Kore.ai

Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks, agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the Everest Group PEAK Matrix for Agentic AI Products.

Kore.ai publishes 4 APIs on the APIs.io network, including AI for Service Platform APIs, Chat API, Conversation API, and 1 more. Tagged areas include Company, Artificial Intelligence, Conversational AI, Agents, and Agent Platform.

The Kore.ai catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Kore.ai’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, signup flow, changelog, and 32 more developer resources.

🌐 Visit website 📡 Source on GitHub

54.7/100 strong ▬ flat Agent 38/100 agent ready saas Full breakdown ↓
scored 2026-09-14 · rubric v0.22.0

AccessOpen

3 APIs 1 MCP Servers

Company Artificial Intelligence Conversational AI Agents Agent Platform Contact Center Customer Experience Employee Experience Voice Automation MCP Enterprise Software

Kin Score

Kin Score How this is scored →
scored 2026-09-14 · rubric v0.22.0

Composite quality — 54.7/100 · strong

Contract Quality 13.1 / 23

Developer Ergonomics 15.0 / 18

Access Clarity 6.6 / 18

Operational Transparency 5.9 / 12

Contract Governance 2.0 / 11

Discoverability 7.3 / 9

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 38/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/koreai: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Kore.ai AI for Service Platform APIs

The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables), Search AI (answer generation, content and chunk management, ingestio...

Kore.ai Arch MCP Server

A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control plane to an MCP client as 45 tools across build, evaluate, optimiz...

Kore.ai Chat API

The Chat API from Kore.ai — 5 operation(s) for chat.

Kore.ai Conversation API

The Conversation API from Kore.ai — 3 operation(s) for conversation.

Kore.ai Workflows API

The Workflows API from Kore.ai — 4 operation(s) for workflows.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Kore.ai MCP Server

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Koreai Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Koreai Rate Limits

0 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Koreai Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Koreai Authentication

0 schemes

SECURITY

Koreai Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Koreai Trust Center

SOC 2 Type 2, PCI DSS, ISO/IEC 27001:2022, GDPR, CCPA, EU AI Act, DESC Cloud Service Provider

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

GettingStarted

SignUp

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer

MCPServer

AgentSkill

AgentSkill

LLMsTxt

LLMsTxt

Design & Contract 8

Pagination, idempotency, versioning, errors, and events

Lifecycle

Conventions

Idempotency

ErrorCatalog

Conformance

Webhooks

Components

DataModel

Scroll for all 8

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

Postman

Packages

SDKs

ToolCrosswalk

Access & Security 4

Authentication, authorization, and security posture

Compliance

TrustCenter

Authentication

DomainSecurity

Operate 5

Status, limits, changes, and where to get help

Support

StatusPage

Deprecation

ChangeLog

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Plans

Plans

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 3

Properties that don't map to a standard resource type

Overlay

Overlay

Overlay

Overlay

Overlay

Overlay

Source (apis.yml)

aid: koreai
name: Kore.ai
description: Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI
  agents for customer experience and employee experience work — contact center automation, voice AI, IT and HR service desks,
  agent assist, quality assurance and no-code agent orchestration. The company ships two API estates. The newer Agent Platform
  ("Artemis") on agents.kore.ai exposes an ABL Runtime API for chat, streaming, workflow invocation and session usage, an
  Agent Blueprint Language (ABL) DSL, and a 45-tool stdio MCP server (@koreai/arch-mcp-tools) that turns the platform's own
  control plane into agent tooling. The longer-established AI for Service estate on platform.kore.ai exposes a large REST
  surface across Automation AI, Search AI, Contact Center AI, Agent AI, Quality AI and Case Management, authenticated with
  JWT apps and governed by an assigned API-scope model. Kore.ai is headquartered in Orlando, Florida and is recognized as
  a Leader in the Gartner Magic Quadrant for Conversational AI, the Forrester Wave for Conversational AI Platforms and the
  Everest Group PEAK Matrix for Agentic AI Products.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: open
  trial: false
  try_now: false
  public: true
  label: Open access
  confidence: medium
  source:
  - authentication
  - rate-limits
  - security
  - sandbox
  generated: '2026-09-02'
  method: derived
image: https://cdn.prod.website-files.com/6717a0dfaf71071a80dfce8b/68c807cb7a0e90c787610ed0_Kore.ai%20OG%20Image.jpg
url: https://raw.githubusercontent.com/api-evangelist/koreai/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
x-enrichment:
  date: '2026-08-23'
  status: enriched
  artifacts_added: 29
  pass: local-v1
created: '2026-08-23'
modified: '2026-08-23'
tags:
- Company
- Artificial Intelligence
- Conversational AI
- Agents
- Agent Platform
- Contact Center
- Customer Experience
- Employee Experience
- Voice
- Automation
- MCP
- Enterprise Software
tags_raw:
- Company
- Artificial Intelligence
- Conversational AI
- Agents
- Agent Platform
- Contact Center
- Customer Experience
- Employee Experience
- Voice
- Automation
- Model Context Protocol
- Enterprise Software
apis:
- name: Kore.ai AI for Service Platform APIs
  description: The AI for Service REST estate — Automation AI (bot lifecycle, NLP training, analytics, admin, data tables),
    Search AI (answer generation, content and chunk management, ingestion, connectors), Contact Center AI (agents, queues,
    skills, campaigns, voice gateway, WFM), Agent AI (conversation data, transcription control, post-conversation hooks),
    Quality AI (raw data, Auto QA scoring) and Case Management. Authenticated with a JWT minted from a JWT App and governed
    by assigned Platform and Admin Console API scopes. Documented as prose reference pages; no machine-readable contract is
    published for this estate.
  humanURL: https://docs.kore.ai/ai-for-service/apis/api-list
  baseURL: https://platform.kore.ai
  tags:
  - Contact Center
  - Customer Experience
  - Automation
  - Search
  - Quality
  properties:
  - type: APIReference
    url: https://docs.kore.ai/ai-for-service/apis/api-list
  - type: GettingStarted
    url: https://docs.kore.ai/ai-for-service/apis/automation/api-introduction
  - type: RateLimits
    url: rate-limits/koreai-rate-limits.yml
  - type: Postman
    url: https://github.com/Koredotcom/Public-APIs
- name: Kore.ai Arch MCP Server
  description: A stdio Model Context Protocol server, @koreai/arch-mcp-tools, that exposes the Kore.ai Agent Platform control
    plane to an MCP client as 45 tools across build, evaluate, optimize, debug and analyze. Installed locally with npx; there
    is no hosted remote endpoint.
  humanURL: https://docs.kore.ai/agent-platform/mcp-server
  baseURL: https://agents.kore.ai
  tags:
  - MCP
  - Agents
  - Developer Tools
  tags_raw:
  - Model Context Protocol
  - Agents
  - Developer Tools
  properties:
  - type: MCPServer
    url: mcp/koreai-mcp.yml
  - type: ToolCrosswalk
    url: mcp/koreai-tool-crosswalk.yml
- aid: koreai:koreai-chat-api
  name: Kore.ai Chat API
  description: The Chat API from Kore.ai — 5 operation(s) for chat.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/koreai-chat-api-openapi.yml
- aid: koreai:koreai-conversation-api
  name: Kore.ai Conversation API
  description: The Conversation API from Kore.ai — 3 operation(s) for conversation.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Conversation
  properties:
  - type: OpenAPI
    url: openapi/koreai-conversation-api-openapi.yml
- aid: koreai:koreai-workflows-api
  name: Kore.ai Workflows API
  description: The Workflows API from Kore.ai — 4 operation(s) for workflows.
  humanURL: https://docs.kore.ai/agent-platform/index
  baseURL: https://agents.kore.ai
  tags:
  - Workflows
  properties:
  - type: OpenAPI
    url: openapi/koreai-workflows-api-openapi.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Overlay
  url: overlays/koreai-abl-runtime-conversation-overlay.yaml
- type: Overlay
  url: overlays/koreai-abl-runtime-workflows-overlay.yaml
- type: Overlay
  url: overlays/koreai-abl-runtime-sessions-overlay.yaml
- type: Website
  url: https://www.kore.ai/
- type: DeveloperPortal
  url: https://developer.kore.ai/
- type: Documentation
  url: https://docs.kore.ai/
- type: APIReference
  url: https://docs.kore.ai/ai-for-service/apis/api-list
- type: GettingStarted
  url: https://docs.kore.ai/agent-platform/getting-started
- type: Support
  url: https://www.kore.ai/support
- type: Blog
  url: https://www.kore.ai/blog
- type: GitHubOrganization
  url: https://github.com/Koredotcom
- type: SignUp
  url: https://agents.kore.ai/auth/login
- type: TermsOfService
  url: https://www.kore.ai/terms-of-service
- type: PrivacyPolicy
  url: https://www.kore.ai/privacy-policy
- type: Postman
  url: https://github.com/Koredotcom/Public-APIs
- type: StatusPage
  url: https://status.kore.com/
- type: Compliance
  url: https://trust.kore.ai/
- type: TrustCenter
  url: security/koreai-trust-center.yml
- type: Lifecycle
  url: lifecycle/koreai-lifecycle.yml
- type: Deprecation
  url: https://docs.kore.ai/ai-for-service/release-notes/deprecations
- type: ChangeLog
  url: changelog/koreai-changelog.yml
- type: Packages
  url: packages/koreai-packages.yml
- type: SDKs
  url: packages/koreai-packages.yml
- type: MCPServer
  url: mcp/koreai-mcp.yml
- type: ToolCrosswalk
  url: mcp/koreai-tool-crosswalk.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/koreai-llms.txt
- type: Authentication
  url: authentication/koreai-authentication.yml
- type: Conventions
  url: conventions/koreai-conventions.yml
- type: Idempotency
  url: conventions/koreai-conventions.yml
- type: ErrorCatalog
  url: errors/koreai-problem-types.yml
- type: RateLimits
  url: rate-limits/koreai-rate-limits.yml
- type: Plans
  url: plans/koreai-plans-pricing.yml
- type: Conformance
  url: conformance/koreai-conformance.yml
- type: DomainSecurity
  url: security/koreai-domain-security.yml
- type: Webhooks
  url: asyncapi/koreai-webhooks.yml
- type: Components
  url: components/koreai-components.yml
- type: DataModel
  url: data-model/koreai-data-model.yml
- type: Sandbox
  url: sandbox/koreai-sandbox.yml

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