Sendbird website screenshot

Sendbird

Sendbird provides APIs and SDKs for in-app chat, voice, video, AI chatbots, and omnichannel business messaging. Used by over 4,000 companies to build real-time communication experiences for customer support, communities, and marketplace platforms.

Sendbird publishes 7 API contracts indexed on the APIs.io network, including Channels API, Messages API, Moderation API, and 4 more. Tagged areas include Customer Service, Voice, Video, Omnichannel, and WhatsApp.

The Sendbird catalog on APIs.io includes 1 JSON-LD context and 2 Spectral governance rulesets.

Sendbird’s developer surface includes authentication, developer portal, changelog, support, pricing, engineering blog, and 48 more developer resources.

51.9/100 developing ▬ flat Agent 28/100 agent aware Front door AI 5/6 prominent Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →
AccessFreemiumSelf serveFree trial⚡ Free to try
1 published contract
Customer ServiceVoiceVideoOmnichannelWhatsAppSMS

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0
Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Show this score on your site. Kin Score badge preview for Sendbird It updates itself when the score changes. Paste this where you link to your API docs:
<a href="https://apis.io/providers/sendbird/"><img src="https://apis.io/badge/sendbird/card.svg" alt="Sendbird on APIs.io — Kin Score by API Evangelist"></a>
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Raise your score.
Agent readiness — checks not met, largest first (exact, from this profile):
  • MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
  • Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
  • Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
  • Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)
7 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/sendbird/apis.yml: open an issue on github.com/api-evangelist/sendbird to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Mobile SDK Publishers (Play SDK Index, CocoaPods, ADA certification) builds-on 29.1 - -
Official SDKs on Packagist, pub.dev and Hex builds-on 29.1 - -

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

measured — observed by APIs.io (published)

APIs 7

Individual APIs this provider publishes, each with its own machine-readable definition.

Sendbird Calls API

The Sendbird Calls API provides voice and video calling capabilities, enabling real-time one-on-one and group calls within applications.

Sendbird Business Messaging API

The Sendbird Business Messaging API enables omnichannel customer engagement through SMS, WhatsApp, and other messaging channels, supporting customer support and marketing use ca...

Sendbird AI Chatbot API

The Sendbird AI Chatbot API enables building and deploying AI-powered chatbots within chat applications, supporting automated customer support and conversational AI experiences.

Sendbird Channels API

Operations for managing group and open channels.

Sendbird Messages API

Operations for sending and managing messages.

Sendbird Moderation API

Operations for content moderation and user management.

Sendbird Users API

Operations for managing Sendbird users.

Scroll for all 7

Postman Collections 1

Ready-to-run Postman collections for exercising this provider's APIs.

Open Collections 5

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Sendbird Platform API

OPEN COLLECTION

Arazzo Workflows 15

Multi-step API workflows described with the Arazzo specification.

Sendbird Add Members to an Existing Channel

Confirm a channel, recreate it as distinct with an expanded member set, and notify.

ARAZZO

Sendbird Archive and Delete a Channel

Read a channel's recent messages for archival, then delete the channel.

ARAZZO

Sendbird Audit a Channel and Its Recent Activity

List channels for a member, then read details and recent messages for one.

ARAZZO

Sendbird Ban a User from a Channel

Confirm a user and channel exist, then ban the user from the channel.

ARAZZO

Sendbird Create a Channel and Broadcast a Message

Create a group channel with a member set and immediately broadcast a message.

ARAZZO

Sendbird Deactivate and Clean Up a User

Confirm a user exists, then delete the user account from the application.

ARAZZO

Sendbird Open a Direct Message Between Two Users

Create a distinct 1:1 channel for two users and send the first message.

ARAZZO

Sendbird Find or Create a User

Look up a user by ID and create them only if they do not already exist.

ARAZZO

Sendbird Issue an Access Token and Greet the User

Create a user with an issued access token and send them a private channel greeting.

ARAZZO

Sendbird Moderate the Author of the Latest Channel Message

Read a channel's latest message, identify its author, and mute that user.

ARAZZO

Sendbird Mute a User and Post a Moderation Notice

Mute a user in a channel and post an admin notice explaining the action.

ARAZZO

Sendbird Onboard a User and Start a Group Channel

Create a user, open a group channel for them, and post a welcome message.

ARAZZO

Sendbird Rename a User and Notify a Channel

Update a user's nickname and announce the change in a channel.

ARAZZO

Sendbird Reply to the Latest Message in a Channel

Read the most recent messages in a channel and post a reply.

ARAZZO

Sendbird Update User Metadata

Fetch a user, then merge nickname, profile, and metadata updates onto them.

ARAZZO

Scroll for all 15

Sendbird API pricing

Prices published by Sendbird, read 2026-10-28 from sendbird.com/pricing/. A free plan or tier is listed.

PlanPrice
Free trial Free
Includes: All pro features, No credit card required, Community support, Up to 1,000 MAUs, Up to 20 peak concur
Starter 5K $349/month
Includes: Billed annually, or $399/month billed monthly; Messaging essentials, Basic moderation, Ticketed supp
Pro 5K $499/month
Includes: Billed annually, or $599/month billed monthly; All Starter features, Translation, Data export, Image
Enterprise Contact sales
Includes: Custom pricing for millions of MAU; all features, dedicated or shared server
Starter 10K MAU $499
Includes: FAQ pricing table (June, 2021)
Pro 10K MAU $749
Includes: FAQ pricing table (June, 2021)
Starter 25K MAU $1,199
Includes: FAQ pricing table (June, 2021)
Pro 25K MAU $1,799
Includes: FAQ pricing table (June, 2021)

Plan details, limits and sources →

Rate limits

Compiled by API Evangelist, not yet checked against Sendbird's documentation. All 13 limits →

Billed by: 5k mau · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Rate Limits 1

Documented rate limits and quota policies.

Sendbird Rate Limits

13 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

FinOps 1

Cost, billing, and metering signals for API financial operations.

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Sendbird Context

11 classes · 11 properties

JSON-LD

Spectral Rules 2

Spectral governance rulesets for linting and validating these APIs.

Sendbird — jsonschema rules

5 rules · 4 warnings 1 info

SPECTRAL

Sendbird API Rules

9 rules · 2 errors 6 warnings 1 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Sendbird Platform Overlay

6 actions · documentation · sendbird-platform-openapi.yml

DERIVED

JSON Schema 3

Standalone JSON Schema definitions for this provider's data models.

Sendbird Group Channel

10 properties

JSON SCHEMA

Sendbird Message

10 properties

JSON SCHEMA

Sendbird User

9 properties

JSON SCHEMA

JSON Structure 1

JSON Structure definitions describing this provider's data shapes.

Sendbird User Structure

0 properties

JSON STRUCTURE

Examples 2

Example request and response payloads for these APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sendbird Authentication

apiKey · 1 scheme

SECURITY

Sendbird Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Sendbird Vulnerability Disclosure

no policy recorded

SECURITY

Sendbird Trust Center

SOC 2, ISO 27001

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Sendbird Agentic Access

13 operations · 8 acting

13 operations · 8 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 26

Pagination, idempotency, versioning, errors, and events

Scroll for all 26

Build 3

SDKs, sample code, and the tooling you integrate with

Access & Security 5

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 5

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 2

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
name: Sendbird
description: Sendbird provides APIs and SDKs for in-app chat, voice, video, AI chatbots, and omnichannel business messaging.
  Used by over 4,000 companies to build real-time communication experiences for customer support, communities, and marketplace
  platforms.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: true
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium (free trial) · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://sendbird.com/favicon.ico
url: https://sendbird.com
created: '2025-01-14'
modified: '2026-09-16'
specificationVersion: '0.23'
apis:
- name: Sendbird Calls API
  description: The Sendbird Calls API provides voice and video calling capabilities, enabling real-time one-on-one and group
    calls within applications.
  image: https://sendbird.com/favicon.ico
  humanURL: https://sendbird.com/docs/calls/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Voice
  - Video
  - Calls
  - Real-Time Communication
  properties:
  - type: Documentation
    url: https://sendbird.com/docs/calls/
  contact:
  - FN: Sendbird Support
    url: https://sendbird.com/contact-us/
- name: Sendbird Business Messaging API
  description: The Sendbird Business Messaging API enables omnichannel customer engagement through SMS, WhatsApp, and other
    messaging channels, supporting customer support and marketing use cases.
  image: https://sendbird.com/favicon.ico
  humanURL: https://sendbird.com/docs/business-messaging/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Business Messaging
  - Omnichannel
  - Customer Service
  - WhatsApp
  - SMS
  tags_raw:
  - Business Messaging
  - Omnichannel
  - Customer Support
  - WhatsApp
  - SMS
  - Customer-Support
  properties:
  - type: Documentation
    url: https://sendbird.com/docs/business-messaging/
- name: Sendbird AI Chatbot API
  description: The Sendbird AI Chatbot API enables building and deploying AI-powered chatbots within chat applications, supporting
    automated customer support and conversational AI experiences.
  image: https://sendbird.com/favicon.ico
  humanURL: https://sendbird.com/docs/ai-chatbot/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Artificial Intelligence
  - Chatbots
  - Customer Service
  - Automation
  tags_raw:
  - AI
  - Chatbot
  - Customer Support
  - Automation
  - Customer-Support
  properties:
  - type: Documentation
    url: https://sendbird.com/docs/ai-chatbot/
- aid: sendbird:sendbird-channels-api
  name: Sendbird Channels API
  description: Operations for managing group and open channels.
  humanURL: https://sendbird.com/docs/chat/platform-api/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Channels
  properties:
  - type: OpenAPI
    url: openapi/sendbird-channels-api-openapi.yml
  - type: Documentation
    url: https://sendbird.com/docs/chat/platform-api/
  - type: Authentication
    url: https://sendbird.com/docs/chat/platform-api/v3/authentication
  - type: RateLimits
    url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
- aid: sendbird:sendbird-messages-api
  name: Sendbird Messages API
  description: Operations for sending and managing messages.
  humanURL: https://sendbird.com/docs/chat/platform-api/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Message
  tags_raw:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/sendbird-messages-api-openapi.yml
  - type: Documentation
    url: https://sendbird.com/docs/chat/platform-api/
  - type: Authentication
    url: https://sendbird.com/docs/chat/platform-api/v3/authentication
  - type: RateLimits
    url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
- aid: sendbird:sendbird-moderation-api
  name: Sendbird Moderation API
  description: Operations for content moderation and user management.
  humanURL: https://sendbird.com/docs/chat/platform-api/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - Moderation
  properties:
  - type: OpenAPI
    url: openapi/sendbird-moderation-api-openapi.yml
  - type: Documentation
    url: https://sendbird.com/docs/chat/platform-api/
  - type: Authentication
    url: https://sendbird.com/docs/chat/platform-api/v3/authentication
  - type: RateLimits
    url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
- aid: sendbird:sendbird-users-api
  name: Sendbird Users API
  description: Operations for managing Sendbird users.
  humanURL: https://sendbird.com/docs/chat/platform-api/
  baseURL: https://api-{application_id}.sendbird.com/v3
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/sendbird-users-api-openapi.yml
  - type: Documentation
    url: https://sendbird.com/docs/chat/platform-api/
  - type: Authentication
    url: https://sendbird.com/docs/chat/platform-api/v3/authentication
  - type: RateLimits
    url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
common:
- type: Plans
  url: plans/sendbird-plans-pricing.yml
- type: FinOps
  url: finops/sendbird-finops.yml
- type: Packages
  url: packages/sendbird-packages.yml
- type: WellKnown
  url: well-known/sendbird-well-known.yml
- type: X-MCPServerCandidate
  url: mcp/sendbird-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/sendbird-llms.txt
- type: Overlay
  url: overlays/sendbird-platform-overlay.yaml
- type: Conformance
  url: conformance/sendbird-conformance.yml
- type: ErrorCatalog
  url: errors/sendbird-error-codes.yml
- type: ErrorCatalog
  url: errors/sendbird-problem-types.yml
- type: Lifecycle
  url: lifecycle/sendbird-lifecycle.yml
- type: Conventions
  url: conventions/sendbird-conventions.yml
- type: Components
  url: components/sendbird-components.yml
- type: DataModel
  url: data-model/sendbird-data-model.yml
- type: AgenticAccess
  url: agentic-access/sendbird-agentic-access.yml
- type: TrustCenter
  url: security/sendbird-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/sendbird-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/sendbird-domain-security.yml
- type: Authentication
  url: authentication/sendbird-authentication.yml
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/sendbird/overview
- type: Arazzo
  url: arazzo/sendbird-add-members-to-existing-channel-workflow.yml
  name: Sendbird Add Members to an Existing Channel
- type: Arazzo
  url: arazzo/sendbird-archive-and-delete-channel-workflow.yml
  name: Sendbird Archive and Delete a Channel
- type: Arazzo
  url: arazzo/sendbird-audit-channel-membership-workflow.yml
  name: Sendbird Audit a Channel and Its Recent Activity
- type: Arazzo
  url: arazzo/sendbird-ban-user-from-channel-workflow.yml
  name: Sendbird Ban a User from a Channel
- type: Arazzo
  url: arazzo/sendbird-create-channel-and-broadcast-workflow.yml
  name: Sendbird Create a Channel and Broadcast a Message
- type: Arazzo
  url: arazzo/sendbird-deactivate-user-cleanup-workflow.yml
  name: Sendbird Deactivate and Clean Up a User
- type: Arazzo
  url: arazzo/sendbird-direct-message-between-users-workflow.yml
  name: Sendbird Open a Direct Message Between Two Users
- type: Arazzo
  url: arazzo/sendbird-find-or-create-user-workflow.yml
  name: Sendbird Find or Create a User
- type: Arazzo
  url: arazzo/sendbird-issue-access-token-and-greet-workflow.yml
  name: Sendbird Issue an Access Token and Greet the User
- type: Arazzo
  url: arazzo/sendbird-moderate-channel-message-author-workflow.yml
  name: Sendbird Moderate the Author of the Latest Channel Message
- type: Arazzo
  url: arazzo/sendbird-mute-then-warn-user-workflow.yml
  name: Sendbird Mute a User and Post a Moderation Notice
- type: Arazzo
  url: arazzo/sendbird-onboard-user-and-start-channel-workflow.yml
  name: Sendbird Onboard a User and Start a Group Channel
- type: Arazzo
  url: arazzo/sendbird-rename-user-and-notify-channel-workflow.yml
  name: Sendbird Rename a User and Notify a Channel
- type: Arazzo
  url: arazzo/sendbird-reply-to-latest-message-workflow.yml
  name: Sendbird Reply to the Latest Message in a Channel
- type: Arazzo
  url: arazzo/sendbird-update-user-metadata-workflow.yml
  name: Sendbird Update User Metadata
- type: GitHubOrganization
  url: https://github.com/sendbird
- type: LinkedIn
  url: https://www.linkedin.com/company/sendbird
- type: Portal
  url: https://sendbird.com/docs/
- type: Authentication
  url: https://sendbird.com/docs/chat/platform-api/v3/authentication
- type: RateLimits
  url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
- type: Webhooks
  url: https://sendbird.com/docs/chat/platform-api/v3/webhooks
- type: ChangeLog
  url: https://sendbird.com/release-notes/
- type: StatusPage
  url: https://status.sendbird.com/
- type: Support
  url: https://sendbird.com/contact-us/
- type: Pricing
  url: https://sendbird.com/pricing/
- type: Blog
  url: https://sendbird.com/blog/
- type: PrivacyPolicy
  url: https://sendbird.com/privacy-policy/
- type: TermsOfService
  url: https://sendbird.com/terms-of-service/
- type: Website
  url: https://sendbird.com
- type: Dashboard
  url: https://dashboard.sendbird.com/
- type: SpectralRules
  url: rules/sendbird-rules.yml
- type: JSONLDContext
  url: json-ld/sendbird-context.jsonld
- type: Vocabulary
  url: vocabulary/sendbird-vocabulary.yml
- type: Integrations
  url: https://sendbird.com/partners
- type: LlmsText
  url: https://sendbird.com/llms.txt
integrations:
- name: Img partners
- name: Partners aws
- name: Partners brightcove
- name: Partners megazone
- name: Braze partner thumbnail
- name: Live Ramp partner thumbnail
- name: Frame 2043684008
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
  url: https://apievangelist.com
tags:
- Customer Service
- Voice
- Video
- Omnichannel
- WhatsApp
- SMS
tags_raw:
- Customer-Support
- Voice
- Video
- Omnichannel
- WhatsApp
- SMS
- Customer Support

Sendbird API — frequently asked questions

Does Sendbird have an API?

Yes. APIs.io lists 7 APIs from Sendbird, including Sendbird Calls API, Sendbird Business Messaging API and Sendbird AI Chatbot API, and 4 more.

Is there an OpenAPI specification for the Sendbird API?

Yes. APIs.io indexes 4 OpenAPI specifications for Sendbird, each linked for download from this page.

How do I authenticate with the Sendbird API?

Sendbird uses bearer-token authentication (apiKey · 1 scheme). The details are profiled on APIs.io as Sendbird Authentication.

How much does the Sendbird API cost?

Sendbird publishes its prices; its Starter 5K plan is $349/month as of 2026-10-28. APIs.io lists 8 pricing plans for Sendbird, with each plan's price, limits and inclusions under Pricing on this page.

Is the Sendbird API ready for AI agents?

Sendbird has a Kin Score of 51.9 out of 100 (developing) and an Agent Readiness score of 28.1 (agent-aware), scored by API Evangelist on 2026-11-06.

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