ServiceNow · Example Payload

Contact Contact Example

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformITSMProcessesT1Workflow-AutomationWorkflows

Contact Contact Example is an example object payload from ServiceNow, with 65 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

sys_idnamefirst_namemiddle_namelast_nameuser_nameemailphonemobile_phonehome_phonetitleemployee_numbercompanyaccountdepartmentmanagerlocationbuildingstreetcitystatezipcountryactiveviplocked_outweb_service_access_onlyinternal_integration_userenable_multifactor_authngeolocation_trackednotificationcalendar_integrationfailed_attemptslatitudelongitudetime_zonedate_formattime_formatpreferred_languagegenderphotointroductionsourcerolescost_centerscheduletime_sheet_policydefault_perspectiveldap_serveragent_status

Example Payload

{
  "sys_id": "500123",
  "name": "Example Title",
  "first_name": "example_value",
  "middle_name": "example_value",
  "last_name": "example_value",
  "user_name": "example_value",
  "email": "user@example.com",
  "phone": "example_value",
  "mobile_phone": "example_value",
  "home_phone": "example_value",
  "title": "Example Title",
  "employee_number": "example_value",
  "company": "example_value",
  "account": 42,
  "department": "example_value",
  "manager": "example_value",
  "location": "example_value",
  "building": "example_value",
  "street": "example_value",
  "city": "example_value",
  "state": "example_value",
  "zip": "example_value",
  "country": 42,
  "active": true,
  "vip": true,
  "locked_out": true,
  "web_service_access_only": true,
  "internal_integration_user": true,
  "enable_multifactor_authn": true,
  "geolocation_tracked": true,
  "notification": 1,
  "calendar_integration": 10,
  "failed_attempts": 10,
  "latitude": 42.5,
  "longitude": 42.5,
  "time_zone": "example_value",
  "date_format": "dd/mm/yyyy",
  "time_format": "hh.mm.ss a",
  "preferred_language": "example_value",
  "gender": "example_value",
  "photo": "example_value",
  "introduction": "example_value",
  "source": "example_value",
  "roles": "example_value",
  "cost_center": "example_value",
  "schedule": "example_value",
  "time_sheet_policy": "example_value",
  "default_perspective": "example_value",
  "ldap_server": "example_value",
  "agent_status": "Off work",
  "on_schedule": "Ahead",
  "edu_status": "example_value",
  "last_login": "2026-01-15",
  "last_login_time": "2026-01-15T10:30:00Z",
  "last_login_device": "example_value",
  "last_position_update": "2026-01-15T10:30:00Z",
  "sys_class_name": "example_value",
  "sys_created_by": "example_value",
  "sys_created_on": "2026-01-15T10:30:00Z",
  "sys_updated_by": "example_value",
  "sys_updated_on": "2026-01-15T10:30:00Z",
  "sys_mod_count": 42,
  "sys_domain": "example_value",
  "sys_domain_path": "example_value",
  "sys_tags": "example_value"
}

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