Chatwoot

aid: chatwoot
name: Chatwoot
description: Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing
  conversations, contacts, agents, teams, labels, and integrating customer communication workflows. It supports live chat,
  email, WhatsApp, Facebook, Instagram, Telegram, SMS, and more, with Application APIs for agent-level automation, Client
  APIs for custom chat interfaces, and Platform APIs for managing self-hosted installations at scale.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
type: Index
tags:
- Customer Support
- Messaging
- Live Chat
- Omni-channel
- Conversations
- Contacts
- Agents
- Open Source
apis:
- aid: chatwoot:application-api
  name: Chatwoot Application API
  description: The Application API enables agent and admin interactions with a Chatwoot account, including managing conversations,
    contacts, inboxes, labels, teams, canned responses, webhooks, and reports. Authenticated via user access tokens from Profile
    Settings.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations
  - Contacts
  - Agents
  - Inboxes
  - Labels
  - Teams
  - Webhooks
  - Reports
  properties:
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: OpenAPI
    url: https://www.chatwoot.com/swagger/swagger.json
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
  - url: graphql/chatwoot-graphql.md
    type: GraphQL
  contact:
  - FN: Chatwoot Support
    url: https://www.chatwoot.com/help-center/
- aid: chatwoot:client-api
  name: Chatwoot Client API
  description: The Client API is designed for building custom messaging interfaces for end users. Authenticates using inbox
    identifiers and contact identifiers rather than user tokens. Supports conversation creation, messaging, and session management
    for widget integrations.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations
  - Widgets
  - Sessions
  - Contacts
  - Messaging
  properties:
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  contact:
  - FN: Chatwoot Support
    url: https://www.chatwoot.com/help-center/
- aid: chatwoot:platform-api
  name: Chatwoot Platform API
  description: The Platform API is used to manage Chatwoot installations at the super admin level, including managing accounts,
    users, and installation-wide settings. Requires Platform App access tokens from the Super Admin Console. Available only
    on self-hosted and managed hosting deployments.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Platform
  - Accounts
  - Users
  - Administration
  - Self-Hosted
  properties:
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/m2zyu6l/chatwoot-platform-apis
  contact:
  - FN: Chatwoot Support
    url: https://www.chatwoot.com/help-center/
common:
- type: Website
  url: https://www.chatwoot.com/
- type: Documentation
  url: https://developers.chatwoot.com/
- type: GitHubOrg
  url: https://github.com/chatwoot
- type: LinkedIn
  url: https://www.linkedin.com/company/chatwoot
- type: Blog
  url: https://www.chatwoot.com/blog/
- type: Pricing
  url: https://www.chatwoot.com/pricing/
- type: StatusPage
  url: https://status.chatwoot.com/
- type: X
  url: https://twitter.com/chatwootapp
- type: Plans
  url: plans/chatwoot-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chatwoot-rate-limits.yml
- type: FinOps
  url: finops/chatwoot-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com