Lucidya website screenshot

Lucidya

Lucidya is an AI-native customer experience management (CXM) platform for social listening, unified customer data, omnichannel engagement, surveys, and AI-powered text analysis, with deep Arabic-language and MENA-market capabilities. Its public developer platform (docs.lucidya.com) exposes a suite of RESTful APIs across six products — Social Listening, AI, CDP, OmniChannel, OmniServe Analytics, and Webhooks — for programmatic access to social data, customer profiles, analytics, AI text/audio models, and real-time event notifications. Lucidya is a 500 Global portfolio company headquartered in Saudi Arabia and is certified for SOC 2 Type 2 and ISO 27001.

Lucidya publishes 37 API contracts indexed on the APIs.io network, including Ltd aggregated pages > Analytics API, Ltd aggregated pages > Interactions API, Ltd Analytics Jobs API, and 34 more. Tagged areas include Company, Customer Experience, Social Listening, Customer Data Platform, and Analytics.

The Lucidya catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Lucidya’s developer surface includes documentation, API reference, getting-started guide, authentication, support, engineering blog, changelog, and 40 more developer resources.

🌐 Visit website 📡 Source on GitHub
68.1/100 exemplar ▬ flat Agent 34/100 agent ready Front door AI 5/6 prominent saas Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0
10 published contracts
CompanyCustomer ExperienceSocial ListeningCustomer Data PlatformAnalyticsArtificial IntelligenceOmnichannelArabic NLPMENA

What this lets a business do 2

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Relationship Management
BC-420
Profile InteractionsProfilesSegments
GET /segments PUT /segments/append_profiles GET /profiles POST /profiles
Customer Service Management
BC-430
CSAT AnalyticsReference Data
GET /analytics/agents GET /analytics/teams GET /analytics/routings GET /analytics/slas

What people ask Lucidya 36

The questions people put to an LLM, and the jobs they hand an agent, that Lucidya's APIs answer — each one linked to the operation that does it. Generated by API Evangelist

Lucidya Ltd CSAT Analytics API List CSAT survey questions for a data source “Which CSAT questions are set up for my facebook data source?” List filters available on the in-chat survey page “Which filters can I apply to in-chat survey analytics?” Get the results of a CSAT analytics job “Where do I collect the output of a CSAT job I already created?” Start a CSAT response counts job “How many CSAT responses did each question get over a date range?”
Lucidya Ltd Reference Data API List my company's agents “Who are the active agents in my company account?” List my company's teams “Which teams are set up in my company?” List data sources available to my company “Which data sources are available for my company?” List inbound routings “Which inbound routing rules does my company have?”
Lucidya Ltd Profiles API List customer profiles in a date range “Which customer profile IDs exist in my CDP for a given period?” Create a new customer profile “How do I add a brand-new customer profile to the CDP?” Update a customer profile's contact details “Can I change the email or phone on an existing CDP profile?” Get full details for one customer profile “What has Lucidya analysed about a specific customer?”
Lucidya Ltd Default API List connected OmniChannel channels “Which channels are connected to my OmniChannel product?” List OmniChannel categories and their data sources “What categories like social media, reviews and calls does OmniChannel group sources into?” List widget names for a channel and category “What widget names can I request for the TWITTER_PUBLIC channel?”
Lucidya Ltd Audio Transcription API Submit an audio file for transcription and analysis “How do I upload a call recording to get it transcribed and analyzed?” Check the status of an audio transcription job “Is my audio transcription job finished yet?” Get the transcript and analysis of an audio job “Where can I get the transcript with speaker diarization for a completed recording?”
Lucidya Ltd Analytics Pages API List analytics pages available to my company “Which analytics pages does my company have access to?” List widgets available on an analytics page “What widgets can I request on the agents analytics page?” Get filter definitions for an analytics page “Which filters can I apply on the SLAs analytics page?”
Lucidya Ltd Public APIs - Social Listening - Base APIs API List widgets for a social listening monitor “What widgets are available on my social listening monitor?” Get filters for a social listening monitor “Which filters can I apply to my monitor's data?” List pages for a social listening monitor “Which pages does my social listening monitor have for a data source?”
Lucidya Ltd Segments API List customer segments “Which customer segments exist in my account?” Add profiles to a segment “How do I add several customer profiles to an existing segment?” Remove profiles from a segment “How do I take customers out of a segment?”
Lucidya Ltd Calls > Genesys API Request Genesys call widget data for a period “How do I start a job to analyze my Genesys call channel widgets?” Get Genesys call widget results for a job “Where do I read the Genesys call analytics once the widget job is ready?”
Lucidya Ltd aggregated pages > Analytics API Request analytics page widget data for a date range “How do I start a job that builds analytics page widgets across my monitors?” Fetch finished analytics or interactions widget results “Where do I pick up the analytics page widget results once my job is done?”
Lucidya Ltd Analytics Jobs API Create an analytics job for an analytics page “How do I generate analytics for the inbox or SLAs page and get back a job_id?” Get the results of an analytics page job “Where do I retrieve the widget data from an analytics job I already started?”
Lucidya Ltd Rating > Google My Business API Request Google My Business review widget data “How do I start an analytics job on my Google My Business reviews?” Get Google My Business review widget results “Where do I read my Google My Business review analytics once the job is ready?”

Showing 12 of 36 APIs with phrasing — see every API.

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0
Composite quality — 68.1/100 · exemplar
Contract Quality 11.1 / 19
Developer Ergonomics 9.9 / 15
Access Clarity 12.8 / 15
Operational Transparency 8.2 / 10
Contract Governance 1.6 / 9
Discoverability 5.9 / 8
Regulatory Posture 4.9 / 15
Create-or-Update Ergonomics 0.0 / 10
Agent readiness — 34/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/lucidya-ltd: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 37

Individual APIs this provider publishes, each with its own machine-readable definition.

Lucidya Webhooks

Receive real-time push notifications when specific events or conditions are met across your monitors.

Lucidya Ltd aggregated pages > Analytics API

The aggregated pages > Analytics API from Lucidya Ltd — 1 operation(s) for aggregated pages > analytics.

Lucidya Ltd aggregated pages > Interactions API

The aggregated pages > Interactions API from Lucidya Ltd — 1 operation(s) for aggregated pages > interactions.

Lucidya Ltd Analytics Jobs API

Endpoints for creating and retrieving analytics jobs

Lucidya Ltd Analytics Pages API

Endpoints for discovering and managing analytics pages, widgets, and filters

Lucidya Ltd Audio Transcription API

The Audio Transcription API from Lucidya Ltd — 3 operation(s) for audio transcription.

Lucidya Ltd Calls > Genesys API

Operations related to Genesys channel.

Lucidya Ltd Chats > chats API

The Chats > chats API from Lucidya Ltd — 1 operation(s) for chats > chats.

Lucidya Ltd Chats > Intercom API

Operations related to Intercom channel.

Lucidya Ltd Chats > Whatsapp API

The Chats > Whatsapp API from Lucidya Ltd — 1 operation(s) for chats > whatsapp.

Lucidya Ltd CSAT Analytics API

Endpoints for CSAT (Customer Satisfaction) survey analytics

Lucidya Ltd Custom Fields API

Endpoints for retrieving per-engagement applied custom-field values (job-based)

Lucidya Ltd Default API

Operations related to default and main endpoints on OmniChannel.

Lucidya Ltd Dialects API

The Dialects API from Lucidya Ltd — 1 operation(s) for dialects.

Lucidya Ltd Domains API

The Domains API from Lucidya Ltd — 1 operation(s) for domains.

Lucidya Ltd Email > Gmail API

Operations related to Gmail channel.

Lucidya Ltd Filters API

The Filters API from Lucidya Ltd — 1 operation(s) for filters.

Lucidya Ltd Profile Interactions API

The Profile Interactions API from Lucidya Ltd — 2 operation(s) for profile interactions.

Lucidya Ltd Profiles API

The Profiles API from Lucidya Ltd — 2 operation(s) for profiles.

Lucidya Ltd Public API - Monitors List API

The Public API - Monitors List API from Lucidya Ltd — 1 operation(s) for public api - monitors list.

Lucidya Ltd Public APIs - Social Listening - Base APIs API

The Public APIs - Social Listening - Base APIs API from Lucidya Ltd — 3 operation(s) for public apis - social listening - base apis.

Lucidya Ltd Public APIs - Social Listening - Facebook widget_data APIs API

The Public APIs - Social Listening - Facebook widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - facebook widget_data apis.

Lucidya Ltd Public APIs - Social Listening - instagram widget_data APIs API

The Public APIs - Social Listening - instagram widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - instagram widget_data apis.

Lucidya Ltd Public APIs - Social Listening - nb widget_data APIs API

The Public APIs - Social Listening - nb widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - nb widget_data apis.

Lucidya Ltd Public APIs - Social Listening - twitter widget_data APIs API

The Public APIs - Social Listening - twitter widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - twitter widget_data apis.

Lucidya Ltd Rating > Google My Business API

Operations related to Google My Business channel.

Lucidya Ltd Reference Data API

Endpoints for fetching reference data (agents, teams, data sources)

Lucidya Ltd Segments API

The Segments API from Lucidya Ltd — 3 operation(s) for segments.

Lucidya Ltd Sentiment API

The Sentiment API from Lucidya Ltd — 1 operation(s) for sentiment.

Lucidya Ltd Social Media > Facebook API

Operations related to Facebook "Public and Private" channel.

Lucidya Ltd Social Media > Instagram API

Operations related to Instagram "Public and Private" channel.

Lucidya Ltd Social Media > Linkedin API

Operations related to Linkedin channel.

Lucidya Ltd Social Media > Social API

Operations related to all social cannels.

Lucidya Ltd Social Media > TikTok API

Operations related to TikTok channel.

Lucidya Ltd Social Media > X (Twitter) API

Operations related to X (Twitter) "Public and Private" channel.

Lucidya Ltd Surveys API

The Surveys API from Lucidya Ltd — 1 operation(s) for surveys.

Lucidya Ltd Themes API

The Themes API from Lucidya Ltd — 1 operation(s) for themes.

Scroll for all 37

Open Collections 5

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Lucidya Public AI API

OPEN COLLECTION

CDP (Customer Data Platform) API

OPEN COLLECTION

OmniChannel API

OPEN COLLECTION

OmniServe Analytics API

OPEN COLLECTION

Lucidya Social Listening Public API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Lucidya Ltd Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Lucidya Ltd Rate Limits

4 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Lucidya Ltd Webhooks

ASYNCAPI

OpenAPI Overlays 41

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Lucidya Ltd Aggregated Pages Analytics Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-aggregated-pages-analytics-api-openapi.yml

GENERATED

Lucidya Ltd Aggregated Pages Interactions Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-aggregated-pages-interactions-api-openapi.yml

GENERATED

Lucidya Ltd Ai Overlay

5 actions · security · lucidya-ltd-ai-api-openapi.yml

GENERATED

Lucidya Ltd Analytics Jobs Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-analytics-jobs-api-openapi.yml

GENERATED

Lucidya Ltd Analytics Pages Api Phrasing Overlay

4 actions · phrasing · lucidya-ltd-analytics-pages-api-openapi.yml

GENERATED

Lucidya Ltd Audio Transcription Api Phrasing Overlay

4 actions · phrasing · lucidya-ltd-audio-transcription-api-openapi.yml

GENERATED

Lucidya Ltd Calls Genesys Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-calls-genesys-api-openapi.yml

GENERATED

Lucidya Ltd Cdp Overlay

5 actions · security · lucidya-ltd-cdp-api-openapi.yml

GENERATED

Lucidya Ltd Chats Chats Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-chats-chats-api-openapi.yml

GENERATED

Lucidya Ltd Chats Intercom Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-chats-intercom-api-openapi.yml

GENERATED

Lucidya Ltd Chats Whatsapp Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-chats-whatsapp-api-openapi.yml

GENERATED

Lucidya Ltd Csat Analytics Api Phrasing Overlay

7 actions · phrasing · lucidya-ltd-csat-analytics-api-openapi.yml

GENERATED

Lucidya Ltd Custom Fields Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-custom-fields-api-openapi.yml

GENERATED

Lucidya Ltd Default Api Phrasing Overlay

4 actions · phrasing · lucidya-ltd-default-api-openapi.yml

GENERATED

Lucidya Ltd Dialects Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-dialects-api-openapi.yml

GENERATED

Lucidya Ltd Domains Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-domains-api-openapi.yml

GENERATED

Lucidya Ltd Email Gmail Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-email-gmail-api-openapi.yml

GENERATED

Lucidya Ltd Filters Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-filters-api-openapi.yml

GENERATED

Lucidya Ltd Omnichannel Overlay

5 actions · security · lucidya-ltd-omnichannel-api-openapi.yml

GENERATED

Lucidya Ltd Omniserve Analytics Overlay

4 actions · update · lucidya-ltd-omniserve-analytics-api-openapi.yml

GENERATED

Lucidya Ltd Profile Interactions Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-profile-interactions-api-openapi.yml

GENERATED

Lucidya Ltd Profiles Api Phrasing Overlay

5 actions · phrasing · lucidya-ltd-profiles-api-openapi.yml

GENERATED

Lucidya Ltd Public Api Monitors List Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-public-api-monitors-list-api-openapi.yml

GENERATED

Lucidya Ltd Public Apis Social Listening Base Apis Api Phrasing Overlay

4 actions · phrasing · lucidya-ltd-public-apis-social-listening-base-apis-api-openapi.yml

GENERATED

Lucidya Ltd Public Apis Social Listening Facebook Widget Data Apis Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-public-apis-social-listening-facebook-widget-data-apis-api-openapi.yml

GENERATED

Lucidya Ltd Public Apis Social Listening Instagram Widget Data Apis Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-public-apis-social-listening-instagram-widget-data-apis-api-openapi.yml

GENERATED

Lucidya Ltd Public Apis Social Listening Nb Widget Data Apis Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-public-apis-social-listening-nb-widget-data-apis-api-openapi.yml

GENERATED

Lucidya Ltd Public Apis Social Listening Twitter Widget Data Apis Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-public-apis-social-listening-twitter-widget-data-apis-api-openapi.yml

GENERATED

Lucidya Ltd Rating Google My Business Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-rating-google-my-business-api-openapi.yml

GENERATED

Lucidya Ltd Reference Data Api Phrasing Overlay

6 actions · phrasing · lucidya-ltd-reference-data-api-openapi.yml

GENERATED

Lucidya Ltd Segments Api Phrasing Overlay

4 actions · phrasing · lucidya-ltd-segments-api-openapi.yml

GENERATED

Lucidya Ltd Sentiment Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-sentiment-api-openapi.yml

GENERATED

Lucidya Ltd Social Listening Overlay

5 actions · security · lucidya-ltd-social-listening-api-openapi.yml

GENERATED

Lucidya Ltd Social Media Facebook Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-social-media-facebook-api-openapi.yml

GENERATED

Lucidya Ltd Social Media Instagram Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-social-media-instagram-api-openapi.yml

GENERATED

Lucidya Ltd Social Media Linkedin Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-social-media-linkedin-api-openapi.yml

GENERATED

Lucidya Ltd Social Media Social Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-social-media-social-api-openapi.yml

GENERATED

Lucidya Ltd Social Media Tiktok Api Phrasing Overlay

3 actions · phrasing · lucidya-ltd-social-media-tiktok-api-openapi.yml

GENERATED

Lucidya Ltd Social Media X Twitter Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-social-media-x-twitter-api-openapi.yml

GENERATED

Lucidya Ltd Surveys Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-surveys-api-openapi.yml

GENERATED

Lucidya Ltd Themes Api Phrasing Overlay

2 actions · phrasing · lucidya-ltd-themes-api-openapi.yml

GENERATED

Scroll for all 41

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Lucidya Ltd Authentication

1 scheme

SECURITY

Lucidya Ltd Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Lucidya Ltd Vulnerability Disclosure

Hackerone

SECURITY

Lucidya Ltd Trust Center

SOC 2 Type 2, ISO 27001

SECURITY

Resources

Get Started 5

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Login
Login
 Sandbox
Sandbox

Documentation 3

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference
 OpenAPI
OpenAPI

Agent Surfaces 8

MCP servers, agent skills, and machine-readable catalogs

AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 AgentSkill
AgentSkill
 LLMsTxt
LLMsTxt
 X-MCPServerCandidate
X-MCPServerCandidate
 AgentSkill
AgentSkill

Scroll for all 8

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 Webhooks
Webhooks
 Lifecycle
Lifecycle
 Conformance
Conformance
 ErrorCatalog
ErrorCatalog
 DataModel
DataModel

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization
 Packages
Packages

Access & Security 6

Authentication, authorization, and security posture

Authentication
Authentication
 Security
Security
 VulnerabilityDisclosure
VulnerabilityDisclosure
 TrustCenter
TrustCenter
 Compliance
Compliance
 DomainSecurity
DomainSecurity

Operate 5

Status, limits, changes, and where to get help

Support
Support
 HelpCenter
HelpCenter
 ChangeLog
ChangeLog
 StatusPage
StatusPage
 RateLimits
RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy
 Plans
Plans

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 6

Properties that don't map to a standard resource type

CapabilityMap
CapabilityMap
 Overlay
Overlay
 Overlay
Overlay
 Overlay
Overlay
 Overlay
Overlay
 Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: lucidya-ltd
name: Lucidya
description: Lucidya is an AI-native customer experience management (CXM) platform for social listening, unified customer
  data, omnichannel engagement, surveys, and AI-powered text analysis, with deep Arabic-language and MENA-market capabilities.
  Its public developer platform (docs.lucidya.com) exposes a suite of RESTful APIs across six products — Social Listening,
  AI, CDP, OmniChannel, OmniServe Analytics, and Webhooks — for programmatic access to social data, customer profiles, analytics,
  AI text/audio models, and real-time event notifications. Lucidya is a 500 Global portfolio company headquartered in Saudi
  Arabia and is certified for SOC 2 Type 2 and ISO 27001.
url: https://raw.githubusercontent.com/api-evangelist/lucidya-ltd/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: published
  onboarding: approval-required
  trial: false
  try_now: false
  public: false
  label: Docs public, key requires CSM approval
  confidence: high
  source:
  - authentication
  - plans
  generated: '2026-08-13'
  method: searched
  note: 'Corrected 2026-08-13. Documentation and all five OpenAPI documents are fully public and unauthenticated, but an API
    key is not self-serve: a customer must file a "Request Access" ticket that a Customer Success Manager approves before
    the Generate API Key control appears. OmniServe list pricing is published ($125 and $250 per seat per month); Social Listening
    pricing is talk-to-sales.'
image: https://lh3.googleusercontent.com/d/1rlLPfBLpzoGQ2qAS_b9JeAxSnoyaa6RQ
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: enriched
x-tier-reason: Five first-party OpenAPI documents (73 operations) harvested from the provider's own public Stoplight workspace
  on 2026-08-13, plus the full docs set for auth, pagination, errors, rate limits and versioning.
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-16'
x-docs-platform: stoplight
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-03
tags:
- Company
- Customer Experience
- Social Listening
- Customer Data Platform
- Analytics
- Artificial Intelligence
- Omnichannel
- Arabic NLP
- MENA
apis:
- name: Lucidya Webhooks
  description: Receive real-time push notifications when specific events or conditions are met across your monitors.
  humanURL: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
  baseURL: https://api.lucidya.com
  properties:
  - type: Webhooks
    url: asyncapi/lucidya-ltd-webhooks.yml
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
  - type: Documentation
    url: https://docs.lucidya.com/docs/webhooks/gjni0qgds8vl8-get-started
- aid: lucidya-ltd:lucidya-ltd-aggregated-pages-analytics-api
  name: Lucidya Ltd aggregated pages > Analytics API
  description: The aggregated pages > Analytics API from Lucidya Ltd — 1 operation(s) for aggregated pages > analytics.
  humanURL: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  baseURL: https://api.lucidya.com
  tags:
  - aggregated pages > Analytics
  properties:
  - type: OpenAPI
    url: openapi/lucidya-ltd-aggregated-pages-analytics-api-openapi.yml
  - type: Documentation
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/cdp-api/6tqmgs82r4jxa-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  - type: GettingStarted
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    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
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    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/cdp-api/6tqmgs82r4jxa-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omnichannel-api/cfqqlsohea8mv-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omniserve/mjhuba7fdw882-omni-serve-analytics-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omniserve/8s65uy0al6adj-authorization
- aid: lucidya-ltd:lucidya-ltd-csat-analytics-api
  name: Lucidya Ltd CSAT Analytics API
  description: Endpoints for CSAT (Customer Satisfaction) survey analytics
  humanURL: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  baseURL: https://api.lucidya.com
  tags:
  - CSAT Analytics
  properties:
  - type: OpenAPI
    url: openapi/lucidya-ltd-csat-analytics-api-openapi.yml
  - type: Documentation
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/cdp-api/6tqmgs82r4jxa-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omnichannel-api/cfqqlsohea8mv-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omniserve/mjhuba7fdw882-omni-serve-analytics-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omniserve/8s65uy0al6adj-authorization
- aid: lucidya-ltd:lucidya-ltd-custom-fields-api
  name: Lucidya Ltd Custom Fields API
  description: Endpoints for retrieving per-engagement applied custom-field values (job-based)
  humanURL: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  baseURL: https://api.lucidya.com
  tags:
  - Custom Fields
  properties:
  - type: OpenAPI
    url: openapi/lucidya-ltd-custom-fields-api-openapi.yml
  - type: Documentation
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/cdp-api/6tqmgs82r4jxa-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omnichannel-api/d1ow4caem6i5x-omni-channel-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omnichannel-api/q1nc0ntpokxgs-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omnichannel-api/cfqqlsohea8mv-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/omniserve/mjhuba7fdw882-omni-serve-analytics-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/omniserve/jjdvsz08tba5c-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/omniserve/8s65uy0al6adj-authorization
- aid: lucidya-ltd:lucidya-ltd-default-api
  name: Lucidya Ltd Default API
  description: Operations related to default and main endpoints on OmniChannel.
  humanURL: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  baseURL: https://api.lucidya.com
  tags: []
  tags_raw:
  - Default
  properties:
  - type: OpenAPI
    url: openapi/lucidya-ltd-default-api-openapi.yml
  - type: Documentation
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/Social-Listening-api/wainb9dny9w1y-lucidya-social-listening-public-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/Social-Listening-api/rqwky70duwx76-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/Social-Listening-api/uh64vtmx7x4kl-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/ai-api/zl9th61r4qjdz-lucidya-public-ai-api
  - type: GettingStarted
    url: https://docs.lucidya.com/docs/ai-api/l9nsga0nmis4v-get-started
  - type: Authentication
    url: https://docs.lucidya.com/docs/ai-api/sjq8uo8o8lt93-authorization
  - type: Documentation
    url: https://docs.lucidya.com/docs/cdp-api/lnrpbrm3b9yp9-get-started
  - type: APIReference
    url: https://docs.lucidya.com/docs/cdp-api/ns8sfqyr1dgw6-cdp-customer-data-platform-api


# --- truncated at 32 KB (97 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/lucidya-ltd/refs/heads/main/apis.yml

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