against records in any ServiceNow table. It supports grouping and...

ServiceNow Attachment API

The ServiceNow Attachment API enables uploading, retrieving, and deleting file attachments associated with records in ServiceNow tables. It supports uploading files via multipar...

ServiceNow Import Set API

The ServiceNow Import Set API allows external systems to push data into ServiceNow import set tables, which can then be synchronously or asynchronously transformed and loaded in...

ServiceNow Batch API

The ServiceNow Batch API enables sending multiple REST API requests in a single HTTP call, reducing network overhead and improving integration performance. Each request in the b...

ServiceNow Change Management API

The ServiceNow Change Management API provides REST endpoints for creating, retrieving, updating, and managing change requests and their associated tasks and approvals. It suppor...

ServiceNow Knowledge Management API

The ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving knowledge articles, including most-viewed and featured articles. It supports public ...

ServiceNow Service Catalog API

The ServiceNow Service Catalog API provides REST endpoints for browsing catalog categories and items, retrieving catalog item details and variables, and submitting catalog reque...

ServiceNow CMDB Instance API

The ServiceNow CMDB Instance API provides REST endpoints for retrieving configuration item (CI) records from the Configuration Management Database by class name and sys_id. It i...

ServiceNow Identification and Reconciliation API

The ServiceNow Identification and Reconciliation API provides a REST endpoint for creating or updating configuration items (CIs) in the CMDB using the platform's identification ...

ServiceNow Performance Analytics API

The ServiceNow Performance Analytics API provides REST endpoints for retrieving performance analytics data including scores, breakdowns, and widget data. It enables integration ...

ServiceNow Contact API

The ServiceNow Contact API provides endpoints for retrieving and updating Customer Service Management (CSM) contact records. It also supports generating new social media profile...

ServiceNow Trouble Ticket Open API

The ServiceNow Trouble Ticket Open API provides endpoints to create, update, and retrieve data from Case, Incident, and Service Problem Case tables. It is a ServiceNow implement...

ServiceNow Scripted REST APIs

ServiceNow Scripted REST APIs allow developers to create custom REST API endpoints on the Now Platform using server-side JavaScript. They support custom request processing logic...

ServiceNow GraphQL API

The ServiceNow GraphQL API framework allows developers to create custom GraphQL API schemas on the Now Platform for querying record data from components or external systems. It ...

ServiceNow Application Service API

The ServiceNow Application Service API provides REST endpoints to create, modify, and update application services in the CMDB. It requires users to have the app_service_admin ro...

ServiceNow Case API

The ServiceNow Case API provides REST endpoints for creating, retrieving, and updating Customer Service Management (CSM) case records. It supports the full case lifecycle includ...

ServiceNow Account API

The ServiceNow Account API provides REST endpoints for retrieving and managing customer account records within Customer Service Management (CSM). It enables external systems to ...

ServiceNow Consumer API

The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer records. It supports managing individual consumer profiles and can generate new soci...

ServiceNow CSM Attachment API

The ServiceNow CSM Attachment API provides REST endpoints for uploading and managing file attachments on Customer Service Management records such as cases and interactions. It e...

ServiceNow Email API

The ServiceNow Email API provides REST endpoints for sending email messages from the Now Platform. It allows external systems and integrations to trigger email notifications and...

ServiceNow CI/CD API

The ServiceNow CI/CD API provides REST endpoints for integrating ServiceNow application development with continuous integration and continuous delivery pipelines. It supports op...

ServiceNow CI/CD Update Set API

The ServiceNow CI/CD Update Set API provides REST methods to create, retrieve, preview, commit, and back out update sets. It enables automated deployment workflows by allowing C...

ServiceNow DevOps API

The ServiceNow DevOps API provides REST endpoints for integrating external DevOps toolchains with ServiceNow's DevOps Change Velocity product. It enables automated change reques...

ServiceNow DevOps Config API

The ServiceNow DevOps Config API provides REST endpoints for managing DevOps configuration data and policies. It supports configuration validation and compliance checks as part ...

ServiceNow CMDB Meta API

The ServiceNow CMDB Meta API provides REST endpoints for retrieving metadata about CMDB classes, including their attributes, relationships, and hierarchy. It enables developers ...

ServiceNow CMDB Data Ingestion API

The ServiceNow CMDB Data Ingestion API provides REST endpoints for bulk ingesting configuration item data into the CMDB from external data sources. It supports high-volume CI da...

ServiceNow MetricBase Time Series API

The ServiceNow MetricBase Time Series API (formerly Clotho) provides REST endpoints for storing, retrieving, and transforming time series metric data on the Now Platform. It is ...

ServiceNow Interaction Management API

The ServiceNow Interaction Management API provides REST endpoints for creating and managing customer interactions across multiple channels. It supports omnichannel routing and e...

ServiceNow Voice Interaction Resource API

The ServiceNow Voice Interaction Resource API provides REST endpoints for integrating telephony and voice systems with ServiceNow. It enables Contact Center as a Service (CCaaS)...

ServiceNow User Role Inheritance API

The ServiceNow User Role Inheritance API provides REST endpoints for querying the role inheritance hierarchy for users and groups. It enables external systems to determine effec...

ServiceNow HR API

The ServiceNow HR API provides REST endpoints for managing Human Resources Service Delivery (HRSD) data including employee cases, lifecycle events, and HR service requests. It e...

ServiceNow Event Management Topic Open API

The ServiceNow Event Management Topic Open API provides REST endpoints for managing event topics and subscriptions within IT Operations Management. It enables external monitorin...

ServiceNow Predictive Intelligence API

The ServiceNow Predictive Intelligence API provides REST endpoints for accessing machine learning prediction models on the Now Platform. It supports classification, similarity m...

ServiceNow AWA Agent API

The ServiceNow AWA Agent API provides REST endpoints for managing agent availability, presence, and capacity within Advanced Work Assignment (AWA). It enables external systems t...

ServiceNow AWA Offer Work API

The ServiceNow AWA Offer Work API provides REST endpoints to assign or transfer work items to agents through the Advanced Work Assignment engine. It enables programmatic distrib...

ServiceNow Virtual Agent Bot Integration API

The ServiceNow Virtual Agent Bot Integration API provides REST endpoints for integrating external messaging platforms and chatbot frameworks with ServiceNow Virtual Agent. It en...

ServiceNow Openframe API

The ServiceNow Openframe API provides REST endpoints that enable Contact Center as a Service (CCaaS) providers to create and update interaction records without using the Operati...

ServiceNow AI Assets API

The ServiceNow AI Assets API provides REST endpoints to retrieve, update, and create AI assets such as systems, data sets, prompts, and models. It supports AI governance and inv...

ServiceNow Lead API

The ServiceNow Lead API provides REST endpoints to create, update, and retrieve marketing leads and their associated lead line items. It enables integration with external market...

ServiceNow Sales Agreement API

The ServiceNow Sales Agreement API provides REST methods for creating new sales agreements and retrieving existing sales agreements by sys_id. It supports contract management wo...

ServiceNow Agent Client Collector API

The ServiceNow Agent Client Collector (ACC) API provides REST endpoints for managing agent client collectors used in IT Operations Management. It enables programmatic interactio...

ServiceNow Agent Mapping API

The ServiceNow Agent Mapping API provides REST endpoints for managing agent mapping configurations. It enables external systems to create and manage mappings between external ag...

ServiceNow Automation Center API

The ServiceNow Automation Center API provides REST endpoints for managing and executing automation workflows on the Now Platform. It supports programmatic control of automation ...

ServiceNow AP Invoice API

The ServiceNow AP Invoice API provides REST endpoints for managing accounts payable invoice records on the Now Platform. It enables external financial systems to create, retriev...

ServiceNow CSM Order API

The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer Service Management. It enables external systems to create, retrieve, and update c...

ServiceNow CI Lifecycle Management API

The ServiceNow CI Lifecycle Management API provides REST endpoints for managing the lifecycle states of configuration items (CIs) in the CMDB. It enables programmatic tracking a...

ServiceNow Alarm Management Open API

The ServiceNow Alarm Management Open API provides REST endpoints for managing alarm records within IT Operations Management. It supports creating, retrieving, and updating alarm...

ServiceNow SAM Software Usage Data Integration API

The ServiceNow SAM Software Usage Data Integration API provides REST endpoints for importing software usage and metering data into Software Asset Management. It enables third-pa...

ServiceNow Product Catalog Open API

The ServiceNow Product Catalog Open API provides REST endpoints for managing product catalog data based on the TM Forum TMF620 specification. It enables querying and managing pr...

ServiceNow Service Catalog Open API

The ServiceNow Service Catalog Open API provides REST endpoints for managing service catalog data based on the TM Forum TMF633 specification. It supports querying and managing s...

ServiceNow Product Order Open API

The ServiceNow Product Order Open API provides REST endpoints for managing product orders based on the TM Forum TMF622 specification. It enables creating, retrieving, and updati...

ServiceNow Service Order Open API

The ServiceNow Service Order Open API provides REST endpoints for managing service orders based on the TM Forum TMF641 specification. It enables creating, retrieving, and updati...

ServiceNow Resource Inventory Open API

The ServiceNow Resource Inventory Open API provides REST endpoints for managing resource inventory data based on TM Forum specifications. It supports querying and managing physi...

ServiceNow Product Inventory Open API

The ServiceNow Product Inventory Open API provides REST endpoints for managing product inventory data based on TM Forum specifications. It supports querying and managing product...

ServiceNow Service Test Management Open API

The ServiceNow Service Test Management Open API provides REST endpoints for managing service test records based on TM Forum specifications. It supports creating and managing ser...

ServiceNow Project Portfolio Management API

The ServiceNow Project Portfolio Management API provides REST endpoints for managing projects, demands, and resource plans within Strategic Portfolio Management (SPM). It enable...

Collections

ServiceNow Contact API

POSTMAN

ServiceNow Aggregate API

POSTMAN

ServiceNow Attachment API

POSTMAN

ServiceNow Change Management API

POSTMAN

ServiceNow CMDB Instance API

POSTMAN

ServiceNow Import Set API

POSTMAN

ServiceNow Service Catalog API

POSTMAN

ServiceNow Table API

POSTMAN

ServiceNow Trouble Ticket Open API

POSTMAN

ServiceNow Aggregate API

OPEN

ServiceNow Attachment API

OPEN

ServiceNow Change Management API

OPEN

ServiceNow CMDB Instance API

OPEN

ServiceNow Import Set API

OPEN

ServiceNow Service Catalog API

OPEN

ServiceNow Table API

OPEN

Arazzo Workflows

ServiceNow Add Incident Work Note

Find an incident by number, read it, then append a work note and reassign it.

ARAZZO

ServiceNow Assign Open Task

Find the oldest unassigned task on a table, claim it, then mark it work in progress.

ARAZZO

ServiceNow Bulk Import Records

Insert multiple records into an import set staging table, then verify the first transformed row.

ARAZZO

ServiceNow Cart Checkout

Add a catalog item to the cart, review the cart contents, then submit the order.

ARAZZO

ServiceNow Add Task to Change Request

Create a change task on a change, list the change's tasks, then update the task.

ARAZZO

ServiceNow Close Problem

Find a problem by number, read it, then close it with a resolution code and notes.

ARAZZO

ServiceNow Create and Approve Normal Change

Create a normal change request, read it back, then move it through approval.

ARAZZO

ServiceNow Create Emergency Change With Task

Create an emergency change request, read it back, then attach an implementation task.

ARAZZO

ServiceNow Create Incident Then Triage

Create an incident via the Table API, read it back, then update its state and assignment.

ARAZZO

ServiceNow Create Problem From Incident

Read a source incident, open a problem record from it, then link the incident to the problem.

ARAZZO

ServiceNow Create Trouble Ticket Then Update

Create a trouble ticket, read it back by id, then update its status and severity.

ARAZZO

ServiceNow Escalate Trouble Ticket

Find an open trouble ticket by type, read it, then raise its severity to escalate.

ARAZZO

ServiceNow Import Set Load and Verify

Insert a record into an import set staging table, then read the transformed target record.

ARAZZO

ServiceNow Incident Backlog Report

Count open incidents grouped by priority, then list the matching backlog records.

ARAZZO

ServiceNow Incident With Attachment

Create an incident, attach a file to it via multipart upload, then confirm the attachment.

ARAZZO

ServiceNow Link Configuration Item to Incident

Find a CI by name in a CMDB class, fetch its full record, then attach it to an incident.

ARAZZO

ServiceNow Onboard Contact

Create a CSM contact, fetch it by its new sys_id, then open a welcome incident for it.

ARAZZO

ServiceNow Order Catalog Item

Look up a catalog item, read its details, then order it immediately.

ARAZZO

ServiceNow Publish Knowledge Article

Create a knowledge article draft on the kb_knowledge table, read it, then publish it.

ARAZZO

ServiceNow Resolve Incident

Find an open incident by number, read it, then resolve it with a close code and notes.

ARAZZO

ServiceNow Standard Change From Template

List standard change models, create a change from a template, then read it back.

ARAZZO

ServiceNow Table Record Lifecycle

Exercise the full Table API CRUD lifecycle — create, read, update, then delete a record.

ARAZZO

ServiceNow Update Configuration Item Attributes

List CIs in a class, fetch one's full record, then update its attributes via the Table API.

ARAZZO

ServiceNow Upsert Contact

Find a CSM contact by email and update it if it exists, otherwise create it.

ARAZZO

GraphQL

ServiceNow GraphQL API

The ServiceNow GraphQL API framework allows developers to create custom GraphQL API schemas on the Now Platform for querying record data from components or external systems. It ...

GRAPHQL

Pricing Plans

Servicenow Plans Pricing

1 plans

PLANS

Rate Limits

Servicenow Rate Limits

1 limits

RATE LIMITS

FinOps

Servicenow Finops

FINOPS

Features

Table-Driven Architecture

Universal Table API for CRUD operations on any ServiceNow table including incidents, changes, and custom tables.

IT Service Management

Complete ITSM capabilities with dedicated APIs for incident, change, problem, and knowledge management.

Configuration Management Database

CMDB APIs for managing configuration items, relationships, and service mappings with identification and reconciliation.

Service Catalog And Self-Service

Service Catalog APIs for browsing items, submitting requests, and managing cart operations.

Customer Service Management

CSM APIs for cases, contacts, accounts, and consumer management with omnichannel routing.

Advanced Work Assignment

AWA APIs for intelligent work routing, agent management, and capacity-based assignment.

Virtual Agent Integration

Bot Integration APIs for connecting external messaging platforms with ServiceNow conversational AI.

CI/CD And DevOps

CI/CD and DevOps APIs for automated application deployment, testing, and change velocity management.

Event Management

Event Management APIs for ingesting alerts and events from external monitoring systems.

Predictive Intelligence

ML-powered APIs for automated classification, assignment, and prioritization of records.

Use Cases

Incident Management Automation

Automate incident creation, assignment, escalation, and resolution through Table and Predictive Intelligence APIs.

Change Management Integration

Integrate external CI/CD pipelines with ServiceNow change management for automated change request workflows.

CMDB Synchronization

Keep the CMDB in sync with external discovery and monitoring tools using Identification and Reconciliation APIs.

Self-Service Portal Integration

Build custom portals that browse service catalogs, submit requests, and track order status.

Customer Service Orchestration

Manage customer cases, contacts, and interactions across channels with CSM and Virtual Agent APIs.

IT Operations Monitoring

Ingest events and metrics from monitoring tools for centralized alert management and correlation.

Data Migration And ETL

Load data from external sources using Import Set APIs with transform maps for automated field mapping.

Workforce Optimization

Manage agent availability and route work items based on skills and capacity using AWA APIs.

Integrations

Jira

Bidirectional synchronization of incidents and issues between ServiceNow and Atlassian Jira.

Microsoft Teams

Virtual Agent and notification integration for managing IT requests directly from Microsoft Teams.

Slack

Conversational IT support and incident management through Slack channel integrations.

Jenkins

CI/CD pipeline integration for automated change request creation and deployment tracking.

Azure DevOps

DevOps pipeline integration for change velocity and automated deployment workflows.

Splunk

Event and alert ingestion from Splunk for centralized IT operations monitoring.

PagerDuty

Incident alerting and on-call management integration for streamlined incident response.

AWS

Cloud resource discovery and CMDB synchronization for AWS infrastructure management.

Event Specifications

ServiceNow Events and Notifications

ServiceNow supports outbound event-driven integrations through business rules, event management, and outbound REST messages. When records are created, updated, or deleted in Ser...

ASYNCAPI

Semantic Vocabularies

Contact Context

0 classes · 3 properties

JSON-LD

Servicenow Aggregate Context

0 classes · 2 properties

JSON-LD

Servicenow Attachment Context

0 classes · 2 properties

JSON-LD

Servicenow Change Management Context

0 classes · 5 properties

JSON-LD

Servicenow Cmdb Instance Context

0 classes · 3 properties

JSON-LD

Servicenow Context

7 classes · 8 properties

JSON-LD

Servicenow Import Set Context

0 classes · 2 properties

JSON-LD

Servicenow Service Catalog Context

0 classes · 10 properties

JSON-LD

Servicenow Table Context

0 classes · 2 properties

JSON-LD

Trouble Ticket Context

0 classes · 12 properties

JSON-LD

API Governance Rules

ServiceNow API Rules

21 rules · 19 errors 1 warnings 1 info

SPECTRAL

JSON Structure

Contact Contact Create Structure

56 properties

JSON STRUCTURE

Contact Contact Structure

65 properties

JSON STRUCTURE

Contact Error Structure

1 properties

JSON STRUCTURE

Servicenow Aggregate Aggregate Result Structure

2 properties

JSON STRUCTURE

Servicenow Aggregate Error Structure

1 properties

JSON STRUCTURE

Servicenow Attachment Attachment Structure

16 properties

JSON STRUCTURE

Servicenow Attachment Error Structure

1 properties

JSON STRUCTURE

Servicenow Change Management Change Request Input Structure

16 properties

JSON STRUCTURE

Servicenow Change Management Change Request Structure

21 properties

JSON STRUCTURE

Servicenow Change Management Change Task Input Structure

6 properties

JSON STRUCTURE

Servicenow Change Management Change Task Structure

8 properties

JSON STRUCTURE

Servicenow Change Management Error Structure

1 properties

JSON STRUCTURE

Servicenow Cmdb Instance Cmdb Instance Structure

26 properties

JSON STRUCTURE

Servicenow Cmdb Instance Cmdb Instance Summary Structure

2 properties

JSON STRUCTURE

Servicenow Cmdb Instance Error Structure

1 properties

JSON STRUCTURE

Servicenow Import Set Error Structure

1 properties

JSON STRUCTURE

Servicenow Import Set Import Set Input Structure

0 properties

JSON STRUCTURE

Servicenow Import Set Import Set Result Structure

10 properties

JSON STRUCTURE

Servicenow Service Catalog Cart Item Input Structure

2 properties

JSON STRUCTURE

Servicenow Service Catalog Cart Item Structure

4 properties

JSON STRUCTURE

Servicenow Service Catalog Cart Structure

2 properties

JSON STRUCTURE

Servicenow Service Catalog Catalog Item Detail Structure

10 properties

JSON STRUCTURE

Servicenow Service Catalog Catalog Item Structure

6 properties

JSON STRUCTURE

Servicenow Service Catalog Catalog Structure

5 properties

JSON STRUCTURE

Servicenow Service Catalog Catalog Variable Structure

6 properties

JSON STRUCTURE

Servicenow Service Catalog Category Structure

5 properties

JSON STRUCTURE

Servicenow Service Catalog Error Structure

1 properties

JSON STRUCTURE

Servicenow Service Catalog Order Result Structure

3 properties

JSON STRUCTURE

Servicenow Table Error Structure

1 properties

JSON STRUCTURE

Servicenow Table Record Input Structure

0 properties

JSON STRUCTURE

Servicenow Table Record Structure

8 properties

JSON STRUCTURE

Trouble Ticket Channel Input Structure

1 properties

JSON STRUCTURE

Trouble Ticket Channel Structure

1 properties

JSON STRUCTURE

Trouble Ticket Error Structure

1 properties

JSON STRUCTURE

Trouble Ticket Note Input Structure

2 properties

JSON STRUCTURE

Trouble Ticket Note Structure

4 properties

JSON STRUCTURE

Trouble Ticket Related Entity Input Structure

2 properties

JSON STRUCTURE

Trouble Ticket Related Entity Structure

6 properties

JSON STRUCTURE

Trouble Ticket Related Party Input Structure

2 properties

JSON STRUCTURE

Trouble Ticket Related Party Structure

3 properties

JSON STRUCTURE

Trouble Ticket Trouble Ticket Create Structure

9 properties

JSON STRUCTURE

Trouble Ticket Trouble Ticket Structure

14 properties

JSON STRUCTURE

Trouble Ticket Trouble Ticket Update Structure

8 properties

JSON STRUCTURE

Example Payloads

Contact Contact Create Example

56 fields

EXAMPLE

Contact Contact Example

65 fields

EXAMPLE

Contact Error Example

1 fields

EXAMPLE

Servicenow Aggregate Aggregate Result Example

2 fields

EXAMPLE

Servicenow Aggregate Error Example

1 fields

EXAMPLE

Servicenow Attachment Attachment Example

16 fields

EXAMPLE

Servicenow Attachment Error Example

1 fields

EXAMPLE

Servicenow Change Management Change Request Example

21 fields

EXAMPLE

Servicenow Change Management Change Request Input Example

16 fields

EXAMPLE

Servicenow Change Management Change Task Example

8 fields

EXAMPLE

Servicenow Change Management Change Task Input Example

6 fields

EXAMPLE

Servicenow Change Management Error Example

1 fields

EXAMPLE

Servicenow Cmdb Instance Cmdb Instance Example

26 fields

EXAMPLE

Servicenow Cmdb Instance Cmdb Instance Summary Example

2 fields

EXAMPLE

Servicenow Cmdb Instance Error Example

1 fields

EXAMPLE

Servicenow Import Set Error Example

1 fields

EXAMPLE

Servicenow Import Set Import Set Input Example

EXAMPLE

Servicenow Import Set Import Set Result Example

10 fields

EXAMPLE

Servicenow Service Catalog Cart Example

2 fields

EXAMPLE

Servicenow Service Catalog Cart Item Example

4 fields

EXAMPLE

Servicenow Service Catalog Cart Item Input Example

2 fields

EXAMPLE

Servicenow Service Catalog Catalog Example

5 fields

EXAMPLE

Servicenow Service Catalog Catalog Item Detail Example

10 fields

EXAMPLE

Servicenow Service Catalog Catalog Item Example

6 fields

EXAMPLE

Servicenow Service Catalog Catalog Variable Example

6 fields

EXAMPLE

Servicenow Service Catalog Category Example

5 fields

EXAMPLE

Servicenow Service Catalog Error Example

1 fields

EXAMPLE

Servicenow Service Catalog Order Result Example

3 fields

EXAMPLE

Servicenow Table Error Example

1 fields

EXAMPLE

Servicenow Table Record Example

8 fields

EXAMPLE

Servicenow Table Record Input Example

EXAMPLE

Trouble Ticket Channel Example

1 fields

EXAMPLE

Trouble Ticket Channel Input Example

1 fields

EXAMPLE

Trouble Ticket Error Example

1 fields

EXAMPLE

Trouble Ticket Note Example

4 fields

EXAMPLE

Trouble Ticket Note Input Example

2 fields

EXAMPLE

Trouble Ticket Related Entity Example

6 fields

EXAMPLE

Trouble Ticket Related Entity Input Example

2 fields

EXAMPLE

Trouble Ticket Related Party Example

3 fields

EXAMPLE

Trouble Ticket Related Party Input Example

2 fields

EXAMPLE

Trouble Ticket Trouble Ticket Create Example

9 fields

EXAMPLE

Trouble Ticket Trouble Ticket Example

14 fields

EXAMPLE

Trouble Ticket Trouble Ticket Update Example

8 fields

EXAMPLE

Visuals

View API subway map

Resources

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JSONLD
JSONLD
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JSONSchema
JSONSchema
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JSONSchema
JSONSchema
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JSONSchema
JSONSchema
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JSONSchema
JSONSchema
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JSONSchema
JSONSchema
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Website
Website
🌐
Portal
Portal
📰
Blog
Blog
🔗
Events
Events
🔗
Forums
Forums
🔗
Community
Community
🔗
Documentation
Documentation
🔗
APIReference
APIReference
🚀
GettingStarted
GettingStarted
🔑
Authentication
Authentication
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RateLimits
RateLimits
🟢
StatusPage
StatusPage
💬
Support
Support
💰
Pricing
Pricing
📜
TermsOfService
TermsOfService
📜
PrivacyPolicy
PrivacyPolicy
📄
ChangeLog
ChangeLog
👥
GitHubOrganization
GitHubOrganization
👥
GitHubOrganization
GitHubOrganization
👥
GitHubRepository
GitHubRepository
📦
SDKs
SDKs
🔗
Documentation
Documentation
👥
StackOverflow
StackOverflow
📝
Signup
Signup
🔗
Login
Login
👥
YouTube
YouTube
🔗
RateLimits
RateLimits
🔗
Documentation
Documentation
🔗
Documentation
Documentation
👥
GitHubRepository
GitHubRepository
📦
SDKs
SDKs
🔗
Documentation
Documentation
🔑
Authentication
Authentication
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X
X
🔗
LinkedIn
LinkedIn
🚀
GettingStarted
GettingStarted
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Documentation
Documentation
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APIReference
APIReference
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JSONLD
JSONLD
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JSONLD
JSONLD
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JSONLD
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SpectralRules
SpectralRules
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Vocabulary
Vocabulary
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AgentSkills
AgentSkills

Sources

Raw ↑ 
opencollection: 1.0.0
info:
  name: ServiceNow Table API
  version: Yokohama
request:
  auth:
    type: basic
    username: '{{username}}'
    password: '{{password}}'
items:
- info:
    name: Table Records
    type: folder
  items:
  - info:
      name: Servicenow List Records From a Table
      type: http
    http:
      method: GET
      url: https://{instance}.service-now.com/api/now/table/:tableName
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sysparm_query
        value: active=true^priority=1^ORDERBYDESCsys_created_on
        type: query
        description: An encoded query string used to filter the result set. Supports operators like =, !=, LIKE, STARTSWITH,
          ENDSWITH, IN, and boolean operators ^, ^OR. Use ORDERBY and ORDERBYDESC for sorting.
      - name: sysparm_fields
        value: sys_id,number,short_description,state,priority
        type: query
        description: A comma-separated list of field names to include in the response. When specified, only these fields are
          returned, improving response performance.
      - name: sysparm_limit
        value: ''
        type: query
        description: The maximum number of records to return in a single request. The default is determined by the instance
          configuration, typically 10000.
      - name: sysparm_offset
        value: ''
        type: query
        description: The starting record index for pagination. Use with sysparm_limit to page through large result sets.
      - name: sysparm_display_value
        value: ''
        type: query
        description: Controls the format of field values in the response. Set to true to return display values, false to return
          actual values, or all to return both in a display_value and value object.
      - name: sysparm_exclude_reference_link
        value: ''
        type: query
        description: When set to true, reference fields do not include a link attribute in the response, reducing payload
          size.
      - name: sysparm_suppress_pagination_header
        value: ''
        type: query
        description: When set to true, the Link header for pagination is not included in the response.
      - name: sysparm_view
        value: ''
        type: query
        description: The UI view to use for determining which fields to return. When specified, only fields visible in the
          named view are included.
      - name: sysparm_query_category
        value: ''
        type: query
        description: The name of the query category used to filter the query.
      - name: sysparm_query_no_domain
        value: ''
        type: query
        description: When set to true, the query ignores domain separation and returns records from all domains.
      - name: sysparm_no_count
        value: ''
        type: query
        description: When set to true, the response does not include the X-Total-Count header, which can improve performance
          for large tables.
    docs: Retrieves multiple records from the specified ServiceNow table. Supports encoded query filtering, field selection,
      pagination via limit and offset, and control over display values and link formatting.
  - info:
      name: Servicenow Create a Record in a Table
      type: http
    http:
      method: POST
      url: https://{instance}.service-now.com/api/now/table/:tableName
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sysparm_fields
        value: sys_id,number,short_description,state,priority
        type: query
        description: A comma-separated list of field names to include in the response. When specified, only these fields are
          returned, improving response performance.
      - name: sysparm_display_value
        value: ''
        type: query
        description: Controls the format of field values in the response. Set to true to return display values, false to return
          actual values, or all to return both in a display_value and value object.
      - name: sysparm_exclude_reference_link
        value: ''
        type: query
        description: When set to true, reference fields do not include a link attribute in the response, reducing payload
          size.
      - name: sysparm_view
        value: ''
        type: query
        description: The UI view to use for determining which fields to return. When specified, only fields visible in the
          named view are included.
      - name: sysparm_input_display_value
        value: ''
        type: query
        description: When set to true, input values are treated as display values rather than actual values. This allows setting
          fields using their display labels instead of internal values.
      body:
        type: json
        data: '{}'
    docs: Creates a new record in the specified ServiceNow table. The request body should contain field name-value pairs for
      the new record. Fields not included in the request body use their default values.
  - info:
      name: Servicenow Retrieve a Single Record
      type: http
    http:
      method: GET
      url: https://{instance}.service-now.com/api/now/table/:tableName/:sys_id
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sys_id
        value: ''
        type: path
        description: The unique 32-character system identifier for a record in ServiceNow.
      - name: sysparm_fields
        value: sys_id,number,short_description,state,priority
        type: query
        description: A comma-separated list of field names to include in the response. When specified, only these fields are
          returned, improving response performance.
      - name: sysparm_display_value
        value: ''
        type: query
        description: Controls the format of field values in the response. Set to true to return display values, false to return
          actual values, or all to return both in a display_value and value object.
      - name: sysparm_exclude_reference_link
        value: ''
        type: query
        description: When set to true, reference fields do not include a link attribute in the response, reducing payload
          size.
      - name: sysparm_view
        value: ''
        type: query
        description: The UI view to use for determining which fields to return. When specified, only fields visible in the
          named view are included.
    docs: Retrieves a single record from the specified table by its unique sys_id identifier. Supports field selection and
      display value formatting.
  - info:
      name: Servicenow Update a Record
      type: http
    http:
      method: PUT
      url: https://{instance}.service-now.com/api/now/table/:tableName/:sys_id
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sys_id
        value: ''
        type: path
        description: The unique 32-character system identifier for a record in ServiceNow.
      - name: sysparm_fields
        value: sys_id,number,short_description,state,priority
        type: query
        description: A comma-separated list of field names to include in the response. When specified, only these fields are
          returned, improving response performance.
      - name: sysparm_display_value
        value: ''
        type: query
        description: Controls the format of field values in the response. Set to true to return display values, false to return
          actual values, or all to return both in a display_value and value object.
      - name: sysparm_exclude_reference_link
        value: ''
        type: query
        description: When set to true, reference fields do not include a link attribute in the response, reducing payload
          size.
      - name: sysparm_view
        value: ''
        type: query
        description: The UI view to use for determining which fields to return. When specified, only fields visible in the
          named view are included.
      - name: sysparm_input_display_value
        value: ''
        type: query
        description: When set to true, input values are treated as display values rather than actual values. This allows setting
          fields using their display labels instead of internal values.
      body:
        type: json
        data: '{}'
    docs: Updates an existing record in the specified table. The request body should contain the fields to be updated. Fields
      not included in the request body are not modified.
  - info:
      name: Servicenow Patch a Record
      type: http
    http:
      method: PATCH
      url: https://{instance}.service-now.com/api/now/table/:tableName/:sys_id
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sys_id
        value: ''
        type: path
        description: The unique 32-character system identifier for a record in ServiceNow.
      - name: sysparm_fields
        value: sys_id,number,short_description,state,priority
        type: query
        description: A comma-separated list of field names to include in the response. When specified, only these fields are
          returned, improving response performance.
      - name: sysparm_display_value
        value: ''
        type: query
        description: Controls the format of field values in the response. Set to true to return display values, false to return
          actual values, or all to return both in a display_value and value object.
      - name: sysparm_exclude_reference_link
        value: ''
        type: query
        description: When set to true, reference fields do not include a link attribute in the response, reducing payload
          size.
      - name: sysparm_view
        value: ''
        type: query
        description: The UI view to use for determining which fields to return. When specified, only fields visible in the
          named view are included.
      - name: sysparm_input_display_value
        value: ''
        type: query
        description: When set to true, input values are treated as display values rather than actual values. This allows setting
          fields using their display labels instead of internal values.
      body:
        type: json
        data: '{}'
    docs: Partially updates an existing record in the specified table. Only the fields included in the request body are modified.
      This is functionally similar to PUT but follows the PATCH semantics for partial updates.
  - info:
      name: Servicenow Delete a Record
      type: http
    http:
      method: DELETE
      url: https://{instance}.service-now.com/api/now/table/:tableName/:sys_id
      params:
      - name: tableName
        value: incident
        type: path
        description: The name of the ServiceNow table to operate on, such as incident, change_request, cmdb_ci, or any custom
          table.
      - name: sys_id
        value: ''
        type: path
        description: The unique 32-character system identifier for a record in ServiceNow.
    docs: Deletes a record from the specified table by its sys_id. This operation is permanent and cannot be undone through
      the API.
bundled: true