Echopass

Echopass Corporation was a cloud-based (on-demand / hosted) contact center technology company, headquartered in the San Francisco Bay Area (San Ramon / Pleasanton, California) and backed by Canaan Partners among other venture investors. Its platform delivered multichannel, carrier-grade contact center and customer-interaction capabilities as a hosted service to enterprises. Echopass was acquired by Genesys in 2013 and folded into the Genesys customer-experience portfolio; it no longer operates as an independent company and publishes no live developer, API, or documentation surface. This profile is retained in the API Evangelist network for lineage and portfolio-graph purposes rather than as an active API provider.

Echopass is profiled on the APIs.io network. Tagged areas include Company, Contact Center, Cloud Contact Center, Customer Experience, and Customer Engagement.

🌐 Visit website 📡 Source on GitHub
0.6/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0
0 APIs
CompanyContact CenterCloud Contact CenterCustomer ExperienceCustomer EngagementTelecommunicationsAcquiredGenesys

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0
Composite quality — 0.6/100 · minimal
Contract Quality 0.0 / 21
Developer Ergonomics 0.0 / 17
Access Clarity 0.0 / 17
Operational Transparency 0.0 / 11
Contract Governance 0.0 / 10
Discoverability 4.3 / 9
Regulatory Posture 0.0 / 15
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/echopass: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Source (apis.yml)

apis.yml Raw ↑ 
aid: echopass
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/echopass.png
name: Echopass
description: Echopass Corporation was a cloud-based (on-demand / hosted) contact center technology company, headquartered
  in the San Francisco Bay Area (San Ramon / Pleasanton, California) and backed by Canaan Partners among other venture investors.
  Its platform delivered multichannel, carrier-grade contact center and customer-interaction capabilities as a hosted service
  to enterprises. Echopass was acquired by Genesys in 2013 and folded into the Genesys customer-experience portfolio; it no
  longer operates as an independent company and publishes no live developer, API, or documentation surface. This profile is
  retained in the API Evangelist network for lineage and portfolio-graph purposes rather than as an active API provider.
url: https://raw.githubusercontent.com/api-evangelist/echopass/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- canaan-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: genesys
x-acquired-year: 2013
x-live-surface: none
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Contact Center
- Cloud Contact Center
- Customer Experience
- Customer Engagement
- Telecommunications
- Acquired
- Genesys
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence