Dashbot

Dashbot is a conversational-data analytics platform (now operating as Dimension Labs) that ingests chatbot, voice-assistant, live-chat, call, survey and other unstructured customer conversations and enriches them into structured "dimensions" for causal intelligence and reporting. Data is sent in through a Universal REST tracker and dozens of one-click integrations (Twilio, Slack, Intercom, Zendesk, Salesforce, Amazon Lex/Connect, Google Dialogflow, Genesys, Cognigy, Kore.ai, Rasa, and more), then explored through dashboards, data explorer, flows and an analytics Agent. A REST Export API (api.dimensionlabs.io) and first-party JavaScript, Python and Ruby SDKs let teams pull enriched data back out programmatically. Dashbot was surfaced as a portfolio company of bessemer-venture-partners; the company rebranded to Dimension Labs while the API and SDKs retain the Dashbot name (api.dashbot.io still responds).

Dashbot publishes 1 API on the APIs.io network: Export API. Tagged areas include Company, Ai Ml, Conversational Analytics, Chatbots, and Voice Assistants.

Dashbot’s developer surface includes documentation, API reference, getting-started guide, authentication, engineering blog, pricing, signup flow, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub

48.1/100 developing ▬ flat Agent 29/100 agent ready saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessFreemiumSelf serve⚡ Free to try

2 APIs 1 MCP Servers

Company Ai Ml Conversational Analytics Chatbots Voice Assistants Customer Experience Data Enrichment Analytics Contact Center

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 48.1/100 · developing

Contract Quality 10.0 / 25

Developer Ergonomics 11.1 / 20

Access Clarity 16.8 / 20

Operational Transparency 0.3 / 13

Contract Governance 2.2 / 12

Discoverability 7.6 / 10

Agent readiness — 29/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 4 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics does not apply to this provider. The published contracts declare no write operations, and a read-only API cannot create-or-update. The facet is excluded from this provider's denominator entirely — not scored zero. A reference or data API is not deficient for being unable to upsert.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/dashbot: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 3

Individual APIs this provider publishes, each with its own machine-readable definition.

Dashbot Export API

Read API for enriched conversational data. GET /export returns a zipFile handle for all dimension data across a set of bot IDs over a date range, optionally filtered to named pr...

Dashbot Universal Tracker API

Write/ingest API for unstructured customer conversations. POST one message object per call to /track (realtime, timestamp within 24 hours) or /trackhistorical (older data), with...

Dimension Labs Documentation MCP

Model Context Protocol endpoint served from the Dimension Labs documentation host. Answers JSON-RPC 2.0; tools/list is authorization-gated for anonymous clients, so the tool set...

Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Export API

OPEN COLLECTION

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Dashbot MCP Server

Dimension Labs serves a Model Context Protocol endpoint from its own documentation host, https://docs.dimensionlabs.io/mcp. It is the MCP server that ships with their ReadMe doc...

MCP SERVER

Pricing Plans 1

Published pricing tiers and plan structures.

Dashbot Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Dashbot Rate Limits

0 limits

RATE LIMITS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dashbot Authentication

apiKey · 2 schemes

SECURITY

Dashbot Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

AgentSkill

AgentSkill

MCPServer

MCPServer

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

ErrorCatalog

Conventions

DataModel

Lifecycle

Conformance

Build 4

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

ToolCrosswalk

ToolCrosswalk

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Compliance

Compliance

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: dashbot
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/dashbot.png
name: Dashbot
description: Dashbot is a conversational-data analytics platform (now operating as Dimension Labs) that ingests chatbot, voice-assistant,
  live-chat, call, survey and other unstructured customer conversations and enriches them into structured "dimensions" for
  causal intelligence and reporting. Data is sent in through a Universal REST tracker and dozens of one-click integrations
  (Twilio, Slack, Intercom, Zendesk, Salesforce, Amazon Lex/Connect, Google Dialogflow, Genesys, Cognigy, Kore.ai, Rasa, and
  more), then explored through dashboards, data explorer, flows and an analytics Agent. A REST Export API (api.dimensionlabs.io)
  and first-party JavaScript, Python and Ruby SDKs let teams pull enriched data back out programmatically. Dashbot was surfaced
  as a portfolio company of bessemer-venture-partners; the company rebranded to Dimension Labs while the API and SDKs retain
  the Dashbot name (api.dashbot.io still responds).
url: https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-14'
tags:
- Company
- Ai Ml
- Conversational Analytics
- Chatbots
- Voice Assistants
- Customer Experience
- Data Enrichment
- Analytics
- Contact Center
apis:
- aid: dashbot:dashbot-export-api
  name: Dashbot Export API
  description: Read API for enriched conversational data. GET /export returns a zipFile handle for all dimension data across
    a set of bot IDs over a date range, optionally filtered to named prompts; GET /index is the entry point that lists the
    endpoints available to the key. Authenticated with an API key in the Authorization header. 2 operations.
  humanURL: https://docs.dimensionlabs.io/reference/using-the-integration-guides
  baseURL: https://api.dimensionlabs.io
  tags:
  - Export
  properties:
  - type: OpenAPI
    url: openapi/dashbot-export-api-openapi.yml
  - type: Overlay
    url: overlays/dashbot-export-api-overlay.yaml
  - type: Authentication
    url: authentication/dashbot-authentication.yml
  - type: ErrorCatalog
    url: errors/dashbot-problem-types.yml
  - type: DataModel
    url: data-model/dashbot-data-model.yml
  - type: Conventions
    url: conventions/dashbot-conventions.yml
  - type: RateLimits
    url: rate-limits/dashbot-rate-limits.yml
- aid: dashbot:dashbot-universal-tracker-api
  name: Dashbot Universal Tracker API
  description: Write/ingest API for unstructured customer conversations. POST one message object per call to /track (realtime,
    timestamp within 24 hours) or /trackhistorical (older data), with platform, version, direction and the integration source's
    apiKey supplied as query parameters. The message format — text, userId, incoming, conversationId, sessionId and dimensionlabs_timestamp
    plus optional intent/metadata — is documented in prose; Dimension Labs publishes NO machine-readable spec for this surface.
  humanURL: https://docs.dimensionlabs.io/reference/rest-api
  baseURL: https://tracker.dimensionlabs.io
  tags:
  - Ingest
  - Tracking
  properties:
  - type: Documentation
    url: https://docs.dimensionlabs.io/reference/rest-api
  - type: Authentication
    url: authentication/dashbot-authentication.yml
  - type: Conventions
    url: conventions/dashbot-conventions.yml
  - type: DataModel
    url: data-model/dashbot-data-model.yml
  - type: ErrorCatalog
    url: errors/dashbot-problem-types.yml
  - type: RateLimits
    url: rate-limits/dashbot-rate-limits.yml
  x-no-spec: 'No OpenAPI, AsyncAPI, GraphQL SDL or Postman collection is published for the tracker. Probed 2026-08-14: /openapi.json,
    /openapi.yaml, /swagger.json, /api-docs and /docs all 404 on tracker.dimensionlabs.io.'
- aid: dashbot:dashbot-mcp
  name: Dimension Labs Documentation MCP
  description: Model Context Protocol endpoint served from the Dimension Labs documentation host. Answers JSON-RPC 2.0; tools/list
    is authorization-gated for anonymous clients, so the tool set is not publicly enumerable.
  humanURL: https://docs.dimensionlabs.io/docs/dimension-product-guide
  baseURL: https://docs.dimensionlabs.io/mcp
  tags:
  - MCP
  - Documentation
  properties:
  - type: MCPServer
    url: mcp/dashbot-mcp.yml
  - type: ToolCrosswalk
    url: mcp/dashbot-tool-crosswalk.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.dimensionlabs.io/
- type: DeveloperPortal
  url: https://docs.dimensionlabs.io/docs/dimension-product-guide
- type: Documentation
  url: https://docs.dimensionlabs.io/docs/dimension-product-guide
- type: APIReference
  url: https://docs.dimensionlabs.io/reference/using-the-integration-guides
- type: GettingStarted
  url: https://docs.dimensionlabs.io/reference/generating-dashbot-api-key
- type: Authentication
  url: authentication/dashbot-authentication.yml
- type: LLMsTxt
  url: llms/dashbot-llms.txt
- type: Packages
  url: packages/dashbot-packages.yml
- type: SDKs
  url: packages/dashbot-packages.yml
- type: ErrorCatalog
  url: errors/dashbot-problem-types.yml
- type: AgentSkill
  url: skills/_index.yml
- type: DomainSecurity
  url: security/dashbot-domain-security.yml
- type: MCPServer
  url: mcp/dashbot-mcp.yml
- type: ToolCrosswalk
  url: mcp/dashbot-tool-crosswalk.yml
- type: Conventions
  url: conventions/dashbot-conventions.yml
- type: DataModel
  url: data-model/dashbot-data-model.yml
- type: Lifecycle
  url: lifecycle/dashbot-lifecycle.yml
- type: Conformance
  url: conformance/dashbot-conformance.yml
- type: Compliance
  url: https://www.dimensionlabs.io/pricing
- type: Plans
  url: plans/dashbot-plans-pricing.yml
- type: RateLimits
  url: rate-limits/dashbot-rate-limits.yml
- type: Overlay
  url: overlays/dashbot-export-api-overlay.yaml
- type: GitHubOrganization
  url: https://github.com/actionably
- type: Blog
  url: https://www.dimensionlabs.io/blog
- type: Pricing
  url: https://www.dimensionlabs.io/pricing
- type: TermsOfService
  url: https://www.dimensionlabs.io/terms-of-service-policy
- type: PrivacyPolicy
  url: https://www.dimensionlabs.io/privacy-policy-policy
- type: SignUp
  url: https://tally.so/r/pb5Zjb
- type: Login
  url: https://next.dimensionlabs.io/
- type: Support
  url: https://docs.dimensionlabs.io/docs/troubleshoting
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 13
  pass: local-v1

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

Call it yourself

curl for this page

This provider

curl "https://apis.io/api/v1/providers/dashbot"

All providers

curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/dashbot/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/dashbot/evidence"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.