Customer Experience
Providers using this tag (127)
Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.
Exemplar 4 Complete, well-documented, and agent-ready
Strong 13 Solid coverage with minor gaps
Developing 25 Usable, with meaningful gaps to close
Thin 20 Limited public surface area
Emerging 34 Early or largely undocumented
Minimal 31 Almost no public developer surface
APIs with this tag (10)
Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →
Strong 2 Solid coverage with minor gaps
Developing 2 Usable, with meaningful gaps to close
Thin 1 Limited public surface area
Emerging 5 Early or largely undocumented
Companies reaching this through an API (5)
These companies publish an API, specification or operation carrying “Customer Experience” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.
Score breakdown
Related tags
Where this tag comes from
Cohort brief
Auto-generatedThe 119 providers in the APIs.io catalog tagged Customer Experience, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.
| Facet | This cohort | Catalog | Difference | Scored |
|---|---|---|---|---|
| Access Clarity | 37.3 | 26.5 | +10.8 | 119 |
| Operational Transparency | 21.6 | 14 | +7.6 | 119 |
| Contract Quality | 26.4 | 19.8 | +6.6 | 119 |
| Developer Ergonomics | 29.8 | 23.4 | +6.4 | 119 |
| Discoverability | 65.3 | 61.2 | +4.1 | 119 |
| Contract Governance | 10.2 | 6.4 | +3.8 | 119 |
A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.
| Artifact | This cohort | Catalog | Difference |
|---|---|---|---|
| MCP server (any) | 18% | 10% | +8 |
| MCP server (first-party) | 22% | 13% | +9 |
| Agent Skills | 0% | 0% | 0 |
| OAuth scopes | 18% | 11% | +7 |
| Security | 100% | 97% | +3 |
| Arazzo workflows | 6% | 2% | +4 |
| Governance rules | 13% | 14% | -1 |
mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.
- 1 Birdeye 75
- 2 Adobe Campaign 74.9
- 3 ActiveCampaign 74.6
- 4 Lucidya Ltd 66.6
- 5 AskNicely 66.1
- 6 Adobe Experience Cloud 66
- 7 parcelLab 64.8
- 8 Erxes 62.7
- 9 Syllable 61.9
- 10 Reputation 61.8
- 1 Birdeye 63.3
- 2 Genesys 58.7
- 3 Usersnap 55.2
- 4 Sprig 55.2
- 5 UserTesting 53
- 6 AskNicely 52.7
- 7 ActiveCampaign 52.2
- 8 Authenticx 44.1
- 9 Adobe Experience Cloud 41
- 10 Kore.ai 38.3
Work with this as data
Every tag here is available over the APIs.io API and to AI agents over MCP.