ServiceNow · Schema

Record

A generic ServiceNow record. The actual fields depend on the table being queried. Common system fields are included in every record.

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformITSMProcessesT1Workflow-AutomationWorkflows

Properties

Name	Type	Description
sys_id	string	The unique 32-character system identifier for the record.
sys_created_on	string	The date and time when the record was created.
sys_created_by	string	The user who created the record.
sys_updated_on	string	The date and time when the record was last updated.
sys_updated_by	string	The user who last updated the record.
sys_mod_count	integer	The number of times the record has been modified.
sys_tags	string	System tags associated with the record.
sys_class_name	string	The table class name for the record.

View JSON Schema on GitHub

JSON Schema

{
  "type": "object",
  "description": "A generic ServiceNow record. The actual fields depend on the table being queried. Common system fields are included in every record.",
  "properties": {
    "sys_id": {
      "type": "string",
      "description": "The unique 32-character system identifier for the record.",
      "example": "500123"
    },
    "sys_created_on": {
      "type": "string",
      "description": "The date and time when the record was created.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "sys_created_by": {
      "type": "string",
      "description": "The user who created the record.",
      "example": "example_value"
    },
    "sys_updated_on": {
      "type": "string",
      "description": "The date and time when the record was last updated.",
      "format": "date-time",
      "example": "2026-01-15T10:30:00Z"
    },
    "sys_updated_by": {
      "type": "string",
      "description": "The user who last updated the record.",
      "example": "example_value"
    },
    "sys_mod_count": {
      "type": "integer",
      "description": "The number of times the record has been modified.",
      "example": 42
    },
    "sys_tags": {
      "type": "string",
      "description": "System tags associated with the record.",
      "example": "example_value"
    },
    "sys_class_name": {
      "type": "string",
      "description": "The table class name for the record.",
      "example": "example_value"
    }
  },
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "Record"
}