Intermedia website screenshot

Intermedia

Intermedia is a cloud communications company serving over 145,000 businesses with an AI-powered platform spanning voice, video conferencing, chat, SMS, contact center, business email, productivity, file sharing, security, and archiving. The Intermedia Extend API platform exposes Voice, Meeting, Analytics, Address Book, and Contact Center APIs for embedding communications into CRMs, ERPs, ticketing systems, and custom business applications.

Intermedia publishes 5 APIs on the APIs.io network. Tagged areas include Cloud, Communications, Contact Center, Video Conferencing, and Voice.

Intermedia’s developer surface includes documentation, developer portal, support, engineering blog, and 4 more developer resources.

🌐 Visit website 📡 Source on GitHub
21.6/100 emerging ▬ flat Agent 3/100 human only Full breakdown ↓
scored 2026-07-28 · rubric v0.6
AccessFreemium
5 APIs
CloudCommunicationsContact CenterVideo ConferencingVoice

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6
Composite quality — 21.6/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 4.8 / 20
Commercial Clarity 7.9 / 20
Operational Transparency 4.8 / 13
Governance 0.0 / 12
Discoverability 6.5 / 10
Agent readiness — 3/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 10
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/intermedia: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Intermedia Voice API

The Intermedia Voice API enables developers to embed voice calling capabilities into CRMs, ERPs, ticketing systems, and other business applications.

Intermedia Meeting API

The Intermedia Meeting API enables integration of video conferencing capabilities, including starting and managing meetings from calendar platforms and business applications.

Intermedia Analytics API

The Intermedia Analytics API provides communication insights and calling data that can be consolidated into reporting and business intelligence tools.

Intermedia Address Book API

The Intermedia Address Book API aggregates user contacts from multiple sources into a unified directory accessible across Intermedia applications.

Intermedia Contact Center API

The Intermedia Contact Center API delivers customer experience features including screen pops, dashboards, and omni-channel outreach campaigns for contact center integrations.

Pricing Plans 1

Published pricing tiers and plan structures.

Intermedia Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Intermedia Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Intermedia Finops

FINOPS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Intermedia Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal
Portal

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support
Support

Company 3

The organization behind the API

LinkedIn
LinkedIn
 Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: intermedia
name: Intermedia
description: Intermedia is a cloud communications company serving over 145,000 businesses with an AI-powered platform spanning
  voice, video conferencing, chat, SMS, contact center, business email, productivity, file sharing, security, and archiving.
  The Intermedia Extend API platform exposes Voice, Meeting, Analytics, Address Book, and Contact Center APIs for embedding
  communications into CRMs, ERPs, ticketing systems, and custom business applications.
type: Index
accessModel:
  pricing: freemium
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Freemium
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/intermedia.png
tags:
- Cloud
- Communications
- Contact Center
- Video Conferencing
- Voice
url: https://raw.githubusercontent.com/api-evangelist/intermedia/refs/heads/main/apis.yml
created: '2024-11-13'
modified: '2026-04-28'
specificationVersion: '0.19'
apis:
- aid: intermedia:voice-api
  name: Intermedia Voice API
  description: The Intermedia Voice API enables developers to embed voice calling capabilities into CRMs, ERPs, ticketing
    systems, and other business applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Communications
  - Voice
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:meeting-api
  name: Intermedia Meeting API
  description: The Intermedia Meeting API enables integration of video conferencing capabilities, including starting and managing
    meetings from calendar platforms and business applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Meetings
  - Video Conferencing
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:analytics-api
  name: Intermedia Analytics API
  description: The Intermedia Analytics API provides communication insights and calling data that can be consolidated into
    reporting and business intelligence tools.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Analytics
  - Reporting
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:address-book-api
  name: Intermedia Address Book API
  description: The Intermedia Address Book API aggregates user contacts from multiple sources into a unified directory accessible
    across Intermedia applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Contacts
  - Directory
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:contact-center-api
  name: Intermedia Contact Center API
  description: The Intermedia Contact Center API delivers customer experience features including screen pops, dashboards,
    and omni-channel outreach campaigns for contact center integrations.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Contact Center
  - Customer Experience
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
common:
- type: DomainSecurity
  url: security/intermedia-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/intermedia-net
- type: LinkedIn
  url: https://www.linkedin.com/company/intermedia
- type: Website
  url: https://www.intermedia.com/
- type: Documentation
  url: https://www.intermedia.com/integrations/apis
- type: Portal
  url: https://developer.intermedia.net/
- type: Support
  url: https://www.intermedia.com/support/
- type: Integrations
  url: https://www.intermedia.com/integrations
- url: https://blog.intermedia.com/feed/
  type: Blog
integrations:
- name: APIs
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com