Dashbot

aid: dashbot
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/dashbot.png
name: Dashbot
description: Dashbot is a conversational-data analytics platform (now operating as Dimension Labs) that ingests chatbot, voice-assistant,
  live-chat, call, survey and other unstructured customer conversations and enriches them into structured "dimensions" for
  causal intelligence and reporting. Data is sent in through a Universal REST tracker and dozens of one-click integrations
  (Twilio, Slack, Intercom, Zendesk, Salesforce, Amazon Lex/Connect, Google Dialogflow, Genesys, Cognigy, Kore.ai, Rasa, and
  more), then explored through dashboards, data explorer, flows and an analytics Agent. A REST Export API (api.dimensionlabs.io)
  and first-party JavaScript, Python and Ruby SDKs let teams pull enriched data back out programmatically. Dashbot was surfaced
  as a portfolio company of bessemer-venture-partners; the company rebranded to Dimension Labs while the API and SDKs retain
  the Dashbot name (api.dashbot.io still responds).
url: https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- bessemer-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-08-14'
tags:
- Company
- Ai Ml
- Conversational Analytics
- Chatbots
- Voice Assistants
- Customer Experience
- Data Enrichment
- Analytics
- Contact Center
apis:
- aid: dashbot:dashbot-export-api
  name: Dashbot Export API
  description: Read API for enriched conversational data. GET /export returns a zipFile handle for all dimension data across
    a set of bot IDs over a date range, optionally filtered to named prompts; GET /index is the entry point that lists the
    endpoints available to the key. Authenticated with an API key in the Authorization header. 2 operations.
  humanURL: https://docs.dimensionlabs.io/reference/using-the-integration-guides
  baseURL: https://api.dimensionlabs.io
  tags:
  - Export
  properties:
  - type: OpenAPI
    url: openapi/dashbot-export-api-openapi.yml
  - type: Overlay
    url: overlays/dashbot-export-api-overlay.yaml
  - type: Authentication
    url: authentication/dashbot-authentication.yml
  - type: ErrorCatalog
    url: errors/dashbot-problem-types.yml
  - type: DataModel
    url: data-model/dashbot-data-model.yml
  - type: Conventions
    url: conventions/dashbot-conventions.yml
  - type: RateLimits
    url: rate-limits/dashbot-rate-limits.yml
- aid: dashbot:dashbot-universal-tracker-api
  name: Dashbot Universal Tracker API
  description: Write/ingest API for unstructured customer conversations. POST one message object per call to /track (realtime,
    timestamp within 24 hours) or /trackhistorical (older data), with platform, version, direction and the integration source's
    apiKey supplied as query parameters. The message format — text, userId, incoming, conversationId, sessionId and dimensionlabs_timestamp
    plus optional intent/metadata — is documented in prose; Dimension Labs publishes NO machine-readable spec for this surface.
  humanURL: https://docs.dimensionlabs.io/reference/rest-api
  baseURL: https://tracker.dimensionlabs.io
  tags:
  - Ingest
  - Tracking
  properties:
  - type: Documentation
    url: https://docs.dimensionlabs.io/reference/rest-api
  - type: Authentication
    url: authentication/dashbot-authentication.yml
  - type: Conventions
    url: conventions/dashbot-conventions.yml
  - type: DataModel
    url: data-model/dashbot-data-model.yml
  - type: ErrorCatalog
    url: errors/dashbot-problem-types.yml
  - type: RateLimits
    url: rate-limits/dashbot-rate-limits.yml
  x-no-spec: 'No OpenAPI, AsyncAPI, GraphQL SDL or Postman collection is published for the tracker. Probed 2026-08-14: /openapi.json,
    /openapi.yaml, /swagger.json, /api-docs and /docs all 404 on tracker.dimensionlabs.io.'
- aid: dashbot:dashbot-mcp
  name: Dimension Labs Documentation MCP
  description: Model Context Protocol endpoint served from the Dimension Labs documentation host. Answers JSON-RPC 2.0; tools/list
    is authorization-gated for anonymous clients, so the tool set is not publicly enumerable.
  humanURL: https://docs.dimensionlabs.io/docs/dimension-product-guide
  baseURL: https://docs.dimensionlabs.io/mcp
  tags:
  - MCP
  - Documentation
  properties:
  - type: MCPServer
    url: mcp/dashbot-mcp.yml
  - type: ToolCrosswalk
    url: mcp/dashbot-tool-crosswalk.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.dimensionlabs.io/
- type: DeveloperPortal
  url: https://docs.dimensionlabs.io/docs/dimension-product-guide
- type: Documentation
  url: https://docs.dimensionlabs.io/docs/dimension-product-guide
- type: APIReference
  url: https://docs.dimensionlabs.io/reference/using-the-integration-guides
- type: GettingStarted
  url: https://docs.dimensionlabs.io/reference/generating-dashbot-api-key
- type: Authentication
  url: authentication/dashbot-authentication.yml
- type: LLMsTxt
  url: llms/dashbot-llms.txt
- type: Packages
  url: packages/dashbot-packages.yml
- type: SDKs
  url: packages/dashbot-packages.yml
- type: ErrorCatalog
  url: errors/dashbot-problem-types.yml
- type: AgentSkill
  url: skills/_index.yml
- type: DomainSecurity
  url: security/dashbot-domain-security.yml
- type: MCPServer
  url: mcp/dashbot-mcp.yml
- type: ToolCrosswalk
  url: mcp/dashbot-tool-crosswalk.yml
- type: Conventions
  url: conventions/dashbot-conventions.yml
- type: DataModel
  url: data-model/dashbot-data-model.yml
- type: Lifecycle
  url: lifecycle/dashbot-lifecycle.yml
- type: Conformance
  url: conformance/dashbot-conformance.yml
- type: Compliance
  url: https://www.dimensionlabs.io/pricing
- type: Plans
  url: plans/dashbot-plans-pricing.yml
- type: RateLimits
  url: rate-limits/dashbot-rate-limits.yml
- type: Overlay
  url: overlays/dashbot-export-api-overlay.yaml
- type: GitHubOrganization
  url: https://github.com/actionably
- type: Blog
  url: https://www.dimensionlabs.io/blog
- type: Pricing
  url: https://www.dimensionlabs.io/pricing
- type: TermsOfService
  url: https://www.dimensionlabs.io/terms-of-service-policy
- type: PrivacyPolicy
  url: https://www.dimensionlabs.io/privacy-policy-policy
- type: SignUp
  url: https://tally.so/r/pb5Zjb
- type: Login
  url: https://next.dimensionlabs.io/
- type: Support
  url: https://docs.dimensionlabs.io/docs/troubleshoting
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 13
  pass: local-v1