Lucidya Ltd

Lucidya is an AI-native customer experience management (CXM) platform for social listening, unified customer data, omnichannel engagement, surveys, and AI-powered text analysis, with deep Arabic-language and MENA-market capabilities. Its public developer platform (docs.lucidya.com) exposes a suite of RESTful APIs across six products — Social Listening, AI, CDP, OmniChannel, OmniServe Analytics, and Webhooks — for programmatic access to social data, customer profiles, analytics, AI text/audio models, and real-time event notifications. Lucidya is a 500 Global portfolio company headquartered in Saudi Arabia and is certified for SOC 2 Type 2 and ISO 27001.

Lucidya Ltd publishes 6 APIs on the APIs.io network. Tagged areas include Company, Customer Experience, Social Listening, Customer Data Platform, and Analytics.

The Lucidya Ltd catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Lucidya Ltd’s developer surface includes documentation, API reference, getting-started guide, authentication, support, engineering blog, changelog, and 20 more developer resources.

🌐 Visit website 📡 Source on GitHub

45.4/100 developing ▬ flat Agent 15/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5

AccessSelf serve

6 APIs

CompanyCustomer ExperienceSocial ListeningCustomer Data PlatformAnalyticsArtificial IntelligenceOmnichannelArabic NLPMENA

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 45.4/100 · developing

Contract Quality 5.7 / 25

Developer Ergonomics 10.4 / 20

Commercial Clarity 12.1 / 20

Operational Transparency 7.2 / 13

Governance 0.0 / 12

Discoverability 10.0 / 10

Agent readiness — 15/100 · agent aware

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/lucidya-ltd: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 6

Individual APIs this provider publishes, each with its own machine-readable definition.

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Conventions

Webhooks

Lifecycle

Conformance

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 6

Authentication, authorization, and security posture

Authentication

Authentication

Security

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Compliance

Compliance

DomainSecurity

DomainSecurity

Operate 4

Status, limits, changes, and where to get help

Support

HelpCenter

ChangeLog

StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: lucidya-ltd
name: Lucidya Ltd
description: Lucidya is an AI-native customer experience management (CXM) platform for social listening, unified customer
  data, omnichannel engagement, surveys, and AI-powered text analysis, with deep Arabic-language and MENA-market capabilities.
  Its public developer platform (docs.lucidya.com) exposes a suite of RESTful APIs across six products — Social Listening,
  AI, CDP, OmniChannel, OmniServe Analytics, and Webhooks — for programmatic access to social data, customer profiles, analytics,
  AI text/audio models, and real-time event notifications. Lucidya is a 500 Global portfolio company headquartered in Saudi
  Arabia and is certified for SOC 2 Type 2 and ISO 27001.
url: https://raw.githubusercontent.com/api-evangelist/lucidya-ltd/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://lh3.googleusercontent.com/d/1rlLPfBLpzoGQ2qAS_b9JeAxSnoyaa6RQ
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Customer Experience
- Social Listening
- Customer Data Platform
- Analytics
- Artificial Intelligence
- Omnichannel
- Arabic NLP
- MENA
apis:
- name: Lucidya Social Listening API
  description: Monitor and retrieve data across social platforms (X, Instagram, Intercom, and more); apply filters, configure
    alerts, and track API usage.
  humanURL: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  baseURL: https://api.lucidya.com
  properties:
  - type: Documentation
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
- name: Lucidya AI API
  description: Analyze text and audio with Lucidya's AI models — sentiment analysis, Arabic dialect detection, theme/sub-theme
    classification, domain categorization, and audio transcription.
  humanURL: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  baseURL: https://api.lucidya.com
  properties:
  - type: Documentation
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
- name: Lucidya CDP API
  description: Access unified customer profiles, interaction histories, and survey data from the Customer Data Platform.
  humanURL: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  baseURL: https://api.lucidya.com
  properties:
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/cdp-api/kae3rp3opgd5m-authorization
- name: Lucidya OmniChannel API
  description: Retrieve widget data across all connected channels — social, chat, rating, mail, and call.
  humanURL: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  baseURL: https://api.lucidya.com
  properties:
  - type: Documentation
    url: https://docs.lucidya.com/docs/omnichannel-api/2rgdmftcqwev6-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omnichannel-api/2rgdmftcqwev6-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omnichannel-api/cfqqlsohea8mv-authorization
- name: Lucidya OmniServe Analytics API
  description: Fetch analytics results for Inbox, SLAs, Agents, and In-Chat Survey, including KPIs, time-series, and distributions.
  humanURL: https://docs.lucidya.com/docs/omniserve/mjhuba7fdw882-omni-serve-analytics-api
  baseURL: https://api.lucidya.com
  properties:
  - type: Documentation
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omniserve/mjhuba7fdw882-omni-serve-analytics-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omniserve/8s65uy0al6adj-authorization
- name: Lucidya Webhooks
  description: Receive real-time push notifications when specific events or conditions are met across your monitors.
  humanURL: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
  baseURL: https://api.lucidya.com
  properties:
  - type: Webhooks
    url: ../asyncapi/lucidya-ltd-webhooks.yml
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
  - type: Documentation
    url: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://lucidya.com
- type: DeveloperPortal
  url: https://docs.lucidya.com/
- type: Documentation
  url: https://docs.lucidya.com/
- type: APIReference
  url: https://docs.lucidya.com/
- type: GettingStarted
  url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
- type: Authentication
  url: authentication/lucidya-ltd-authentication.yml
- type: Conventions
  url: conventions/lucidya-ltd-conventions.yml
- type: Webhooks
  url: asyncapi/lucidya-ltd-webhooks.yml
- type: Support
  url: https://help.lucidya.com/
- type: HelpCenter
  url: https://help.lucidya.com/
- type: Blog
  url: https://lucidya.com/blog
- type: ChangeLog
  url: changelog/lucidya-ltd-changelog.yml
- type: StatusPage
  url: https://status.lucidya.com/
- type: Lifecycle
  url: lifecycle/lucidya-ltd-lifecycle.yml
- type: Pricing
  url: https://www.lucidya.com/pricing/omniserve
- type: SignUp
  url: https://cxm.lucidya.com/register
- type: Login
  url: https://cxm.lucidya.com/login
- type: TermsOfService
  url: https://www.lucidya.com/service-agreement
- type: PrivacyPolicy
  url: https://lucidya.com/privacy-policy
- type: Security
  url: security/lucidya-ltd-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/lucidya-ltd-vulnerability-disclosure.yml
- type: TrustCenter
  url: https://trust.lucidya.com/
- type: Compliance
  url: conformance/lucidya-ltd-conformance.yml
- type: Conformance
  url: conformance/lucidya-ltd-conformance.yml
- type: DomainSecurity
  url: security/lucidya-ltd-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/lucidya
- type: LLMsTxt
  url: llms/lucidya-ltd-llms.txt
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 10
  pass: local-v1

Lucidya Ltd

Kin Score

APIs 6

Lucidya Social Listening API

Lucidya AI API

Lucidya CDP API

Lucidya OmniChannel API

Lucidya OmniServe Analytics API

Lucidya Webhooks

Event Specifications 1

Lucidya Ltd Webhooks

Security Posture 4

Lucidya Ltd Authentication

Lucidya Ltd Domain Security

Lucidya Ltd Vulnerability Disclosure

Lucidya Ltd Trust Center

Resources