Chatway

Chatway is a live chat and AI customer support platform offering an all‑in‑one inbox, automation, and Multi‑Channel Platform (MCP) for AI agents such as ChatGPT and Claude. It provides live chat, AI chatbot, integrations, pricing plans, and developer resources.

Chatway is listed with 2 APIs on the APIs.io network. Tagged areas include Live Chat, Artificial Intelligence, Customer Service, MCP, and Chatbots.

The Chatway catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.

Chatway’s developer surface includes authentication, getting-started guide, documentation, API reference, pricing, engineering blog, and 19 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

34.6/100 thin Agent 45/100 agent ready Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

2 APIs

Live Chat Artificial Intelligence Customer Service MCP Chatbots Company

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 34.6/100 · thin

Contract Quality 6.9 / 21

Developer Ergonomics 6.3 / 17

Access Clarity 8.1 / 17

Operational Transparency 0.9 / 11

Contract Governance 2.2 / 10

Discoverability 4.9 / 9

Regulatory Posture 2.9 / 15

Agent readiness — 45/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 6 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 6 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)

5 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 32.6 — up to +16.9 composite points
Developer Ergonomics scores 36.9 — up to +12.6 composite points
Operational Transparency scores 7.9 — up to +12.0 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/chatway-app/apis.yml: open an issue on github.com/api-evangelist/chatway-app to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OAuth 2.0 Protected Resource Metadata

measured — observed by APIs.io (verified)

Dynamic Client Registration

measured — observed by APIs.io (published)

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Chatway REST API

Chatway live chat and AI support REST API as described in the developer documentation.

Chatway API

Chatway API as documented publicly: 21 operations. Contract generated from the documentation by API Evangelist (2026-11-04); not the provider's own document.

Chatway API pricing

Prices published by Chatway, read 2026-11-04 from chatway.app/pricing.

Plan	Price
Free	$0
Business	$31 $39/m onth (Billed yearly)
Plus	$159 $199/m onth (Billed yearly)
Enterprise	Contact Sales
AI Support Agent (Add‑ON)	$0.50/resolved conversation

Plan details, limits and sources →

Pricing Plans 1

Published pricing tiers and plan structures.

Chatway App Plans Pricing

5 plans

PLANS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Chatway App Webhooks

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Chatway App Context

15 classes · 24 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Chatway API Rules

44 rules · 38 errors 4 warnings 2 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

GetApiV1AgentsIdResponse

11 properties

JSON SCHEMA

GetApiV1AgentsResponse

3 properties

JSON SCHEMA

GetWellKnownAgentSkillsIndexJsonResponse

2 properties

JSON SCHEMA

PostAgentsInviteRequest

4 properties

JSON SCHEMA

PostApiV1WebhooksResponse

3 properties

JSON SCHEMA

PostMessagesRequest

3 properties

JSON SCHEMA

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Chatway App Authentication

2 schemes

SECURITY

Chatway App Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

GettingStarted

GettingStarted

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

Webhooks

DataModel

Conventions

Conformance

Scroll for all 7

Build 2

SDKs, sample code, and the tooling you integrate with

SDKs

SDKs

Packages

Packages

Access & Security 2

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

HelpCenter

HelpCenter

Commercial 4

Pricing, plans, and the legal terms of use

Plans

TermsOfService

PrivacyPolicy

Pricing

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: chatway-app
name: Chatway
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: medium
  probe_state: unreadable
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://chatway.app/wp-content/themes/chatway-theme/assets/images/preview/chatway-v2-preview.webp
description: Chatway is a live chat and AI customer support platform offering an all‑in‑one inbox, automation, and Multi‑Channel
  Platform (MCP) for AI agents such as ChatGPT and Claude. It provides live chat, AI chatbot, integrations, pricing plans,
  and developer resources.
url: https://artifacts.apis.io/chatway-app/apis.yml
x-type: company
x-source: harvest:mcp-registry
x-tier: profiled
x-tier-reason: enrichment pass 2026-11-04 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-11-04'
modified: '2026-11-04'
tags:
- Live Chat
- Artificial Intelligence
- Customer Service
- MCP
- Chatbots
- Company
tags_raw:
- Live Chat
- AI
- Customer Support
- MCP
- Chatbot
- Company
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/chatway-app-plans-pricing.yml
- type: Spectral
  url: rules/chatway-app-rules.yml
- type: JSONLD
  url: json-ld/chatway-app-context.jsonld
- type: Vocabulary
  url: vocabulary/chatway-app-vocabulary.yml
- type: Webhooks
  url: asyncapi/chatway-app-webhooks.yml
- type: DataModel
  url: data-model/chatway-app-data-model.yml
- type: Conventions
  url: conventions/chatway-app-conventions.yml
- type: Authentication
  url: authentication/chatway-app-authentication.yml
- type: Conformance
  url: conformance/chatway-app-conformance.yml
- type: LLMsTxt
  url: llms/chatway-app-llms.txt
- type: WellKnown
  url: well-known/chatway-app-well-known.yml
- type: Hosts
  url: hosts/chatway-app-hosts.yml
- type: Vendors
  url: vendors/chatway-app-vendors.yml
- type: SDKs
  url: packages/chatway-app-packages.yml
- type: Packages
  url: packages/chatway-app-packages.yml
- type: TermsOfService
  url: https://chatway.app/terms-of-service
- type: PrivacyPolicy
  url: https://chatway.app/privacy-policy
- type: GettingStarted
  url: https://developers.chatway.app/operations/guides.quickstart
- type: Documentation
  url: https://developers.chatway.app/
- type: DomainSecurity
  url: security/chatway-app-domain-security.yml
- type: Website
  url: https://chatway.app/
- type: APIReference
  url: https://chatway.app/api/
- type: Pricing
  url: https://chatway.app/pricing
- type: Blog
  url: https://chatway.app/blog
- type: HelpCenter
  url: https://chatway.app/help
- type: Integrations
  url: https://chatway.app/integrations
apis:
- name: Chatway REST API
  description: Chatway live chat and AI support REST API as described in the developer documentation.
  humanURL: https://developers.chatway.app/
  baseURL: null
  aid: chatway-app:chatway-rest-api
- aid: chatway-app:chatway-app-api
  name: Chatway API
  description: 'Chatway API as documented publicly: 21 operations. Contract generated from the documentation by API Evangelist
    (2026-11-04); not

    the provider''s own document.'
  humanURL: https://developers.chatway.app/operations/guides.quickstart
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/chatway-app-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/chatway-app-get-api-v1-agents-response-schema.json
  - type: JSONSchema
    url: json-schema/chatway-app-get-api-v1-agents-id-response-schema.json
  - type: JSONSchema
    url: json-schema/chatway-app-post-agents-invite-request-schema.json
  - type: JSONSchema
    url: json-schema/chatway-app-post-messages-request-schema.json
  - type: JSONSchema
    url: json-schema/chatway-app-get-well-known-agent-skills-index-json-response-schema.json
  - type: JSONSchema
    url: json-schema/chatway-app-post-api-v1-webhooks-response-schema.json
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: Developer documentation is HTML without a published OpenAPI, AsyncAPI, GraphQL, gRPC, or WSDL spec.
  evidence:
  - url: https://developers.chatway.app/operations/guides.api_overview
    status: 200
  checked: '2026-11-04'
x-enrichment:
  date: '2026-11-04'
  status: enriched
  artifacts_added: 39
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

Chatway API — frequently asked questions

Does Chatway have an API?

Yes. APIs.io lists 2 APIs from Chatway, including Chatway REST API and Chatway API.

Is there an OpenAPI specification for the Chatway API?

Yes. APIs.io indexes 1 OpenAPI specification for Chatway, each linked for download from this page.

How do I authenticate with the Chatway API?

Chatway documents its authentication (2 schemes). The details are profiled on APIs.io as Chatway App Authentication.

How much does the Chatway API cost?

Chatway publishes its prices; its Free plan is $0 as of 2026-11-04. APIs.io lists 5 pricing plans for Chatway, with each plan's price, limits and inclusions under Pricing on this page.

Is the Chatway API ready for AI agents?

Chatway has a Kin Score of 34.6 out of 100 (thin) and an Agent Readiness score of 44.6 (agent-ready), scored by API Evangelist on 2026-11-06.

Work with this as data

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One button, every client — Claude, Cursor, VS Code and the rest.

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get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
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