Kore.ai

Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks, agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the Everest Group PEAK Matrix for Agentic AI Products.

Kore.ai publishes 4 APIs on the APIs.io network, including Agent Platform ABL Runtime API — Conversation, Agent Platform ABL Runtime API — Workflows, Agent Platform ABL Runtime API — Sessions, and 1 more. Tagged areas include Company, Artificial Intelligence, Conversational AI, Agents, and Agent Platform.

The Kore.ai catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Kore.ai’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, signup flow, changelog, and 29 more developer resources.

🌐 Visit website 📡 Source on GitHub
59.5/100 strong ▬ flat Agent 38/100 agent ready Full breakdown ↓
scored 2026-08-25 · rubric v0.14.0
5 APIs 1 MCP Servers
CompanyArtificial IntelligenceConversational AIAgentsAgent PlatformContact CenterCustomer ExperienceEmployee ExperienceVoiceAutomationModel Context ProtocolEnterprise Software

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-25 · rubric v0.14.0
Composite quality — 59.5/100 · strong
Contract Quality 14.2 / 25
Developer Ergonomics 16.7 / 20
Access Clarity 10.0 / 20
Operational Transparency 6.8 / 13
Contract Governance 3.6 / 12
Discoverability 8.2 / 10
Agent readiness — 38/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 9 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Surface 0 / 5
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/koreai: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Kore.ai Agent Platform ABL Runtime API — Conversation

Deployment-scoped conversation operations for agents built on the Kore.ai Agent Platform: send a message to a deployed agent, run a one-shot completion, and stream an agent resp...

Kore.ai Agent Platform ABL Runtime API — Workflows

Invoke and execute deployed Kore.ai Agent Platform workflows, execute a pinned workflow version, and poll asynchronous workflow execution status.

Kore.ai Agent Platform ABL Runtime API — Sessions

Read usage metrics for a Kore.ai Agent Platform project, with optional date range and grouping.

Kore.ai AI for Service Platform APIs

The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestio...

Kore.ai Arch MCP Server

A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control plane to an MCP client as 45 tools across build, evaluate, optimiz...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Kore.ai MCP Server

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Koreai Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Koreai Rate Limits

0 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Koreai Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Koreai Authentication

0 schemes

SECURITY

Koreai Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Koreai Trust Center

SOC 2 Type 2, PCI DSS, ISO/IEC 27001:2022, GDPR, CCPA, EU AI Act, DESC Cloud Service Provider

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Sandbox
Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle
Lifecycle
 Conventions
Conventions
 Idempotency
Idempotency
 ErrorCatalog
ErrorCatalog
 Conformance
Conformance
 Webhooks
Webhooks
 Components
Components
 DataModel
DataModel

Scroll for all 8

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Postman
Postman
 Packages
Packages
 SDKs
SDKs
 ToolCrosswalk
ToolCrosswalk

Access & Security 4

Authentication, authorization, and security posture

Compliance
Compliance
 TrustCenter
TrustCenter
 Authentication
Authentication
 DomainSecurity
DomainSecurity

Operate 5

Status, limits, changes, and where to get help

Support
Support
 StatusPage
StatusPage
 Deprecation
Deprecation
 ChangeLog
ChangeLog
 RateLimits
RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy
 Plans
Plans

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: koreai
name: Kore.ai
description: Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI
  agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks,
  agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform
  ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an
  Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own
  control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST
  surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with
  JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as
  a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the
  Everest Group PEAK Matrix for Agentic AI Products.
image: https://cdn.prod.website-files.com/6717a0dfaf71071a80dfce8b/68c807cb7a0e90c787610ed0_Kore.ai%20OG%20Image.jpg
url: https://raw.githubusercontent.com/api-evangelist/koreai/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
x-enrichment:
  date: '2026-08-23'
  status: enriched
  artifacts_added: 29
  pass: local-v1
created: '2026-08-23'
modified: '2026-08-23'
tags:
- Company
- Artificial Intelligence
- Conversational AI
- Agents
- Agent Platform
- Contact Center
- Customer Experience
- Employee Experience
- Voice
- Automation
- Model Context Protocol
- Enterprise Software
apis:
- name: Kore.ai Agent Platform ABL Runtime API — Conversation
  description: 'Deployment-scoped conversation operations for agents built on the Kore.ai Agent Platform: send a message to
    a deployed agent, run a one-shot completion, and stream an agent response over Server-Sent Events. Also carries four deprecated
    legacy chat operations retained for migration.'
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Conversational AI
  - Agents
  - Streaming
  properties:
  - type: OpenAPI
    url: openapi/koreai-abl-runtime-conversation-openapi.json
  - type: Overlay
    url: overlays/koreai-abl-runtime-conversation-overlay.yaml
- name: Kore.ai Agent Platform ABL Runtime API — Workflows
  description: Invoke and execute deployed Kore.ai Agent Platform workflows, execute a pinned workflow version, and poll asynchronous
    workflow execution status.
  humanURL: https://docs.kore.ai/agent-platform/workflows
  baseURL: https://agents.kore.ai
  tags:
  - Workflows
  - Automation
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/koreai-abl-runtime-workflows-openapi.json
  - type: Overlay
    url: overlays/koreai-abl-runtime-workflows-overlay.yaml
- name: Kore.ai Agent Platform ABL Runtime API — Sessions
  description: Read usage metrics for a Kore.ai Agent Platform project, with optional date range and grouping.
  humanURL: https://docs.kore.ai/agent-platform/runtime
  baseURL: https://agents.kore.ai
  tags:
  - Analytics
  - Sessions
  properties:
  - type: OpenAPI
    url: openapi/koreai-abl-runtime-sessions-openapi.json
  - type: Overlay
    url: overlays/koreai-abl-runtime-sessions-overlay.yaml
- name: Kore.ai AI for Service Platform APIs
  description: The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables),
    Search AI (answer generation, content and chunk management, ingestion, connectors), Contact Center AI (agents, queues,
    skills, campaigns, voice gateway, WFM), Agent AI (conversation data, transcription control, post-conversation hooks),
    Quality AI (raw data, Auto QA scoring) and Case Management. Authenticated with a JWT minted from a JWT App and governed
    by assigned Platform and Admin Console API scopes. Documented as prose reference pages; no machine-readable contract is
    published for this estate.
  humanURL: https://docs.kore.ai/ai-for-service/apis/api-list
  baseURL: https://platform.kore.ai
  tags:
  - Contact Center
  - Customer Experience
  - Automation
  - Search
  - Quality
  properties:
  - type: APIReference
    url: https://docs.kore.ai/ai-for-service/apis/api-list
  - type: GettingStarted
    url: https://docs.kore.ai/ai-for-service/apis/automation/api-introduction
  - type: RateLimits
    url: rate-limits/koreai-rate-limits.yml
  - type: Postman
    url: https://github.com/Koredotcom/Public-APIs
- name: Kore.ai Arch MCP Server
  description: A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control
    plane to an MCP client as 45 tools across build, evaluate, optimize, debug and analyze. Installed locally with npx; there
    is no hosted remote endpoint.
  humanURL: https://docs.kore.ai/agent-platform/mcp-server
  baseURL: https://agents.kore.ai
  tags:
  - Model Context Protocol
  - Agents
  - Developer Tools
  properties:
  - type: MCPServer
    url: mcp/koreai-mcp.yml
  - type: ToolCrosswalk
    url: mcp/koreai-tool-crosswalk.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.kore.ai/
- type: DeveloperPortal
  url: https://developer.kore.ai/
- type: Documentation
  url: https://docs.kore.ai/
- type: APIReference
  url: https://docs.kore.ai/ai-for-service/apis/api-list
- type: GettingStarted
  url: https://docs.kore.ai/agent-platform/getting-started
- type: Support
  url: https://www.kore.ai/support
- type: Blog
  url: https://www.kore.ai/blog
- type: GitHubOrganization
  url: https://github.com/Koredotcom
- type: SignUp
  url: https://agents.kore.ai/auth/login
- type: TermsOfService
  url: https://www.kore.ai/terms-of-service
- type: PrivacyPolicy
  url: https://www.kore.ai/privacy-policy
- type: Postman
  url: https://github.com/Koredotcom/Public-APIs
- type: StatusPage
  url: https://status.kore.com/
- type: Compliance
  url: https://trust.kore.ai/
- type: TrustCenter
  url: security/koreai-trust-center.yml
- type: Lifecycle
  url: lifecycle/koreai-lifecycle.yml
- type: Deprecation
  url: https://docs.kore.ai/ai-for-service/release-notes/deprecations
- type: ChangeLog
  url: changelog/koreai-changelog.yml
- type: Packages
  url: packages/koreai-packages.yml
- type: SDKs
  url: packages/koreai-packages.yml
- type: MCPServer
  url: mcp/koreai-mcp.yml
- type: ToolCrosswalk
  url: mcp/koreai-tool-crosswalk.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/koreai-llms.txt
- type: Authentication
  url: authentication/koreai-authentication.yml
- type: Conventions
  url: conventions/koreai-conventions.yml
- type: Idempotency
  url: conventions/koreai-conventions.yml
- type: ErrorCatalog
  url: errors/koreai-problem-types.yml
- type: RateLimits
  url: rate-limits/koreai-rate-limits.yml
- type: Plans
  url: plans/koreai-plans-pricing.yml
- type: Conformance
  url: conformance/koreai-conformance.yml
- type: DomainSecurity
  url: security/koreai-domain-security.yml
- type: Webhooks
  url: asyncapi/koreai-webhooks.yml
- type: Components
  url: components/koreai-components.yml
- type: DataModel
  url: data-model/koreai-data-model.yml
- type: Sandbox
  url: sandbox/koreai-sandbox.yml

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this
  • find_providersBrowse and filter every provider in the catalog.
  • get_provider_artifactsEvery artifact this provider publishes, grouped by type.
  • get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
  • get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
  • get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
  • get_provider_ratingPRO — composite, band, trend and facet scores.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
This provider 
curl "https://apis.io/api/v1/providers/koreai"
All providers 
curl "https://apis.io/api/v1/providers?limit=25"
Every operation they expose 
curl "https://apis.io/api/v1/providers/koreai/operations?limit=25"
How their score was established 
curl "https://apis.io/api/v1/providers/koreai/evidence"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no email required.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.