Omnichannel
Providers using this tag (50)
42 Technologies
Aktana (PharmaForceIQ)
Altitude Software
Amazon Connect
Bird
Bird
Branding Brand
Brickwork
CarMax
Chatwoot
Cognigy
Crescendo Lab
Dixa
Dotdigital
EcomExperts
FirstCry
Five9
Front
Getnet
HiPay
imbee
Infobip
Insider
KWI
Lenskart
Lightspeed Commerce
Lucidya Ltd
Microsoft Dynamics 365
Newstore
Onera (acquired by Lyniate in 2021)
Oracle Retail
Quantum
Respond.io
Resulticks
Salesforce
Salesforce Service Cloud APIs
SAP Commerce Cloud
SAP Commerce Cloud
SAP Emarsys
Sendbird
ServiceNow
SleekFlow
Sobot
Square
Trengo
Verifone
Vinculum
Voxco
Whelp
Zendesk
APIs with this tag (12)
CarMax Vehicle Search Server-Driven UI API carmax
Dotdigital CPaaS API dotdigital
Dynamics 365 Commerce API microsoft-dynamics-365
Getnet Cloud-to-Cloud getnet
Salesforce Interaction Service API salesforce
Sendbird Business Messaging API sendbird
Service Cloud Omni-Channel API service-cloud
ServiceNow Interaction Management API servicenow
Square Channels API square
Zendesk Omnichannel API zendesk
Zendesk Omnichannel Engagements API zendesk
Zendesk Unified Agent Statuses API zendesk
Score breakdown
Frequency
41.2
log-scaled weighted occurrences
Breadth
0.4
spread across providers
Quality lift
44.9
mean composite of providers using it
Cohesion
0.0
strength of nearest seed neighbor
Related tags
WhatsApp 10 co-occurrences
Customer Engagement 11 co-occurrences
Customer Data Platform 5 co-occurrences
Chatbots 8 co-occurrences
Conversations 8 co-occurrences
Contact Center 7 co-occurrences
Contacts 14 co-occurrences
Customer Service 5 co-occurrences
Where this tag comes from
Provider tag41
Api tag12