Echopass

Echopass Corporation was a cloud-based (on-demand / hosted) contact center technology company, headquartered in the San Francisco Bay Area (San Ramon / Pleasanton, California) and backed by Canaan Partners among other venture investors. Its platform delivered multichannel, carrier-grade contact center and customer-interaction capabilities as a hosted service to enterprises. Echopass was acquired by Genesys in 2013 and folded into the Genesys customer-experience portfolio; it no longer operates as an independent company and publishes no live developer, API, or documentation surface. This profile is retained in the API Evangelist network for lineage and portfolio-graph purposes rather than as an active API provider.

Echopass is profiled on the APIs.io network. Tagged areas include Company, Contact Center, Cloud Contact Center, Customer Experience, and Customer Engagement.

🌐 Visit website 📡 Source on GitHub

6.8/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyContact CenterCloud Contact CenterCustomer ExperienceCustomer EngagementTelecommunicationsAcquiredGenesys

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 6.8/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Commercial Clarity 0.0 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

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Source (apis.yml)

aid: echopass
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/echopass.png
name: Echopass
description: Echopass Corporation was a cloud-based (on-demand / hosted) contact center technology company, headquartered
  in the San Francisco Bay Area (San Ramon / Pleasanton, California) and backed by Canaan Partners among other venture investors.
  Its platform delivered multichannel, carrier-grade contact center and customer-interaction capabilities as a hosted service
  to enterprises. Echopass was acquired by Genesys in 2013 and folded into the Genesys customer-experience portfolio; it no
  longer operates as an independent company and publishes no live developer, API, or documentation surface. This profile is
  retained in the API Evangelist network for lineage and portfolio-graph purposes rather than as an active API provider.
url: https://raw.githubusercontent.com/api-evangelist/echopass/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- canaan-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: genesys
x-acquired-year: 2013
x-live-surface: none
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Contact Center
- Cloud Contact Center
- Customer Experience
- Customer Engagement
- Telecommunications
- Acquired
- Genesys
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence