niche · -1.1 market domain

Live Chat

Score 17.1 / 100 25 providers +2 via APIs 7 APIs Search apis.io →

Providers using this tag (25)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 1 Complete, well-documented, and agent-ready
Strong 1 Solid coverage with minor gaps
Developing 5 Usable, with meaningful gaps to close
Thin 10 Limited public surface area
Emerging 8 Early or largely undocumented

APIs with this tag (7)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Strong 1 Solid coverage with minor gaps
Developing 3 Usable, with meaningful gaps to close
Thin 2 Limited public surface area
Emerging 1 Early or largely undocumented

Companies reaching this through an API (2)

These companies publish an API, specification or operation carrying “Live Chat” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

dialogbrain-com Zoho

Score breakdown

Frequency
38.2
log-scaled weighted occurrences
Breadth
0.3
spread across providers
Quality lift
35.2
mean composite of providers using it
Cohesion
2.5
strength of nearest seed neighbor

Related tags

Help Desk 9 co-occurrences Customer Service 20 co-occurrences Omnichannel 5 co-occurrences Chatbots 9 co-occurrences Conversations 11 co-occurrences Widgets 6 co-occurrences Ticketing 5 co-occurrences

Where this tag comes from

Provider tag25
Api tag7

Cohort brief

Auto-generated

The 21 providers in the APIs.io catalog tagged Live Chat, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
21
of 25 in the catalog
Mean Kin Score
36.8
+12.7 vs catalog 24.1
Mean Agent Readiness
28.2
+14.1 vs catalog 14.1
Spread
15.1–81.3
median 35.8 · σ 14.6
How the 21 split by band
Exemplar 1Strong 1Developing 5Thin 8Emerging 6Minimal 0
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Contract Quality 39.6 18.6 +21 21
Access Clarity 43.4 30 +13.4 21
Developer Ergonomics 35.5 24.5 +11 21
Operational Transparency 21.2 13.2 +8 21
Discoverability 66.5 59.1 +7.4 21
Contract Governance 12.7 9.7 +3 21

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 33% 18% +15
MCP server (first-party) 38% 16% +22
Agent Skills 0% 0% 0
OAuth scopes 10% 13% -3
Security 100% 99% +1
Arazzo workflows 0% 1% -1
Governance rules 71% 36% +35

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 Brevo 81.3
  2. 2 Hiver 62.6
  3. 3 Help Scout 51.5
  4. 4 Gleap 43.4
  5. 5 Chatway 43
  6. 6 Tidio 42.9
  7. 7 Chatwoot 42.4
  8. 8 Sobot 39
  9. 9 Arena 38.7
  10. 10 Re:amaze 36.5
Top by Agent Readiness
  1. 1 Brevo 57.2
  2. 2 LiveChat 47.1
  3. 3 Hiver 46.8
  4. 4 Chatway 44.6
  5. 5 Olark 43.3
  6. 6 Groove 40.1
  7. 7 Gleap 31.9
  8. 8 Hooky 31.7
  9. 9 Chatwoot 30.6
  10. 10 Crisp 30
All 25 members of this roster resolve to a provider in the catalog; 21 carry a score (84%). The figures above describe the scored members only.
Coverage caveat. 15 of 21 scored members had under half their catalog-attributable points satisfied at all (catalog_earned / catalog_max < 0.5). They are INCLUDED in the mean above. A large share here means the cohort mean is partly a measurement of how far our enrichment reached, not only of how these providers publish.Generated from the catalog build of 14 November 2026, across 41591 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

Every tag here is available over the APIs.io API and to AI agents over MCP.

MCP server

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https://apis.io/mcp

Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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This tag
curl "https://apis.io/api/v1/tags/live-chat"
All tags
curl "https://apis.io/api/v1/tags?limit=25"
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The distribution (Pro)

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