Koreai Trust Center

generated: '2026-08-23'
method: searched
source: https://trust.kore.ai/
url: https://trust.kore.ai/
platform: SafeBase by Drata
access: >-
  The index of documents and the certification list are public. The underlying reports and
  policies are request-gated (NDA/approval), which is the normal SafeBase posture.
probe:
  url: https://trust.kore.ai/
  curl_status: 403
  curl_note: >-
    A plain curl with a browser User-Agent receives a Cloudflare interstitial
    ("Just a moment...", noindex/nofollow). The page renders normally in a browser. This is
    an edge bot policy, NOT a dead page — it is recorded as live.
  browser_render_status: 200
  checked: '2026-08-23'
certifications:
- SOC 2 Type 2
- PCI DSS
- ISO/IEC 27001:2022
- GDPR
- CCPA
- EU AI Act
- DESC Cloud Service Provider
document_categories:
- Information Security Overview and Policy
- Vulnerability Management Process and SLA Policy
- Data Security (encryption at rest and in transit, backups, customer data protection)
- Secure Software Development Life Cycle
- Responsible AI Framework
- AI Transparency and Explainability (bias and hallucination monitoring)
- Product security (SSO, RBAC, MFA)
- Infrastructure and network security (firewall, anti-DDoS)
- Business continuity and disaster recovery
- Incident response and management
- Security awareness and training policies
legal_and_commercial_documents:
- Certificate of Liability Insurance
- Enterprise Service Level Agreement
- Platform License Agreement
in_product_security_controls:
  note: >-
    Beyond the trust center, the platform ships customer-facing controls documented in the
    release notes and admin docs — BYOK/KMS with Azure Key Vault and AWS, a selectable
    KMS compliance level of GDPR / SOC2 / NIST enforced at configuration-write time, split
    DEK-retirement and KEK-rewrap key rotation with preflight checks, PII protection,
    guardrails, and a session-scoped encrypted secret vault that keeps tool-returned
    credentials out of the LLM context.
  sources:
  - https://docs.kore.ai/agent-platform/administration/security-observability-settings
  - https://docs.kore.ai/agent-platform/pii-protection
  - https://docs.kore.ai/agent-platform/release-notes/recent-updates
vulnerability_disclosure:
  public_policy: false
  bug_bounty: false
  note: >-
    NO public vulnerability disclosure path was found. /.well-known/security.txt returns
    404 on www.kore.ai, docs.kore.ai and agents.kore.ai and 403 on platform.kore.ai and
    bots.kore.ai; no HackerOne, Bugcrowd or Intigriti program was found; and no
    /security or /responsible-disclosure page exists (www.kore.ai/security returns 404).
    The trust center lists a "Vulnerability Management Process and SLA Policy" document,
    but that is an internal process description behind the request gate, not a route for an
    outside researcher to report a finding. Because there is no public route, this repo
    emits no Security / VulnerabilityDisclosure pointer.