Dashbot Universal Tracker API
Write/ingest API for unstructured customer conversations. POST one message object per call to /track (realtime, timestamp within 24 hours) or /trackhistorical (older data), with platform, version, direction and the integration source's apiKey supplied as query parameters. The message format — text, userId, incoming, conversationId, sessionId and dimensionlabs_timestamp plus optional intent/metadata — is documented in prose; Dimension Labs publishes NO machine-readable spec for this surface.
Documentation
Documentation
https://docs.dimensionlabs.io/reference/rest-api
Authentication
https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/authentication/dashbot-authentication.yml
RateLimits
https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/rate-limits/dashbot-rate-limits.yml
Other Resources
Conventions
https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/conventions/dashbot-conventions.yml
DataModel
https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/data-model/dashbot-data-model.yml
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/dashbot/refs/heads/main/errors/dashbot-problem-types.yml