Kore.ai

Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks, agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the Everest Group PEAK Matrix for Agentic AI Products.

Kore.ai publishes 5 API contracts indexed on the APIs.io network, including AI for Service Platform APIs, Chat API, Conversation API, and 2 more. Tagged areas include Company, Artificial Intelligence, Conversational AI, Agents, and Agent Platform.

The Kore.ai catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.

Kore.ai’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, signup flow, changelog, and 37 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

58.2/100 strong ▬ flat Agent 40/100 agent native Front door AI 6/6 dominant Heartbeat 99/100 alive saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessOpen

3 published contracts 1 MCP Servers 3 Agent Skills

Company Artificial Intelligence Conversational AI Agents Agent Platform Contact Center Customer Experience Employee Experience Voice Automation MCP Enterprise Software

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 58.2/100 · strong

Contract Quality 10.0 / 19

Developer Ergonomics 12.5 / 15

Access Clarity 8.0 / 15

Operational Transparency 4.6 / 10

Contract Governance 2.9 / 9

Discoverability 5.8 / 8

Regulatory Posture 3.3 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 40/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented) Ask about this →
Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too Ask about this →

5 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 53.4 — up to +11.7 composite points Ask about this →
Access Clarity scores 53.2 — up to +9.4 composite points Ask about this →
Contract Governance scores 31.8 — up to +8.2 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Not sure how this applies to your stack? Ask about any one item. Kin Lane reads every question, looks at your profile and your situation, and replies with what a fix would take — scoped to that one area, priced up front, yours whether you ship it or not. Ask a question →

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/koreai/apis.yml: open an issue on github.com/api-evangelist/koreai to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Cloud Marketplaces (distribution)	builds-on	47.0	-	-
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom)	builds-on	47.0	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 4

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (documented)

Agent Skills

measured — observed by APIs.io (published)

OpenAPI

measured — observed by APIs.io (published)

Postman Collections

measured — observed by APIs.io (published)

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Kore.ai AI for Service Platform APIs

The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestio...

Kore.ai Arch MCP Server

A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control plane to an MCP client as 45 tools across build, evaluate, optimiz...

Kore.ai Chat API

The Chat API from Kore.ai — 5 operation(s) for chat.

Kore.ai Conversation API

The Conversation API from Kore.ai — 3 operation(s) for conversation.

Kore.ai Workflows API

The Workflows API from Kore.ai — 4 operation(s) for workflows.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Kore.ai MCP Server

Local (stdio) MCP server requiring OAuth; 45 tools listed.

MCP SERVER

Agent Skills 3

Packaged agent skills for driving this provider's APIs from an AI assistant.

arch-platform

AGENT SKILL

koreai-invoke-deployed-agent

AGENT SKILL

koreai-invoke-workflow

AGENT SKILL

Kore.ai API pricing

Pricing Plans 1

Published pricing tiers and plan structures.

Kore.ai Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Kore.ai Rate Limits

0 limits

RATE LIMITS

Terms of Service 1

What its API terms permit and prohibit, quoted from its own page.

Kore.ai

5 quoted statements, read from Kore.ai's own page on 2026-11-09.

TERMS

Privacy & Data 1

Its role, the data it processes, retention and transfers, quoted from its own privacy page.

Kore.ai

24 quoted statements, read from Kore.ai's own page on 2026-11-09.

PRIVACY

Eligibility 1

Who may sign up and where, quoted from its own terms.

Kore.ai

5 quoted statements, read from Kore.ai's own page on 2026-11-09.

ELIGIBILITY

Data License 1

How its data and outputs may be reused, quoted from its own terms.

Kore.ai

2 quoted statements, read from Kore.ai's own page on 2026-11-09.

LICENSE

FinOps 1

Cost, billing, and metering signals for API financial operations.

Kore.ai Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Koreai Webhooks

ASYNCAPI

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.

Kore.ai API Rules

51 rules · 47 error-severity 2 warn-severity 2 info-severity

SPECTRAL

OpenAPI Overlays 3

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Kore.ai Abl Runtime Conversation Overlay

3 actions · servers · koreai-abl-runtime-conversation-openapi.json

DERIVED

Kore.ai Abl Runtime Sessions Overlay

3 actions · servers · koreai-abl-runtime-sessions-openapi.json

DERIVED

Kore.ai Abl Runtime Workflows Overlay

3 actions · servers · koreai-abl-runtime-workflows-openapi.json

DERIVED

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Kore.ai Authentication

0 schemes

SECURITY

Kore.ai Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Kore.ai Trust Center

SOC 2 Type 2, PCI DSS, ISO/IEC 27001:2022, GDPR, CCPA, EU AI Act, DESC Cloud Service Provider

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

GettingStarted

SignUp

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer

MCPServer

AgentSkill

AgentSkill

LLMsTxt

LLMsTxt

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle

Conventions

Idempotency

ErrorCatalog

Conformance

Webhooks

Components

DataModel

Scroll for all 8

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Postman

Packages

SDKs

ToolCrosswalk

Access & Security 4

Authentication, authorization, and security posture

Compliance

TrustCenter

Authentication

DomainSecurity

Operate 5

Status, limits, changes, and where to get help

Support

StatusPage

Deprecation

ChangeLog

RateLimits

Commercial 5

Pricing, plans, and the legal terms of use

TermsOfService

PrivacyPolicy

Plans

UsageTerms

DataLicense

Company 3

The organization behind the API

BlogRSS

BlogRSS

Website

Website

Blog

Blog

Other 5

Properties that don't map to a standard resource type

Overlay

Overlay

Overlay

DataProcessing

Eligibility

Source (apis.yml)

aid: koreai
name: Kore.ai
description: Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI
  agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks,
  agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform
  ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an
  Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own
  control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST
  surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with
  JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as
  a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the
  Everest Group PEAK Matrix for Agentic AI Products.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: open
  trial: false
  try_now: false
  public: true
  gated: none
  gated_source:
  - onboarding
  label: Open access
  confidence: medium
  source:
  - authentication
  - rate-limits
  - security
  - sandbox
  generated: '2026-11-13'
  method: derived
image: https://cdn.prod.website-files.com/6717a0dfaf71071a80dfce8b/68c807cb7a0e90c787610ed0_Kore.ai%20OG%20Image.jpg
url: https://raw.githubusercontent.com/api-evangelist/koreai/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
x-enrichment:
  date: '2026-08-23'
  status: enriched
  artifacts_added: 29
  pass: local-v1
created: '2026-08-23'
modified: '2026-10-06'
tags:
- Company
- Artificial Intelligence
- Conversational AI
- Agents
- Agent Platform
- Contact Center
- Customer Experience
- Employee Experience
- Voice
- Automation
- MCP
- Enterprise Software
tags_raw:
- Company
- Artificial Intelligence
- Conversational AI
- Agents
- Agent Platform
- Contact Center
- Customer Experience
- Employee Experience
- Voice
- Automation
- Model Context Protocol
- Enterprise Software
apis:
- name: Kore.ai AI for Service Platform APIs
  description: The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables),
    Search AI (answer generation, content and chunk management, ingestion, connectors), Contact Center AI (agents, queues,
    skills, campaigns, voice gateway, WFM), Agent AI (conversation data, transcription control, post-conversation hooks),
    Quality AI (raw data, Auto QA scoring) and Case Management. Authenticated with a JWT minted from a JWT App and governed
    by assigned Platform and Admin Console API scopes. Documented as prose reference pages; no machine-readable contract is
    published for this estate.
  humanURL: https://docs.kore.ai/ai-for-service/apis/api-list
  baseURL: https://platform.kore.ai
  tags:
  - Contact Center
  - Customer Experience
  - Automation
  - Search
  - Quality
  properties:
  - type: APIReference
    url: https://docs.kore.ai/ai-for-service/apis/api-list
  - type: GettingStarted
    url: https://docs.kore.ai/ai-for-service/apis/automation/api-introduction
  - type: RateLimits
    url: rate-limits/koreai-rate-limits.yml
  - type: Postman
    url: https://github.com/Koredotcom/Public-APIs
- name: Kore.ai Arch MCP Server
  description: A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control
    plane to an MCP client as 45 tools across build, evaluate, optimize, debug and analyze. Installed locally with npx; there
    is no hosted remote endpoint.
  humanURL: https://docs.kore.ai/agent-platform/mcp-server
  baseURL: https://agents.kore.ai
  tags:
  - MCP
  - Agents
  - Developer Tools
  tags_raw:
  - Model Context Protocol
  - Agents
  - Developer Tools
  properties:
  - type: MCPServer
    url: mcp/koreai-mcp.yml
  - type: ToolCrosswalk
    url: mcp/koreai-tool-crosswalk.yml
- aid: koreai:koreai-chat-api
  name: Kore.ai Chat API
  description: The Chat API from Kore.ai — 5 operation(s) for chat.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/koreai-chat-api-openapi.yml
- aid: koreai:koreai-conversation-api
  name: Kore.ai Conversation API
  description: The Conversation API from Kore.ai — 3 operation(s) for conversation.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Conversations
  tags_raw:
  - Conversation
  properties:
  - type: OpenAPI
    url: openapi/koreai-conversation-api-openapi.yml
- aid: koreai:koreai-workflows-api
  name: Kore.ai Workflows API
  description: The Workflows API from Kore.ai — 4 operation(s) for workflows.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Workflows
  properties:
  - type: OpenAPI
    url: openapi/koreai-workflows-api-openapi.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- url: https://blog.kore.ai/rss.xml
  type: BlogRSS
- type: Overlay
  url: overlays/koreai-abl-runtime-conversation-overlay.yaml
- type: Overlay
  url: overlays/koreai-abl-runtime-workflows-overlay.yaml
- type: Overlay
  url: overlays/koreai-abl-runtime-sessions-overlay.yaml
- type: Website
  url: https://www.kore.ai/
- type: DeveloperPortal
  url: https://developer.kore.ai/
- type: Documentation
  url: https://docs.kore.ai/
- type: APIReference
  url: https://docs.kore.ai/ai-for-service/apis/api-list
- type: GettingStarted
  url: https://docs.kore.ai/agent-platform/getting-started
- type: Support
  url: https://www.kore.ai/support
- type: Blog
  url: https://www.kore.ai/blog
- type: GitHubOrganization
  url: https://github.com/Koredotcom
- type: SignUp
  url: https://agents.kore.ai/auth/login
- type: TermsOfService
  url: https://www.kore.ai/terms-of-service
- type: PrivacyPolicy
  url: https://www.kore.ai/privacy-policy
- type: Postman
  url: https://github.com/Koredotcom/Public-APIs
- type: StatusPage
  url: https://status.kore.com/
- type: Compliance
  url: https://trust.kore.ai/
- type: TrustCenter
  url: security/koreai-trust-center.yml
- type: Lifecycle
  url: lifecycle/koreai-lifecycle.yml
- type: Deprecation
  url: https://docs.kore.ai/ai-for-service/release-notes/deprecations
- type: ChangeLog
  url: changelog/koreai-changelog.yml
- type: Packages
  url: packages/koreai-packages.yml
- type: SDKs
  url: packages/koreai-packages.yml
- type: MCPServer
  url: mcp/koreai-mcp.yml
- type: ToolCrosswalk
  url: mcp/koreai-tool-crosswalk.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/koreai-llms.txt
- type: Authentication
  url: authentication/koreai-authentication.yml
- type: Conventions
  url: conventions/koreai-conventions.yml
- type: Idempotency
  url: conventions/koreai-conventions.yml
- type: ErrorCatalog
  url: errors/koreai-problem-types.yml
- type: RateLimits
  url: rate-limits/koreai-rate-limits.yml
- type: Plans
  url: plans/koreai-plans-pricing.yml
- type: Conformance
  url: conformance/koreai-conformance.yml
- type: DomainSecurity
  url: security/koreai-domain-security.yml
- type: Webhooks
  url: asyncapi/koreai-webhooks.yml
- type: Components
  url: components/koreai-components.yml
- type: DataModel
  url: data-model/koreai-data-model.yml
- type: Sandbox
  url: sandbox/koreai-sandbox.yml
- type: UsageTerms
  url: terms/koreai-terms-of-service.yml
- type: DataProcessing
  url: privacy/koreai-privacy-policy.yml
- type: Eligibility
  url: eligibility/koreai-eligibility.yml
- type: DataLicense
  url: data-license/koreai-data-license.yml

Kore.ai API — frequently asked questions

Does Kore.ai have an API?

Yes. APIs.io lists 5 APIs from Kore.ai, including Kore.ai AI for Service Platform APIs, Kore.ai Arch MCP Server and Kore.ai Chat API, and 2 more.

Is there an OpenAPI specification for the Kore.ai API?

Yes. APIs.io indexes 3 OpenAPI specifications for Kore.ai, each linked for download from this page.

How do I authenticate with the Kore.ai API?

Kore.ai uses bearer-token authentication (0 schemes). The details are profiled on APIs.io as Kore.ai Authentication.

Does Kore.ai have an MCP server?

Yes. APIs.io lists 1 MCP server for Kore.ai: Local (stdio) MCP server requiring OAuth; 45 tools listed.

Is the Kore.ai API ready for AI agents?

Kore.ai has a Kin Score of 58.2 out of 100 (strong) and an Agent Readiness score of 39.6 (agent-native), scored by API Evangelist on 2026-11-13.

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