Intermedia

Intermedia is a cloud communications company serving over 145,000 businesses with an AI-powered platform spanning voice, video conferencing, chat, SMS, contact center, business email, productivity, file sharing, security, and archiving. The Intermedia Extend API platform exposes Voice, Meeting, Analytics, Address Book, and Contact Center APIs for embedding communications into CRMs, ERPs, ticketing systems, and custom business applications.

Intermedia is listed with 5 APIs on the APIs.io network. Tagged areas include Cloud, Communications, Contact Center, Video Conferencing, and Voice.

Intermedia’s developer surface includes documentation, developer portal, support, engineering blog, and 7 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

13.1/100 emerging ▬ flat Agent 1/100 human only Front door AI 6/6 dominant Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

AccessFreemium

5 APIs

Cloud Communications Contact Center Video Conferencing Voice

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 13.1/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 4.5 / 17

Access Clarity 1.3 / 17

Operational Transparency 1.2 / 11

Contract Governance 0.0 / 10

Discoverability 5.3 / 9

Regulatory Posture 0.9 / 15

Agent readiness — 1/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/intermedia: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	17.2 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Intermedia Voice API

The Intermedia Voice API enables developers to embed voice calling capabilities into CRMs, ERPs, ticketing systems, and other business applications.

Intermedia Meeting API

The Intermedia Meeting API enables integration of video conferencing capabilities, including starting and managing meetings from calendar platforms and business applications.

Intermedia Analytics API

The Intermedia Analytics API provides communication insights and calling data that can be consolidated into reporting and business intelligence tools.

Intermedia Address Book API

The Intermedia Address Book API aggregates user contacts from multiple sources into a unified directory accessible across Intermedia applications.

Intermedia Contact Center API

The Intermedia Contact Center API delivers customer experience features including screen pops, dashboards, and omni-channel outreach campaigns for contact center integrations.

Pricing Plans 1

Published pricing tiers and plan structures.

Intermedia Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Intermedia Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Intermedia Finops

FINOPS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Intermedia Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal

Portal

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: intermedia
name: Intermedia
description: Intermedia is a cloud communications company serving over 145,000 businesses with an AI-powered platform spanning
  voice, video conferencing, chat, SMS, contact center, business email, productivity, file sharing, security, and archiving.
  The Intermedia Extend API platform exposes Voice, Meeting, Analytics, Address Book, and Contact Center APIs for embedding
  communications into CRMs, ERPs, ticketing systems, and custom business applications.
type: Index
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Freemium
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/intermedia.png
tags:
- Cloud
- Communications
- Contact Center
- Video Conferencing
- Voice
url: https://raw.githubusercontent.com/api-evangelist/intermedia/refs/heads/main/apis.yml
created: '2024-11-13'
modified: '2026-04-28'
specificationVersion: '0.23'
apis:
- aid: intermedia:voice-api
  name: Intermedia Voice API
  description: The Intermedia Voice API enables developers to embed voice calling capabilities into CRMs, ERPs, ticketing
    systems, and other business applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Communications
  - Voice
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:meeting-api
  name: Intermedia Meeting API
  description: The Intermedia Meeting API enables integration of video conferencing capabilities, including starting and managing
    meetings from calendar platforms and business applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Meetings
  - Video Conferencing
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:analytics-api
  name: Intermedia Analytics API
  description: The Intermedia Analytics API provides communication insights and calling data that can be consolidated into
    reporting and business intelligence tools.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Analytics
  - Reporting
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:address-book-api
  name: Intermedia Address Book API
  description: The Intermedia Address Book API aggregates user contacts from multiple sources into a unified directory accessible
    across Intermedia applications.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Contacts
  - Directory
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
- aid: intermedia:contact-center-api
  name: Intermedia Contact Center API
  description: The Intermedia Contact Center API delivers customer experience features including screen pops, dashboards,
    and omni-channel outreach campaigns for contact center integrations.
  humanURL: https://www.intermedia.com/integrations/apis
  tags:
  - Contact Center
  - Customer Experience
  properties:
  - type: Documentation
    url: https://www.intermedia.com/integrations/apis
  - type: Portal
    url: https://developer.intermedia.net/
common:
- type: Plans
  url: plans/intermedia-plans-pricing.yml
- type: RateLimits
  url: rate-limits/intermedia-rate-limits.yml
- type: FinOps
  url: finops/intermedia-finops.yml
- type: DomainSecurity
  url: security/intermedia-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/intermedia-net
- type: LinkedIn
  url: https://www.linkedin.com/company/intermedia
- type: Website
  url: https://www.intermedia.com/
- type: Documentation
  url: https://www.intermedia.com/integrations/apis
- type: Portal
  url: https://developer.intermedia.net/
- type: Support
  url: https://www.intermedia.com/support/
- type: Integrations
  url: https://www.intermedia.com/integrations
- url: https://blog.intermedia.com/feed/
  type: Blog
integrations:
- name: APIs
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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