Chatwoot

Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing conversations, contacts, agents, teams, labels, and integrating customer communication workflows. It supports live chat, email, WhatsApp, Facebook, Instagram, Telegram, SMS, and more, with Application APIs for agent-level automation, Client APIs for custom chat interfaces, and Platform APIs for managing self-hosted installations at scale.

Chatwoot publishes 41 API contracts indexed on the APIs.io network, including Platform API, Account AgentBots API, Account API, and 38 more. Tagged areas include Customer Service, Messaging, Live Chat, Omnichannel, and Conversations.

The Chatwoot catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Chatwoot’s developer surface includes authentication, documentation, engineering blog, pricing, and 12 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

44.8/100 developing ▬ flat Agent 31/100 agent ready Front door AI 5/6 prominent Heartbeat 64/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

3 published contracts 1 MCP Servers

Customer Service Messaging Live Chat Omnichannel Conversations Contacts Agents Open Source

What this lets a business do 4

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management

BC-430

CSAT Survey PageCanned ResponsesClient ConversationsClient MessagesConversationConversation Assignments

GET /api/v1/accounts/{account_id}/conversations/meta POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_status POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priority POST /api/v1/accounts/{account_id}/portals

Customer Relationship Management

BC-420

Client ContactsContactsContacts API

GET /api/v1/accounts/{account_id}/contacts/search POST /api/v1/accounts/{account_id}/actions/contact_merge

SaaS Tenant Management

BC-4230

AccountsPlatform Accounts

Developer Platform & API Ecosystem Management

BC-4270

Webhooks

POST /api/v1/accounts/{account_id}/webhooks

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 44.8/100 · developing

Contract Quality 11.7 / 19

Developer Ergonomics 4.3 / 15

Access Clarity 7.5 / 15

Operational Transparency 4.1 / 10

Contract Governance 0.9 / 9

Discoverability 5.5 / 8

Regulatory Posture 2.5 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 31/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)
Typed Event Surface +6 pts — AsyncAPI document, OR webhooks/callbacks objects in the as-published OpenAPI, OR common[].type includes Webhooks
Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too

7 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Developer Ergonomics scores 28.6 — up to +14.3 composite points
Contract Governance scores 9.8 — up to +10.8 composite points
Access Clarity scores 50.0 — up to +10.0 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/chatwoot/apis.yml: open an issue on github.com/api-evangelist/chatwoot to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	51.7	-	-
Stripe App Marketplace and Partner Ecosystem (builders on Stripe)	builds-on	51.7	-	-
DigitalOcean Marketplace (partner 1-click apps and SaaS add-ons)	builds-on	51.7	-	-
Artifact Hub Cloud-Native Packages	builds-on	51.7	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 3

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (platform)

OpenAPI

measured — observed by APIs.io (published)

Postman Collections

measured — observed by APIs.io (published)

APIs 41

Individual APIs this provider publishes, each with its own machine-readable definition.

Chatwoot Client API

The Client API is designed for building custom messaging interfaces for end users. Authenticates using inbox identifiers and contact identifiers rather than user tokens. Support...

Chatwoot Platform API

The Platform API is used to manage Chatwoot installations at the super admin level, including managing accounts, users, and installation-wide settings. Requires Platform App acc...

Chatwoot Account AgentBots API

Account-specific Agent Bots

Chatwoot Account API

The Account API from Chatwoot — 1 operation(s) for account.

Chatwoot Account Users API

Account user management APIs

Chatwoot Accounts API

Account management APIs

Chatwoot AgentBots API

Bot integrations

Chatwoot Agents API

Agent management APIs

Chatwoot Audit Logs API

The Audit Logs API from Chatwoot — 1 operation(s) for audit logs.

Chatwoot Automation Rule API

Workflow automation rules

Chatwoot Canned Responses API

Pre-defined responses for common queries

Chatwoot Contact Labels API

Manage contact labels

Chatwoot Contacts API

Public contact APIs

Chatwoot Contacts API

Contact management APIs

Chatwoot Conversation API

The Conversation API from Chatwoot — 1 operation(s) for conversation.

Chatwoot Conversation Assignments API

Manage conversation assignments

Chatwoot Conversations API

Public conversation APIs

Chatwoot Conversations API

Conversation management APIs

Chatwoot CSAT Survey Page API

Customer satisfaction survey

Chatwoot Custom Attributes API

Custom fields for contacts and conversations

Chatwoot Custom Filters API

Saved filters for conversations

Chatwoot Help Center API

Knowledge base management

Chatwoot Inbox API

The Inbox API API from Chatwoot — 1 operation(s) for inbox api.

Chatwoot Inboxes API

Communication channels setup

Chatwoot Integrations API

Third-party integrations

Chatwoot Labels API

Account label management APIs

Chatwoot Messages API

Public message APIs

Chatwoot Messages API

Message management APIs

Chatwoot Profile API

User profile APIs

Chatwoot Reports API

Analytics and reporting APIs

Chatwoot Teams API

Team management APIs

Chatwoot Users API

User management APIs

Chatwoot Webhooks API

Event notification webhooks

Chatwoot Automation Rules API

Application API - manage automation rules.

Chatwoot Client Contacts API

Client API - end-user contact management.

Chatwoot Client Conversations API

Client API - end-user conversation management.

Chatwoot Client Messages API

Client API - end-user message management.

Chatwoot Platform Accounts API

Platform API - super-admin account management.

Chatwoot Platform Agent Bots API

Platform API - super-admin agent bot management.

Chatwoot Platform Users API

Platform API - super-admin user management.

Chatwoot Campaigns API

Create, schedule, and manage campaigns. Requires an account administrator and API access enabled for the account.

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Open Collections 39

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Chatwoot Account AgentBots API

OPEN COLLECTION

Chatwoot AgentBots Account API

OPEN COLLECTION

Chatwoot Account AgentBots Account Users API

OPEN COLLECTION

Chatwoot Account AgentBots Accounts API

OPEN COLLECTION

Chatwoot Account AgentBots API

OPEN COLLECTION

Chatwoot Account AgentBots Agents API

OPEN COLLECTION

Chatwoot Account AgentBots Audit Logs API

OPEN COLLECTION

Chatwoot Account AgentBots Automation Rule API

OPEN COLLECTION

Chatwoot Agents Automation Rules API

OPEN COLLECTION

Chatwoot Account AgentBots Canned Responses API

OPEN COLLECTION

Chatwoot Agents Client Contacts API

OPEN COLLECTION

Chatwoot Agents Client Conversations API

OPEN COLLECTION

Chatwoot Agents Client Messages API

OPEN COLLECTION

Chatwoot API

OPEN COLLECTION

Chatwoot Account AgentBots Contact Labels API

OPEN COLLECTION

Chatwoot Account AgentBots Contacts API API

OPEN COLLECTION

Chatwoot Account AgentBots Contacts API

OPEN COLLECTION

Chatwoot Account AgentBots Conversation API

OPEN COLLECTION

Chatwoot Account AgentBots Conversation Assignments API

OPEN COLLECTION

Chatwoot Account AgentBots Conversations API API

OPEN COLLECTION

Chatwoot Account AgentBots Conversations API

OPEN COLLECTION

Chatwoot Account AgentBots CSAT Survey Page API

OPEN COLLECTION

Chatwoot Account AgentBots Custom Attributes API

OPEN COLLECTION

Chatwoot Account AgentBots Custom Filters API

OPEN COLLECTION

Chatwoot Account AgentBots Help Center API

OPEN COLLECTION

Chatwoot Account AgentBots Inbox API API

OPEN COLLECTION

Chatwoot Account AgentBots Inboxes API

OPEN COLLECTION

Chatwoot Account AgentBots Integrations API

OPEN COLLECTION

Chatwoot Account AgentBots Labels API

OPEN COLLECTION

Chatwoot Account AgentBots Messages API API

OPEN COLLECTION

Chatwoot Account AgentBots Messages API

OPEN COLLECTION

Chatwoot Agents Platform Accounts API

OPEN COLLECTION

Chatwoot Agents Platform Agent Bots API

OPEN COLLECTION

Chatwoot Agents Platform Users API

OPEN COLLECTION

Chatwoot Account AgentBots Profile API

OPEN COLLECTION

Chatwoot Account AgentBots Reports API

OPEN COLLECTION

Chatwoot Account AgentBots Teams API

OPEN COLLECTION

Chatwoot Account AgentBots Users API

OPEN COLLECTION

Chatwoot Account AgentBots Webhooks API

OPEN COLLECTION

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MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Chatwoot MCP Server

Remote MCP server at developers.chatwoot.com over HTTP; 3 tools listed.

MCP SERVER

Chatwoot API pricing

Prices published by Chatwoot, read 2026-09-20 from www.chatwoot.com/pricing.

Plan	Price
Hacker	$0 Includes: Up to 2 agents; Conversations 500/month; Live chat; Data retention 30 days
Startups	$19 Includes: Unlimited conversations *; All channels; Captain AI 300 credits; Help center; Data retention 1 year
Business	$39 Includes: Unlimited conversations *; All channels; Voice; Captain AI 500 credits; Teams; Automation rules; Dat
Enterprise	$99 Includes: Unlimited conversations *; All channels; Voice; Captain AI 800 credits; SSO / SAML; Audit logs; Data
Captain AI additional credits	$20/ 1,000 credits

Plan details, limits and sources →

Rate limits

Global IP throttle: 3000 requests per 1 minute
Signup requests: 5 requests per 5 minutes
SignIn by IP: 5 requests per 20 seconds

All 8 limits →

Billed by: agent/month · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

Chatwoot Plans Pricing

5 plans

PLANS

Chatwoot Price Estimates

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Chatwoot Rate Limits

8 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Chatwoot

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Chatwoot Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Chatwoot Context

2 classes · 47 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Chatwoot — jsonschema rules

5 rules · 4 warnings 1 info

SPECTRAL

JSON Schema 16

Standalone JSON Schema definitions for this provider's data models.

Account

3 properties

JSON SCHEMA

Agent

11 properties

JSON SCHEMA

Article

14 properties

JSON SCHEMA

Automation Rule

1 properties

JSON SCHEMA

Canned Response

6 properties

JSON SCHEMA

Contact

1 properties

JSON SCHEMA

Conversation

27 properties

JSON SCHEMA

Custom Attribute

12 properties

JSON SCHEMA

Inbox

33 properties

JSON SCHEMA

Label

5 properties

JSON SCHEMA

Message

22 properties

JSON SCHEMA

Portal

1 properties

JSON SCHEMA

Team

6 properties

JSON SCHEMA

User

20 properties

JSON SCHEMA

Webhook

6 properties

JSON SCHEMA

Scroll for all 16

Examples 5

Example request and response payloads for these APIs.

Agent Example

10 fields

EXAMPLE

Contact Example

13 fields

EXAMPLE

Conversation Example

15 fields

EXAMPLE

Inbox Example

12 fields

EXAMPLE

Message Example

13 fields

EXAMPLE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Chatwoot Authentication

apiKey · 1 scheme

SECURITY

Chatwoot Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Chatwoot Agentic Access

144 operations · 82 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 2

SDKs, sample code, and the tooling you integrate with

GitHubOrg

GitHubOrg

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: chatwoot
name: Chatwoot
description: Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing
  conversations, contacts, agents, teams, labels, and integrating customer communication workflows. It supports live chat,
  email, WhatsApp, Facebook, Instagram, Telegram, SMS, and more, with Application APIs for agent-level automation, Client
  APIs for custom chat interfaces, and Platform APIs for managing self-hosted installations at scale.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chatwoot.png
url: https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-09-16'
specificationVersion: '0.23'
type: Index
x-docs-platform: mintlify
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-09-21
x-docs-hosting: vercel
tags:
- Customer Service
- Messaging
- Live Chat
- Omnichannel
- Conversations
- Contacts
- Agents
- Open Source
tags_raw:
- Customer Support
- Messaging
- Live Chat
- Omni-channel
- Conversations
- Contacts
- Agents
- Open Source
- Customer-Support
- Open-Source
apis:
- aid: chatwoot:client-api
  name: Chatwoot Client API
  description: The Client API is designed for building custom messaging interfaces for end users. Authenticates using inbox
    identifiers and contact identifiers rather than user tokens. Supports conversation creation, messaging, and session management
    for widget integrations.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations
  - Widgets
  - Sessions
  - Contacts
  - Messaging
  properties:
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  contact:
  - FN: Chatwoot Support
    url: https://www.chatwoot.com/help-center/
- aid: chatwoot:platform-api
  name: Chatwoot Platform API
  description: The Platform API is used to manage Chatwoot installations at the super admin level, including managing accounts,
    users, and installation-wide settings. Requires Platform App access tokens from the Super Admin Console. Available only
    on self-hosted and managed hosting deployments.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Platform
  - Account
  - User
  - Administration
  - Self-Hosted
  tags_raw:
  - Platform
  - Accounts
  - Users
  - Administration
  - Self-Hosted
  properties:
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/m2zyu6l/chatwoot-platform-apis
  contact:
  - FN: Chatwoot Support
    url: https://www.chatwoot.com/help-center/
- aid: chatwoot:chatwoot-account-agentbots-api
  name: Chatwoot Account AgentBots API
  description: Account-specific Agent Bots
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Account AgentBots
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-account-agentbots-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-account-api
  name: Chatwoot Account API
  description: The Account API from Chatwoot — 1 operation(s) for account.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Account
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-account-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-account-users-api
  name: Chatwoot Account Users API
  description: Account user management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Account Users
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-account-users-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-accounts-api
  name: Chatwoot Accounts API
  description: Account management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-accounts-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-agentbots-api
  name: Chatwoot AgentBots API
  description: Bot integrations
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - AgentBots
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-agentbots-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-agents-api
  name: Chatwoot Agents API
  description: Agent management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-agents-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-audit-logs-api
  name: Chatwoot Audit Logs API
  description: The Audit Logs API from Chatwoot — 1 operation(s) for audit logs.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Audit Logs
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-audit-logs-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-automation-rule-api
  name: Chatwoot Automation Rule API
  description: Workflow automation rules
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Automation Rule
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-automation-rule-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-canned-responses-api
  name: Chatwoot Canned Responses API
  description: Pre-defined responses for common queries
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Canned Responses
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-canned-responses-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-contact-labels-api
  name: Chatwoot Contact Labels API
  description: Manage contact labels
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Contact Labels
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-contact-labels-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-contacts-api-api
  name: Chatwoot Contacts API
  description: Public contact APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Contacts API
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-contacts-api-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-contacts-api
  name: Chatwoot Contacts API
  description: Contact management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-contacts-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-conversation-api
  name: Chatwoot Conversation API
  description: The Conversation API from Chatwoot — 1 operation(s) for conversation.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations
  tags_raw:
  - Conversation
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-conversation-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-conversation-assignments-api
  name: Chatwoot Conversation Assignments API
  description: Manage conversation assignments
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversation Assignments
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-conversation-assignments-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-conversations-api-api
  name: Chatwoot Conversations API
  description: Public conversation APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations API
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-conversations-api-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-conversations-api
  name: Chatwoot Conversations API
  description: Conversation management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-conversations-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-csat-survey-page-api
  name: Chatwoot CSAT Survey Page API
  description: Customer satisfaction survey
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - CSAT Survey Page
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-csat-survey-page-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-custom-attributes-api
  name: Chatwoot Custom Attributes API
  description: Custom fields for contacts and conversations
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Custom Attributes
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-custom-attributes-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-custom-filters-api
  name: Chatwoot Custom Filters API
  description: Saved filters for conversations
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Custom Filters
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-custom-filters-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-help-center-api
  name: Chatwoot Help Center API
  description: Knowledge base management
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Help Center
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-help-center-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-inbox-api-api
  name: Chatwoot Inbox API
  description: The Inbox API API from Chatwoot — 1 operation(s) for inbox api.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Inbox API
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-inbox-api-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-inboxes-api
  name: Chatwoot Inboxes API
  description: Communication channels setup
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Inboxes
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-inboxes-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-integrations-api
  name: Chatwoot Integrations API
  description: Third-party integrations
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Integration
  tags_raw:
  - Integrations
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-integrations-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-labels-api
  name: Chatwoot Labels API
  description: Account label management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Labels
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-labels-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-messages-api-api
  name: Chatwoot Messages API
  description: Public message APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Messages API
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-messages-api-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-messages-api
  name: Chatwoot Messages API
  description: Message management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Message
  tags_raw:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-messages-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-profile-api
  name: Chatwoot Profile API
  description: User profile APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Profiles
  tags_raw:
  - Profile
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-profile-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-reports-api
  name: Chatwoot Reports API
  description: Analytics and reporting APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Reports
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-reports-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-teams-api
  name: Chatwoot Teams API
  description: Team management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-teams-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-users-api
  name: Chatwoot Users API
  description: User management APIs
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-users-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-webhooks-api
  name: Chatwoot Webhooks API
  description: Event notification webhooks
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Webhook
  tags_raw:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-webhooks-api-openapi.yml
  - type: Documentation
    url: https://developers.chatwoot.com/api-reference/introduction
  - type: PostmanCollection
    url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
- aid: chatwoot:chatwoot-automation-rules-api
  name: Chatwoot Automation Rules API
  description: Application API - manage automation rules.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Automation Rules
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-automation-rules-api-openapi.yml
- aid: chatwoot:chatwoot-client-contacts-api
  name: Chatwoot Client Contacts API
  description: Client API - end-user contact management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Client Contacts
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-client-contacts-api-openapi.yml
- aid: chatwoot:chatwoot-client-conversations-api
  name: Chatwoot Client Conversations API
  description: Client API - end-user conversation management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Client Conversations
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-client-conversations-api-openapi.yml
- aid: chatwoot:chatwoot-client-messages-api
  name: Chatwoot Client Messages API
  description: Client API - end-user message management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Client Messages
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-client-messages-api-openapi.yml
- aid: chatwoot:chatwoot-platform-accounts-api
  name: Chatwoot Platform Accounts API
  description: Platform API - super-admin account management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Platform Accounts
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-platform-accounts-api-openapi.yml
- aid: chatwoot:chatwoot-platform-agent-bots-api
  name: Chatwoot Platform Agent Bots API
  description: Platform API - super-admin agent bot management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Platform Agent Bots
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-platform-agent-bots-api-openapi.yml
- aid: chatwoot:chatwoot-platform-users-api
  name: Chatwoot Platform Users API
  description: Platform API - super-admin user management.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com
  tags:
  - Platform Users
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-platform-users-api-openapi.yml
- aid: chatwoot:chatwoot-campaigns-api
  name: Chatwoot Campaigns API
  description: Create, schedule, and manage campaigns. Requires an account administrator and API access enabled for the account.
  humanURL: https://developers.chatwoot.com/api-reference/introduction
  baseURL: https://app.chatwoot.com/
  tags:
  - Campaigns
  properties:
  - type: OpenAPI
    url: openapi/chatwoot-campaigns-api-openapi.yml
common:
- type: CapabilityMap
  url: capabilities/chatwoot-capability-edges.yml
  name: Chatwoot Business Capability Map
- type: AgenticAccess
  url: agentic-access/chatwoot-agentic-access.yml
- type: DomainSecurity
  url: security/chatwoot-domain-security.yml
- type: Authentication
  url: authentication/chatwoot-authentication.yml
- type: Website
  url: https://www.chatwoot.com/
- type: Documentation
  url: https://developers.chatwoot.com/
- type: GitHubOrg
  url: https://github.com/chatwoot
- type: LinkedIn
  url: https://www.linkedin.com/company/chatwoot
- type: Blog
  url: https://www.chatwoot.com/blog/
- type: Pricing
  url: https://www.chatwoot.com/pricing/
- type: StatusPage
  url: https://status.chatwoot.com/
- type: X
  url: https://twitter.com/chatwootapp
- type: Plans
  url: plans/chatwoot-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chatwoot-rate-limits.yml
- type: FinOps
  url: finops/chatwoot-finops.yml
- type: GitHubOrganization
  url: https://github.com/chatwoot
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-merged-from:
- chatwoot-com

Chatwoot API — frequently asked questions

Does Chatwoot have an API?

Yes. APIs.io lists 41 APIs from Chatwoot, including Chatwoot Client API, Chatwoot Platform API and Chatwoot Account AgentBots API, and 38 more.

Is there an OpenAPI specification for the Chatwoot API?

Yes. APIs.io indexes 39 OpenAPI specifications for Chatwoot, each linked for download from this page.

How do I authenticate with the Chatwoot API?

Chatwoot uses bearer-token authentication (apiKey · 1 scheme). The details are profiled on APIs.io as Chatwoot Authentication.

How much does the Chatwoot API cost?

Chatwoot publishes its prices; its Hacker plan is $0 as of 2026-09-20. APIs.io lists 5 pricing plans for Chatwoot, with each plan's price, limits and inclusions under Pricing on this page.

Does Chatwoot have an MCP server?

Yes. APIs.io lists 1 MCP server for Chatwoot: Remote MCP server at developers.chatwoot.com over HTTP; 3 tools listed.

Is the Chatwoot API ready for AI agents?

Chatwoot has a Kin Score of 44.8 out of 100 (developing) and an Agent Readiness score of 30.6 (agent-ready), scored by API Evangelist on 2026-11-06.

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