ServiceNow · JSON Structure

Trouble Ticket Note Structure

Type: object Properties: 4
AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Note is a JSON Structure definition published by ServiceNow, describing 4 properties. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

@type text date author

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

Raw ↑ 
{
  "type": "object",
  "name": "Note",
  "properties": {
    "@type": {
      "type": "string",
      "description": "The type of note (always 'comments' in responses)"
    },
    "text": {
      "type": "string",
      "description": "The comment text"
    },
    "date": {
      "type": "datetime",
      "description": "The date the comment was created"
    },
    "author": {
      "type": "string",
      "description": "The name of the user who wrote the comment"
    }
  },
  "$schema": "https://json-structure.org/draft/2020-12/schema"
}