Kore.ai AI for Service Platform APIs
The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestion, connectors), Contact Center AI (agents, queues, skills, campaigns, voice gateway, WFM), Agent AI (conversation data, transcription control, post-conversation hooks), Quality AI (raw data, Auto QA scoring) and Case Management. Authenticated with a JWT minted from a JWT App and governed by assigned Platform and Admin Console API scopes. Documented as prose reference pages; no machine-readable contract is published for this estate.