Crisp

Crisp is a customer messaging platform offering live chat, shared inbox, helpdesk, chatbot, and CRM features for businesses of all sizes.

Crisp publishes 3 APIs on the APIs.io network: Realtime (Webhooks + RTM) v1, Conversations API, and Website API. Tagged areas include Customer Service, Live Chat, Helpdesk, Messaging, and Chatbots.

The Crisp catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 Spectral governance ruleset.

Crisp’s developer surface includes authentication, documentation, engineering blog, and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub

37.3/100 thin ▼ -6.8 Agent 36/100 agent ready Full breakdown ↓
scored 2026-07-28 · rubric v0.6

AccessSelf serve

3 APIs

Customer ServiceLive ChatHelpdeskMessagingChatbots

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6

Composite quality — 37.3/100 · thin

Contract Quality 15.9 / 25

Developer Ergonomics 4.3 / 20

Commercial Clarity 5.8 / 20

Operational Transparency 3.4 / 13

Governance 5.0 / 12

Discoverability 6.5 / 10

Agent readiness — 36/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/crisp: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 3

Individual APIs this provider publishes, each with its own machine-readable definition.

Rate Limits 1

Documented rate limits and quota policies.

Crisp Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: crisp
url: https://raw.githubusercontent.com/api-evangelist/crisp/refs/heads/main/apis.yml
name: Crisp
kind: company
description: Crisp is a customer messaging platform offering live chat, shared inbox, helpdesk, chatbot, and CRM features
  for businesses of all sizes.
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/crisp.png
tags:
- Customer Service
- Live Chat
- Helpdesk
- Messaging
- Chatbots
created: '2026-05-08'
modified: '2026-05-30'
specificationVersion: '0.19'
apis:
- aid: crisp:crisp-realtime-api
  name: Crisp Realtime (Webhooks + RTM) v1
  description: Crisp realtime surface combining HTTP Web Hooks (signed plugin hooks and unsigned website hooks) and the Socket.IO
    RTM API. Both deliver the same conversational, people, campaign, browsing, call, identity, status, website, bucket, email,
    plugin and plan event taxonomy; RTM additionally exposes spam, people-import progress, widget action, and media-listing
    events.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://docs.crisp.chat/references/rtm-api/v1/
  baseURL: https://api.crisp.chat/v1/plugin/connect/endpoints
  tags:
  - Webhooks
  - Realtime
  - Socket.IO
  - AsyncAPI
  - Messaging
  properties:
  - type: Documentation
    url: https://docs.crisp.chat/references/rtm-api/v1/
  - type: Webhooks
    url: https://docs.crisp.chat/references/web-hooks/v1/
  - type: Developers
    url: https://docs.crisp.chat/
  - type: AsyncAPI
    url: asyncapi/crisp-asyncapi.yml
- aid: crisp:crisp-conversations-api
  name: Crisp Conversations API
  description: The Conversations API from Crisp — 9 operation(s) for conversations.
  humanURL: https://docs.crisp.chat/references/rest-api/v1/
  baseURL: https://api.crisp.chat/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/crisp-conversations-api-openapi.yml
  - type: Documentation
    url: https://docs.crisp.chat/references/rest-api/v1/
  - type: Developers
    url: https://docs.crisp.chat/
- aid: crisp:crisp-website-api
  name: Crisp Website API
  description: The Website API from Crisp — 3 operation(s) for website.
  humanURL: https://docs.crisp.chat/references/rest-api/v1/
  baseURL: https://api.crisp.chat/v1
  tags:
  - Website
  properties:
  - type: OpenAPI
    url: openapi/crisp-website-api-openapi.yml
  - type: Documentation
    url: https://docs.crisp.chat/references/rest-api/v1/
  - type: Developers
    url: https://docs.crisp.chat/
common:
- type: AgenticAccess
  url: agentic-access/crisp-agentic-access.yml
- type: DomainSecurity
  url: security/crisp-domain-security.yml
- type: Authentication
  url: authentication/crisp-authentication.yml
- type: GitHubOrganization
  url: https://github.com/crisp-im
- type: LinkedIn
  url: https://www.linkedin.com/company/crisp-im
- type: Website
  url: https://crisp.chat/
- type: Documentation
  url: https://docs.crisp.chat/references/rest-api/v1/
- type: Plans
  url: plans/crisp-plans-pricing.yml
- type: RateLimits
  url: rate-limits/crisp-rate-limits.yml
- type: FinOps
  url: finops/crisp-finops.yml
- url: https://crisp.chat/en/blog/
  type: Blog
- type: Integrations
  url: https://crisp.chat/en/integrations/
integrations:
- name: page-header-search-icon
- name: integrations-hero-illustration
- name: integration-icon-Videosupport
- name: integration-icon-n8n
- name: integration-icon-Briskport
- name: integration-icon-Message Scheduler
- name: integration-icon-Segment
- name: integration-icon-Zapier
- name: integration-icon-Rotic Chatbot
- name: integration-icon-Quick Actions
- name: integration-icon-Auto-Responder
- name: integration-icon-Spam Detector
- name: integration-icon-Data Cleaner
- name: integration-icon-Quicklinks
- name: integration-icon-Auto-Delete
- name: integration-icon-Hugo
- name: integration-icon-Watchdog
- name: integration-icon-Make
- name: 'integration-icon-Smart Segment Rules: Auto Segmenting'
- name: integration-icon-Bot
- name: integration-icon-Jira Service Management
- name: integration-icon-Request Screen Recording
- name: integration-icon-Cloudflare
- name: integration-icon-WHMCS PRO
- name: integration-icon-WooCommerce
- name: integration-icon-WHMCS
- name: integration-icon-Wordpress
- name: integration-icon-Shopify
- name: integration-icon-Prestashop
- name: integration-icon-Magento
- name: integration-icon-Joomla
- name: integration-icon-Webflow
- name: integration-icon-Klaviyo
- name: integration-icon-Pipedrive
- name: integration-icon-Zoho
- name: integration-icon-Microsoft Dynamics 365
- name: integration-icon-Mailchimp
- name: integration-icon-Hubspot
- name: integration-icon-Salesforce
- name: integration-icon-Tabular - Email Builder
- name: integration-icon-HockeyStack
- name: integration-icon-Session Recordings
- name: integration-icon-ActiveDEMAND
- name: integration-icon-SocialPrf
- name: integration-icon-Instagram
- name: integration-icon-Twitter DM
- name: integration-icon-Dropbox Integration
- name: integration-icon-Discord
- name: integration-icon-Messenger
- name: integration-icon-Google Play Reviews
- name: integration-icon-Twilio SMS
- name: integration-icon-Discord Tickets
- name: integration-icon-Viber
- name: integration-icon-WhatsApp
- name: integration-icon-Line
- name: integration-icon-Telegram
- name: integration-icon-Operators Analytics
- name: integration-icon-Chat Rate Pro
- name: integration-icon-Email Insights
- name: integration-icon-Smiirl
- name: integration-icon-Ply
- name: integration-icon-Help Desk Hero
- name: integration-icon-Ask Rating
- name: integration-icon-Produktly
- name: integration-icon-Onepilot
- name: integration-icon-Contact Form
- name: integration-icon-IsDown
- name: integration-icon-ChargeDesk
- name: integration-icon-Ticket Center
- name: integration-icon-Stripe
- name: integration-icon-Jimo
- name: integration-icon-GitHub
- name: integration-icon-Ticket Manager
- name: integration-icon-Olvy
- name: integration-icon-Jira
- name: integration-icon-Ringover
- name: integration-icon-Aircall
- name: integration-icon-Trello
- name: integration-icon-Slack
- name: integration-icon-KrispCall
- name: integration-icon-Raycast
- name: footer-cta-background
- name: footer-cta-pattern
- name: footer-cta-reception
- name: footer-cta-persona
- name: footer-cta-badge-g2-high-performer
- name: footer-cta-badge-g2-momentum-leader
- name: footer-cta-badge-g2-loved
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Crisp

Kin Score

APIs 3

Crisp Realtime (Webhooks + RTM) v1

Crisp Conversations API

Crisp Website API

Open Collections 1

Crisp REST API v1

Pricing Plans 1

Crisp Plans Pricing

Rate Limits 1

Crisp Rate Limits

FinOps 1

Crisp Finops

Event Specifications 1

Crisp Realtime Surface (Webhooks + RTM)

Spectral Rules 1

Crisp API Rules

Security Posture 2

Crisp Authentication

Crisp Domain Security

Agentic Access 1

Crisp Agentic Access

Resources