Crisp

aid: crisp
url: https://raw.githubusercontent.com/api-evangelist/crisp/refs/heads/main/apis.yml
name: Crisp
kind: company
description: >-
  Crisp is a customer messaging platform offering live chat, shared inbox, helpdesk, chatbot, and CRM features for businesses of all sizes.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
  - Customer Service
  - Live Chat
  - Helpdesk
  - Messaging
  - Chatbots
created: '2026-05-08'
modified: '2026-05-30'
specificationVersion: '0.19'
apis:
  - aid: crisp:crisp-rest-api
    name: Crisp REST API v1
    description: >-
      Crisp REST API v1 manages websites, conversations, messages, people (contacts), segments, helpdesks, campaigns, plugins, and operator/team configuration with token-based scoped authentication.
    image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
    humanURL: https://docs.crisp.chat/references/rest-api/v1/
    baseURL: https://api.crisp.chat/v1
    tags:
      - Messaging
      - Customer Service
      - REST
    properties:
      - type: Documentation
        url: https://docs.crisp.chat/references/rest-api/v1/
      - type: Developers
        url: https://docs.crisp.chat/
      - type: OpenAPI
        url: openapi/crisp-openapi.yml
  - aid: crisp:crisp-realtime-api
    name: Crisp Realtime (Webhooks + RTM) v1
    description: >-
      Crisp realtime surface combining HTTP Web Hooks (signed plugin hooks and unsigned website hooks) and the Socket.IO RTM API. Both deliver the same conversational, people, campaign, browsing, call, identity, status, website, bucket, email, plugin and plan event taxonomy; RTM additionally exposes spam, people-import progress, widget action, and media-listing events.
    image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
    humanURL: https://docs.crisp.chat/references/rtm-api/v1/
    baseURL: https://api.crisp.chat/v1/plugin/connect/endpoints
    tags:
      - Webhooks
      - Realtime
      - Socket.IO
      - AsyncAPI
      - Messaging
    properties:
      - type: Documentation
        url: https://docs.crisp.chat/references/rtm-api/v1/
      - type: Webhooks
        url: https://docs.crisp.chat/references/web-hooks/v1/
      - type: Developers
        url: https://docs.crisp.chat/
      - type: AsyncAPI
        url: asyncapi/crisp-asyncapi.yml
common:
  - type: GitHubOrganization
    url: https://github.com/crisp-im
  - type: LinkedIn
    url: https://www.linkedin.com/company/crisp-im
  - type: Website
    url: https://crisp.chat/
  - type: Documentation
    url: https://docs.crisp.chat/references/rest-api/v1/
  - type: Plans
    url: plans/crisp-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/crisp-rate-limits.yml
  - type: FinOps
    url: finops/crisp-finops.yml
  - type: Integrations
    url: https://crisp.chat/en/integrations/
integrations:
  - name: page-header-search-icon
  - name: integrations-hero-illustration
  - name: integration-icon-Videosupport
  - name: integration-icon-n8n
  - name: integration-icon-Briskport
  - name: integration-icon-Message Scheduler
  - name: integration-icon-Segment
  - name: integration-icon-Zapier
  - name: integration-icon-Rotic Chatbot
  - name: integration-icon-Quick Actions
  - name: integration-icon-Auto-Responder
  - name: integration-icon-Spam Detector
  - name: integration-icon-Data Cleaner
  - name: integration-icon-Quicklinks
  - name: integration-icon-Auto-Delete
  - name: integration-icon-Hugo
  - name: integration-icon-Watchdog
  - name: integration-icon-Make
  - name: 'integration-icon-Smart Segment Rules: Auto Segmenting'
  - name: integration-icon-Bot
  - name: integration-icon-Jira Service Management
  - name: integration-icon-Request Screen Recording
  - name: integration-icon-Cloudflare
  - name: integration-icon-WHMCS PRO
  - name: integration-icon-WooCommerce
  - name: integration-icon-WHMCS
  - name: integration-icon-Wordpress
  - name: integration-icon-Shopify
  - name: integration-icon-Prestashop
  - name: integration-icon-Magento
  - name: integration-icon-Joomla
  - name: integration-icon-Webflow
  - name: integration-icon-Klaviyo
  - name: integration-icon-Pipedrive
  - name: integration-icon-Zoho
  - name: integration-icon-Microsoft Dynamics 365
  - name: integration-icon-Mailchimp
  - name: integration-icon-Hubspot
  - name: integration-icon-Salesforce
  - name: integration-icon-Tabular - Email Builder
  - name: integration-icon-HockeyStack
  - name: integration-icon-Session Recordings
  - name: integration-icon-ActiveDEMAND
  - name: integration-icon-SocialPrf
  - name: integration-icon-Instagram
  - name: integration-icon-Twitter DM
  - name: integration-icon-Dropbox Integration
  - name: integration-icon-Discord
  - name: integration-icon-Messenger
  - name: integration-icon-Google Play Reviews
  - name: integration-icon-Twilio SMS
  - name: integration-icon-Discord Tickets
  - name: integration-icon-Viber
  - name: integration-icon-WhatsApp
  - name: integration-icon-Line
  - name: integration-icon-Telegram
  - name: integration-icon-Operators Analytics
  - name: integration-icon-Chat Rate Pro
  - name: integration-icon-Email Insights
  - name: integration-icon-Smiirl
  - name: integration-icon-Ply
  - name: integration-icon-Help Desk Hero
  - name: integration-icon-Ask Rating
  - name: integration-icon-Produktly
  - name: integration-icon-Onepilot
  - name: integration-icon-Contact Form
  - name: integration-icon-IsDown
  - name: integration-icon-ChargeDesk
  - name: integration-icon-Ticket Center
  - name: integration-icon-Stripe
  - name: integration-icon-Jimo
  - name: integration-icon-GitHub
  - name: integration-icon-Ticket Manager
  - name: integration-icon-Olvy
  - name: integration-icon-Jira
  - name: integration-icon-Ringover
  - name: integration-icon-Aircall
  - name: integration-icon-Trello
  - name: integration-icon-Slack
  - name: integration-icon-KrispCall
  - name: integration-icon-Raycast
  - name: footer-cta-background
  - name: footer-cta-pattern
  - name: footer-cta-reception
  - name: footer-cta-persona
  - name: footer-cta-badge-g2-high-performer
  - name: footer-cta-badge-g2-momentum-leader
  - name: footer-cta-badge-g2-loved
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com