Olark

aid: olark
name: Olark
description: Olark is a live chat and AI-powered customer communication platform that enables businesses to engage website
  visitors in real time through chat, chatbots, WhatsApp, and SMS. The platform combines human support with CoPilot automation
  for capturing leads, driving sales, and providing 24/7 customer service, and is WCAG 2.1 AA accessibility certified. Olark
  exposes a browser-side JavaScript API for embedding and customizing the chat widget, plus webhooks and integrations with
  100+ external tools.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/olark.png
tags:
- Live Chat
- Customer Support
- Chatbots
- Customer Engagement
- Messaging
- Accessibility
url: https://raw.githubusercontent.com/api-evangelist/olark/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
- aid: olark:javascript-api
  name: Olark JavaScript API
  description: Browser-side JavaScript API for controlling the Olark chat widget, including chatbox appearance and behavior,
    chat conversations, visitor information, attention grabber, greeter and pre-chat surveys, targeted chat rules, and integrations.
    Authentication is configured via an Olark site identifier passed to olark.identify().
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Live Chat
  - JavaScript
  - Widget
  - Customer Engagement
  properties:
  - type: Documentation
    url: https://www.olark.com/api
  - url: graphql/olark-graphql.md
    type: GraphQL
- aid: olark:olark-box-api
  name: Olark Box API
  description: Chatbox visibility and lifecycle
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Box
  properties:
  - type: OpenAPI
    url: openapi/olark-box-api-openapi.yml
- aid: olark:olark-chat-api
  name: Olark Chat API
  description: Chat conversation and operator control
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/olark-chat-api-openapi.yml
- aid: olark:olark-configure-api
  name: Olark Configure API
  description: Pre-load configuration
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Configure
  properties:
  - type: OpenAPI
    url: openapi/olark-configure-api-openapi.yml
- aid: olark:olark-rules-api
  name: Olark Rules API
  description: Targeted chat rules
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Rules
  properties:
  - type: OpenAPI
    url: openapi/olark-rules-api-openapi.yml
- aid: olark:olark-visitor-api
  name: Olark Visitor API
  description: Visitor profile updates
  humanURL: https://www.olark.com/api
  baseURL: https://www.olark.com/api
  tags:
  - Visitor
  properties:
  - type: OpenAPI
    url: openapi/olark-visitor-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/olark-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/olark-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/olark-domain-security.yml
- type: Authentication
  url: authentication/olark-authentication.yml
- type: GitHubOrganization
  url: https://github.com/olark
- type: LinkedIn
  url: https://www.linkedin.com/company/olark
- type: Website
  url: https://www.olark.com
- type: Documentation
  url: https://www.olark.com/help
- type: API Documentation
  url: https://www.olark.com/api
- type: Pricing
  url: https://www.olark.com/pricing
- type: Signup
  url: https://www.olark.com/signup
- type: Blog
  url: https://blog.olark.com/rss.xml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com