Contact Center
Providers using this tag (99)
8x8
Altitude Software
Amazon Connect
Amazon Q
AnswerSoft
ASAPP
Assembled
Avaya
Avoca
Balto
Bitrix24
Bolna
Broadsoft
Callab AI
CallDesk
Carbyne
CenterForce Technologies
Cignara
Cisco Voice Portal
CloudTalk
Cogito
Cognigy
Convergys
Crescendo
Cresta
Cuein
Custom Chat API | MirrorFly
Dashbot
Decagon
Dialogus
Dialpad
Echopass
Empirix
Enghouse
Five9
Fuze
Genesys
GetVocal
Giga
Gladly
Glia (fka SaleMove)
Google Cloud Contact Center AI
Gridspace
Hatch
i2x
Intermedia
JustCall
Kaizo
Klaus
KPN
Show all 99 providers ↓
Level AI
Liberate
Liberate Innovations
Lifesize
LivePerson
Loris
Mihup
NewVoiceMedia
Nextiva
Nurix
Nurix AI
Observe.AI
Observe.AI
OpenPhone
OutRival
Outverse
Parloa
Phonely
Pindrop
Pindrop Security
Polyai
Prodigal
Quiq
Regal
Replicant
Rezo
RingCentral
Salesforce
Samora AI
Sanas
ServiceNow
ServiceTitan
Shelf.io
Shoretel
Sierra
Sobot
Surfboard
swivl
Talkdesk
Telia Company
Tenfold
Twilio
UJET
Uniphore
Webhelp
Windstream Holdings
Witness Systems
Zoom
Zoom Phone
APIs with this tag (48)
8x8 Analytics for Contact Center Historical Metrics API 8x8
8x8 Analytics for Contact Center Real-time Metrics API 8x8
8x8 Contact Center Call API Reference 8x8
8x8 Contact Center Chat API 8x8
8x8 Contact Center Chat API V2 8x8
8x8 Contact Center Dynamic Campaigns 8x8
8x8 Event Streaming API 8x8
Amazon AppIntegrations API amazon-connect
Amazon Connect Cases API amazon-connect
Amazon Connect Contact Lens API amazon-connect
Amazon Connect Customer Profiles API amazon-connect
Amazon Connect Outbound Campaigns API amazon-connect
Amazon Connect Outbound Campaigns V2 API amazon-connect
Amazon Connect Participant Service API amazon-connect
Amazon Connect Streams SDK amazon-connect
Amazon Q Connect API amazon-connect
Amazon Q Connect API amazon-q
Amazon Voice ID API amazon-connect
Chapi - Chat API 8x8
Contact Center Agent Status API 8x8
Contact Center Campaigns API 8x8
Contact Center Chat Gateway 8x8
Dialpad Contact Center API dialpad
Five9 Agent and Supervisor REST API five9
Five9 Configuration Web Services five9
Intermedia Contact Center API intermedia
JustCall REST API justcall
LivePerson Conversational Cloud API liveperson
MirrorFly Chat Platform API custom-chat-api-mirrorfly
Nextiva Workitem Service API nextiva
Polly.help Knowledge Management API kpn
Quality Management and Speech Analytics API 8x8
RingCentral Contact Center API ringcentral
Salesforce Service Cloud Voice API salesforce
ServiceNow Openframe API servicenow
ServiceNow Voice Interaction Resource API servicenow
ServiceTitan Telecom API servicetitan
Telia ACE Agent API telia
Telia ACE Audio Stream Forwarding API telia
Telia ACE Interaction View API telia
Telia ACE Knowledge Contact Method WebHook telia
Telia ACE Knowledge REST API telia
Telia ACE Screen Pop API telia
Telia ACE Web API telia
Telia ACE Workitem API telia
Xdroid Speech to Text API kpn
Zoom Contact Center API zoom
Zoom Quality Management API zoom
Score breakdown
Frequency
51.5
log-scaled weighted occurrences
Breadth
0.7
spread across providers
Quality lift
38.4
mean composite of providers using it
Cohesion
13.4
strength of nearest seed neighbor
Related tags
Customer Experience 30 co-occurrences
CCaaS 16 co-occurrences
Voice AI 26 co-occurrences
Conversational AI 38 co-occurrences
Telephony 19 co-occurrences
Customer Service 20 co-occurrences
Customer-Support 20 co-occurrences
Voice 32 co-occurrences
Where this tag comes from
Provider tag92
Api tag56