Lucidya Ltd · Trust Center

Lucidya Ltd Trust Center

Trust center

Lucidya Ltd maintains a public trust center documenting SOC 2 Type 2 and ISO 27001 compliance.

CompanyCustomer ExperienceSocial ListeningCustomer Data PlatformAnalyticsArtificial IntelligenceOmnichannelArabic NLPMENA
Trust center:

Certifications & Compliance

SOC 2 Type 2ISO 27001

Source

Trust Center

lucidya-ltd-trust-center.yml Raw ↑ 
generated: '2026-07-20'
method: searched
source: https://www.lucidya.com/security-practices
name: Lucidya Trust Center
type: TrustCenter
trust_center:
  present: true
  url: https://trust.lucidya.com/
  access: Full certification reports available via Trust Center under NDA.
certifications:
- name: SOC 2 Type 2
  evidence: >-
    "Lucidya has completed a SOC 2 Type 2 examination ... for the CXM platform."
    (security-practices)
- name: ISO 27001
  evidence: >-
    "... achieved ISO 27001 certification for the CXM platform."
    (security-practices)
compliance_programs:
- name: Saudi Arabia Personal Data Protection Law (PDPL)
- name: EU General Data Protection Regulation (GDPR)
security_program:
  external_pentest: annual
  code_analysis: SAST/DAST
  vulnerability_disclosure: https://www.lucidya.com/vulnerability-disclosure-policy
  security_practices: https://www.lucidya.com/security-practices
contacts:
- email: dpo@lucidya.com
  role: Data Privacy Officer