ServiceNow

ServiceNow CSM Order API

The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer Service Management. It enables external systems to create, retrieve, and update customer orders and associated order line items.

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Documentation

📖
Documentation
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/order_csm-api.html

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API entry from apis.yml

apis.yml Raw ↑ 
aid: servicenow:servicenow-csm-order-api
name: ServiceNow CSM Order API
tags:
- Commerce
- CSM
- Customer Service
- Order
tags_raw:
- Commerce
- CSM
- Customer Service
- Orders
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/order_csm-api.html
baseURL: https://{instance}.service-now.com/api/sn_customerservice/order
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/order_csm-api.html
  type: Documentation
description: The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer
  Service Management. It enables external systems to create, retrieve, and update customer orders and
  associated order line items.