niche · 0.0

Customer Experience

Score 21.0 / 100 116 providers 5 APIs Search apis.io →

Providers using this tag (116)

ActiveCampaign Adobe Campaign Adobe Experience Cloud AirKit AiSensum Altitude Software Amazon Personalize ASAPP AskSenti Assembled Assist Birdeye Chatter Research Clarabridge Cogito commandbar Concentrix Contentsquare Convergys Crescendo Cresta Cuein Dashbot Decagon Decagon Delighted Dispatch Echo AI (fka Pathlight) Echopass Empirix Enghouse Enterpret Erxes Fini Fullview General Services Administration Genesys GetVocal Goodays Gruve HappyOrNot Intella Intermedia Kata.ai Keatext Klaus Lang.ai Level AI Lifemote Logixboard
Show all 116 providers ↓
Loris Lucidya Ltd Maven AGI Narvar Netomi NewVoiceMedia Nextiva Nicereply Ogilvy parcelLab Parloa PRIMIS Qminder Qualtrics Quantum Metric QuBit Quiq Reply.ai Reputation Resultid Revie Rezo Rightpoint Sainapse SAP Commerce Cloud Satisfi Labs Send4 Tecnologia Sentisis Analytics Serve First Siena Sierra Sierra Skechers U.S.A. Slang Ai Soul Machines Sprig Spring Labs Springcoin Sprinklr Stella Connect (Medallia Agent Connect) Stonly SundaySky Supportlogic Survicate SylloTips Talkdesk Tattle Tenfold TTEC Holdings UJET Uniphore Usermind Usersnap UserTesting Ushur Vanilla Forums Viewabo VoiceOps Webhelp West Technology Group Wootric Xinhe Technology Yieldify * Zendesk Sell Zoomin Zudo

APIs with this tag (5)

Intermedia Contact Center API intermedia Skechers Plus Loyalty API skechers-usa Touchpoints API general-services-administration TTEC Holdings API teletech Ushur Platform API ushur

Score breakdown

Frequency
49.9
log-scaled weighted occurrences
Breadth
0.8
spread across providers
Quality lift
32.4
mean composite of providers using it
Cohesion
12.2
strength of nearest seed neighbor

Related tags

Contact Center 30 co-occurrences Customer-Support 20 co-occurrences Surveys 16 co-occurrences Conversational AI 25 co-occurrences Customer Service 13 co-occurrences Customer Feedback 8 co-occurrences CCaaS 7 co-occurrences Sentiment Analysis 7 co-occurrences

Where this tag comes from

Provider tag113
Api tag5