ServiceNow

ServiceNow Voice Interaction Resource API

The ServiceNow Voice Interaction Resource API provides REST endpoints for integrating telephony and voice systems with ServiceNow. It enables Contact Center as a Service (CCaaS) providers to manage voice interactions and route calls to agents within Agent Workspace.

Documentation GitHub

Documentation

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Documentation

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/voice-interaction-resource-api.html