Crisp

Crisp is a customer messaging platform offering live chat, shared inbox, helpdesk, chatbot, and CRM features for businesses of all sizes.

2 APIs 0 Features

Customer ServiceLive ChatHelpdeskMessagingChatbots

APIs

Crisp REST API v1

Crisp REST API v1 manages websites, conversations, messages, people (contacts), segments, helpdesks, campaigns, plugins, and operator/team configuration with token-based scoped ...

Crisp Realtime (Webhooks + RTM) v1

Crisp realtime surface combining HTTP Web Hooks (signed plugin hooks and unsigned website hooks) and the Socket.IO RTM API. Both deliver the same conversational, people, campaig...

Collections

Crisp REST API v1

OPEN

Pricing Plans

Crisp Plans Pricing

1 plans

PLANS

Rate Limits

Crisp Rate Limits

1 limits

RATE LIMITS

FinOps

Crisp Finops

FINOPS

Event Specifications

Crisp Realtime Surface (Webhooks + RTM)

AsyncAPI description of Crisp's two realtime delivery surfaces: * **Web Hooks (v1)** — HTTP POST callbacks delivered to a subscriber URL registered on a Crisp website or Crisp p...

ASYNCAPI

Resources

👥

GitHubOrganization

Sources

opencollection: 1.0.0
info:
  name: Crisp REST API v1
  version: '1.0'
request:
  auth:
    type: basic
    username: '{{username}}'
    password: '{{password}}'
items:
- info:
    name: Website
    type: folder
  items:
  - info:
      name: Create a new website
      type: http
    http:
      method: POST
      url: https://api.crisp.chat/v1/website
      body:
        type: json
        data: '{}'
    docs: Create a new website
  - info:
      name: Check if website exists
      type: http
    http:
      method: HEAD
      url: https://api.crisp.chat/v1/website
    docs: Check if website exists
  - info:
      name: Get website
      type: http
    http:
      method: GET
      url: https://api.crisp.chat/v1/website/:website_id
      params:
      - name: website_id
        value: ''
        type: path
    docs: Get website
  - info:
      name: Delete website
      type: http
    http:
      method: DELETE
      url: https://api.crisp.chat/v1/website/:website_id
      params:
      - name: website_id
        value: ''
        type: path
    docs: Delete website
  - info:
      name: Abort scheduled website deletion
      type: http
    http:
      method: DELETE
      url: https://api.crisp.chat/v1/website/:website_id/expunge
      params:
      - name: website_id
        value: ''
        type: path
    docs: Abort scheduled website deletion
- info:
    name: Conversations
    type: folder
  items:
  - info:
      name: List conversations
      type: http
    http:
      method: GET
      url: https://api.crisp.chat/v1/website/:website_id/conversations/:page_number
      params:
      - name: website_id
        value: ''
        type: path
      - name: page_number
        value: ''
        type: path
    docs: List conversations
  - info:
      name: Create a new conversation
      type: http
    http:
      method: POST
      url: https://api.crisp.chat/v1/website/:website_id/conversation
      params:
      - name: website_id
        value: ''
        type: path
    docs: Create a new conversation
  - info:
      name: Get conversation
      type: http
    http:
      method: GET
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
    docs: Get conversation
  - info:
      name: List conversation messages
      type: http
    http:
      method: GET
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/messages
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
    docs: List conversation messages
  - info:
      name: Send a message in conversation
      type: http
    http:
      method: POST
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/message
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
      body:
        type: json
        data: '{}'
    docs: Send a message in conversation
  - info:
      name: Update conversation state
      type: http
    http:
      method: PATCH
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/state
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
      body:
        type: json
        data: '{}'
    docs: Update conversation state
  - info:
      name: Assign conversation routing
      type: http
    http:
      method: PATCH
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/routing
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
    docs: Assign conversation routing
  - info:
      name: Get conversation metadata
      type: http
    http:
      method: GET
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/meta
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
    docs: Get conversation metadata
  - info:
      name: Save conversation participants
      type: http
    http:
      method: PUT
      url: https://api.crisp.chat/v1/website/:website_id/conversation/:session_id/participants
      params:
      - name: website_id
        value: ''
        type: path
      - name: session_id
        value: ''
        type: path
      body:
        type: json
        data: '{}'
    docs: Save conversation participants
bundled: true