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ChangeRequest is a JSON Structure definition published by ServiceNow, describing 21 properties. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.
{
"type": "object",
"description": "A ServiceNow change request record.",
"name": "ChangeRequest",
"properties": {
"sys_id": {
"type": "string",
"description": "Unique identifier for the change request."
},
"number": {
"type": "string",
"description": "The human-readable change request number."
},
"short_description": {
"type": "string",
"description": "A brief summary of the change."
},
"description": {
"type": "string",
"description": "A detailed description of the change and its purpose."
},
"type": {
"type": "string",
"description": "The change type: normal, standard, or emergency.",
"enum": [
"normal",
"standard",
"emergency"
]
},
"state": {
"type": "string",
"description": "The current state of the change request in its lifecycle."
},
"priority": {
"type": "string",
"description": "The priority level of the change request.",
"enum": [
"1",
"2",
"3",
"4"
]
},
"risk": {
"type": "string",
"description": "The risk level assessed for this change."
},
"impact": {
"type": "string",
"description": "The impact level of this change."
},
"category": {
"type": "string",
"description": "The category of the change."
},
"assigned_to": {
"type": "string",
"description": "The sys_id of the user assigned to implement the change."
},
"assignment_group": {
"type": "string",
"description": "The sys_id of the group responsible for the change."
},
"requested_by": {
"type": "string",
"description": "The sys_id of the user who requested the change."
},
"start_date": {
"type": "datetime",
"description": "The planned start date and time for the change."
},
"end_date": {
"type": "datetime",
"description": "The planned end date and time for the change."
},
"cmdb_ci": {
"type": "string",
"description": "The sys_id of the configuration item affected by this change."
},
"close_code": {
"type": "string",
"description": "The close code indicating how the change was resolved."
},
"close_notes": {
"type": "string",
"description": "Notes recorded when closing the change request."
},
"approval": {
"type": "string",
"description": "The current approval status."
},
"sys_created_on": {
"type": "datetime",
"description": "The date and time the change request was created."
},
"sys_updated_on": {
"type": "datetime",
"description": "The date and time the change request was last updated."
}
},
"$schema": "https://json-structure.org/draft/2020-12/schema"
}