ServiceNow · Postman Collection

ServiceNow Contact API

The Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records. In addition, you can generate new social media profile records when creating a contact. The Contact API requires the Customer Service plugin (com.sn_customerservice) and is provided within the now namespace. **Authentication**: Users need the `csm_ws_integration` role for full API access. Contact Support: Name: ServiceNow

3
Requests
2
Folders
View on GitHub Raw JSON AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflowsPostman Collection

Overview

ServiceNow Contact API is a Postman Collection published by ServiceNow on the APIs.io network.

The Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records. In addition, you can generate new social media profile records when creating a contact. The Contact API requires the Customer Service plugin (com.sn_customerservice) and is provided within the now namespace. Authentication: Users need the csm_ws_integration role for full API access. Contact Support: Name: ServiceNow

The collection contains 3 requests organised into 2 folders.

Tagged areas include Automation, Cloud Services, Digital Workflows, Enterprise Platform, and IT Service Management.

Requests & Folders

contact

Related API Specs

ServiceNow Event Management Topic Open API (AsyncAPI) ServiceNow Aggregate Statistics API (OpenAPI) ServiceNow Attachments API (OpenAPI) ServiceNow Cart API (OpenAPI) ServiceNow Catalog Items API (OpenAPI) ServiceNow Catalogs API (OpenAPI) ServiceNow Categories API (OpenAPI) ServiceNow Change Tasks API (OpenAPI) ServiceNow CMDB Instances API (OpenAPI) ServiceNow Contact API (OpenAPI) ServiceNow Emergency Changes API (OpenAPI) ServiceNow Import Sets API (OpenAPI) ServiceNow Normal Changes API (OpenAPI) ServiceNow Standard Changes API (OpenAPI) ServiceNow Table Records API (OpenAPI) ServiceNow Trouble Ticket API (OpenAPI)
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