Sendbird

name: Sendbird
description: >-
  Sendbird provides APIs and SDKs for in-app chat, voice, video, AI chatbots, and omnichannel business messaging. Used
  by over 4,000 companies to build real-time communication experiences for customer support, communities, and
  marketplace platforms.
image: https://sendbird.com/favicon.ico
url: https://sendbird.com
created: '2025-01-14'
modified: '2026-05-19'
specificationVersion: '0.18'
apis:
  - name: Sendbird Platform API
    description: >-
      The Sendbird Platform API provides server-side access to manage users, channels, messages, and moderation for chat
      applications. Supports group channels, open channels, direct messages, push notifications, and webhooks.
    image: https://sendbird.com/favicon.ico
    humanURL: https://sendbird.com/docs/chat/platform-api/
    baseURL: https://api-{application_id}.sendbird.com/v3
    tags:
      - Chat
      - Messaging
      - Real-Time Communication
      - Push Notifications
    properties:
      - type: Documentation
        url: https://sendbird.com/docs/chat/platform-api/
      - type: OpenAPI
        url: openapi/sendbird-platform-openapi.yml
      - type: Authentication
        url: https://sendbird.com/docs/chat/platform-api/v3/authentication
      - type: RateLimits
        url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
    contact:
      - FN: Sendbird Support
        url: https://sendbird.com/contact-us/
  - name: Sendbird Calls API
    description: >-
      The Sendbird Calls API provides voice and video calling capabilities, enabling real-time one-on-one and group
      calls within applications.
    image: https://sendbird.com/favicon.ico
    humanURL: https://sendbird.com/docs/calls/
    baseURL: https://api-{application_id}.sendbird.com/v3
    tags:
      - Voice
      - Video
      - Calls
      - Real-Time Communication
    properties:
      - type: Documentation
        url: https://sendbird.com/docs/calls/
    contact:
      - FN: Sendbird Support
        url: https://sendbird.com/contact-us/
  - name: Sendbird Business Messaging API
    description: >-
      The Sendbird Business Messaging API enables omnichannel customer engagement through SMS, WhatsApp, and other
      messaging channels, supporting customer support and marketing use cases.
    image: https://sendbird.com/favicon.ico
    humanURL: https://sendbird.com/docs/business-messaging/
    baseURL: https://api-{application_id}.sendbird.com/v3
    tags:
      - Business Messaging
      - Omnichannel
      - Customer Support
      - WhatsApp
      - SMS
    properties:
      - type: Documentation
        url: https://sendbird.com/docs/business-messaging/
  - name: Sendbird AI Chatbot API
    description: >-
      The Sendbird AI Chatbot API enables building and deploying AI-powered chatbots within chat applications,
      supporting automated customer support and conversational AI experiences.
    image: https://sendbird.com/favicon.ico
    humanURL: https://sendbird.com/docs/ai-chatbot/
    baseURL: https://api-{application_id}.sendbird.com/v3
    tags:
      - AI
      - Chatbot
      - Customer Support
      - Automation
    properties:
      - type: Documentation
        url: https://sendbird.com/docs/ai-chatbot/
common:
  - type: PostmanWorkspace
    url: https://www.postman.com/kinlaneapi/sendbird/overview
  - type: ArazzoWorkflows
    url: arazzo/
    workflows:
      - url: arazzo/sendbird-add-members-to-existing-channel-workflow.yml
        name: Sendbird Add Members to an Existing Channel
        summary: Confirm a channel, recreate it as distinct with an expanded member set, and notify.
      - url: arazzo/sendbird-archive-and-delete-channel-workflow.yml
        name: Sendbird Archive and Delete a Channel
        summary: Read a channel's recent messages for archival, then delete the channel.
      - url: arazzo/sendbird-audit-channel-membership-workflow.yml
        name: Sendbird Audit a Channel and Its Recent Activity
        summary: List channels for a member, then read details and recent messages for one.
      - url: arazzo/sendbird-ban-user-from-channel-workflow.yml
        name: Sendbird Ban a User from a Channel
        summary: Confirm a user and channel exist, then ban the user from the channel.
      - url: arazzo/sendbird-create-channel-and-broadcast-workflow.yml
        name: Sendbird Create a Channel and Broadcast a Message
        summary: Create a group channel with a member set and immediately broadcast a message.
      - url: arazzo/sendbird-deactivate-user-cleanup-workflow.yml
        name: Sendbird Deactivate and Clean Up a User
        summary: Confirm a user exists, then delete the user account from the application.
      - url: arazzo/sendbird-direct-message-between-users-workflow.yml
        name: Sendbird Open a Direct Message Between Two Users
        summary: Create a distinct 1:1 channel for two users and send the first message.
      - url: arazzo/sendbird-find-or-create-user-workflow.yml
        name: Sendbird Find or Create a User
        summary: Look up a user by ID and create them only if they do not already exist.
      - url: arazzo/sendbird-issue-access-token-and-greet-workflow.yml
        name: Sendbird Issue an Access Token and Greet the User
        summary: Create a user with an issued access token and send them a private channel greeting.
      - url: arazzo/sendbird-moderate-channel-message-author-workflow.yml
        name: Sendbird Moderate the Author of the Latest Channel Message
        summary: Read a channel's latest message, identify its author, and mute that user.
      - url: arazzo/sendbird-mute-then-warn-user-workflow.yml
        name: Sendbird Mute a User and Post a Moderation Notice
        summary: Mute a user in a channel and post an admin notice explaining the action.
      - url: arazzo/sendbird-onboard-user-and-start-channel-workflow.yml
        name: Sendbird Onboard a User and Start a Group Channel
        summary: Create a user, open a group channel for them, and post a welcome message.
      - url: arazzo/sendbird-rename-user-and-notify-channel-workflow.yml
        name: Sendbird Rename a User and Notify a Channel
        summary: Update a user's nickname and announce the change in a channel.
      - url: arazzo/sendbird-reply-to-latest-message-workflow.yml
        name: Sendbird Reply to the Latest Message in a Channel
        summary: Read the most recent messages in a channel and post a reply.
      - url: arazzo/sendbird-update-user-metadata-workflow.yml
        name: Sendbird Update User Metadata
        summary: Fetch a user, then merge nickname, profile, and metadata updates onto them.
  - type: GitHubOrganization
    url: https://github.com/sendbird
  - type: LinkedIn
    url: https://www.linkedin.com/company/sendbird
  - type: Portal
    url: https://sendbird.com/docs/
  - type: Authentication
    url: https://sendbird.com/docs/chat/platform-api/v3/authentication
  - type: RateLimits
    url: https://sendbird.com/docs/chat/platform-api/v3/rate-limits
  - type: Webhooks
    url: https://sendbird.com/docs/chat/platform-api/v3/webhooks
  - type: ChangeLog
    url: https://sendbird.com/release-notes/
  - type: StatusPage
    url: https://status.sendbird.com/
  - type: Support
    url: https://sendbird.com/contact-us/
  - type: Pricing
    url: https://sendbird.com/pricing/
  - type: Blog
    url: https://sendbird.com/blog/
  - type: PrivacyPolicy
    url: https://sendbird.com/privacy-policy/
  - type: TermsOfService
    url: https://sendbird.com/terms-of-service/
  - type: Website
    url: https://sendbird.com
  - type: Dashboard
    url: https://dashboard.sendbird.com/
  - type: SpectralRules
    url: rules/sendbird-rules.yml
  - type: JSONLDContext
    url: json-ld/sendbird-context.jsonld
  - type: Vocabulary
    url: vocabulary/sendbird-vocabulary.yml
  - type: Integrations
    url: https://sendbird.com/partners
  - type: LLMsTxt
    url: https://sendbird.com/llms.txt
integrations:
  - name: Img partners
  - name: Partners aws
  - name: Partners brightcove
  - name: Partners megazone
  - name: Braze partner thumbnail
  - name: Live Ramp partner thumbnail
  - name: Frame 2043684008
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com
    url: https://apievangelist.com