Dixa

aid: dixa
name: Dixa
description: Dixa is a conversational customer service platform with a REST API for managing conversations, queues, agents,
  routing, knowledge base articles, and customer satisfaction data. The API enables developers to build automated workflows,
  integrate external data into routing logic, export conversations and activity logs, manage users and teams, and access omnichannel
  messaging across phone, email, chat, and social channels.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/dixa/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
tags:
- Customer Service
- Conversational
- Omnichannel
- CX
- Help Desk
- Chat
- Knowledge Base
apis:
- aid: dixa:dixa-api
  name: Dixa API
  description: The primary Dixa REST API for managing conversations, users, queues, tags, flows, endpoints, and anonymization
    requests. Supports bearer token and API key authentication with 10 requests/second rate limiting per token.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://docs.dixa.io/
  baseURL: https://dev.dixa.io/v1
  tags:
  - Conversations
  - Agents
  - Queues
  - Routing
  - Knowledge Base
  - Webhooks
  properties:
  - type: Documentation
    url: https://docs.dixa.io/
  - type: OpenAPI
    url: https://docs.dixa.io/openapi/dixa-api/beta/overview/
  - type: RateLimits
    url: https://docs.dixa.io/docs/api-standards-rules
  contact:
  - FN: Dixa Support
    url: https://support.dixa.help/
common:
- type: Website
  url: https://www.dixa.com
- type: Documentation
  url: https://docs.dixa.io/
- type: GitHubOrg
  url: https://github.com/dixa
- type: LinkedIn
  url: https://www.linkedin.com/company/dixa
- type: Blog
  url: https://www.dixa.com/blog
- type: Pricing
  url: https://www.dixa.com/pricing
- type: StatusPage
  url: https://status.dixa.io
- type: X
  url: https://twitter.com/dixaapp
- type: ChangeLog
  url: https://releases.dixa.help/en
- type: Plans
  url: plans/dixa-plans-pricing.yml
- type: RateLimits
  url: rate-limits/dixa-rate-limits.yml
- type: FinOps
  url: finops/dixa-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com