Kore.ai privacy & data

When Kore.ai decides why and how personal information is used, Kore.ai is responsible for that use.

Contact details, such as your name, email address, telephone number, and profile photo.

Internet Protocol address, browser type, operating system, device type, device identifier, and device settings.

Approximate location based on your Internet Protocol address and, where a Service feature requests it and you enable it, location made available by your device settings

Billing and transaction details, including billing contacts and payment information where applicable.

Pages, features, search terms, links, and advertisements you interact with, together with dates, times, duration, and frequency of use.

Messages, files, feedback, and any other information you choose to provide.

Provide, operate, maintain, and support the Services.

Detect, investigate, and prevent fraud, misuse, security incidents, and unlawful or harmful activity.

Where allowed by law, we may use your contact details to send information about Kore.ai products, services, events, research, and other updates.

We keep personal information only for as long as reasonably necessary for the purposes described in this Notice.

Until you opt out or the information is no longer useful for the disclosed purpose.

As instructed by the customer and stated in the customer agreement, subject to legal and security requirements.

Personal information may be transferred to, stored in, or processed in a country other than the country where it was collected, including the United States and India.

When the destination is not recognized as providing adequate protection, we use approved contractual safeguards (SCC) or another transfer method allowed by the applicable law

These may include transferring to a country recognized as providing adequate protection, using approved contractual safeguards, or relying on another lawful transfer method.

ask for access to or a copy of your personal information

ask us to correct incomplete or inaccurate information

ask us to delete information

receive certain information in a portable format

restrict or object to certain uses

withdraw consent for future use when we rely on consent

opt out of marketing and, where applicable, sale, sharing, targeted advertising, or certain profiling

Kore.ai does not sell personal information for monetary payment.