GET/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messagesList messages in the contact's conversation.#
POST/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messagesCreate a message in the contact's conversation.#
Discovery needs no key. Ratings and market analysis are Pro.
Get an API key
Free tier, no form to fill in. Signing in shares your email address with us — we
store it to create your key and to recognise you if you sign in with another
provider. See our Privacy Policy and
Terms.
openapi: 3.2.0
info:
title: Chatwoot Client Messages API
description: 'Chatwoot is an open-source customer engagement suite with a shared inbox across email, live-chat, social, and messaging channels. This specification covers the three Chatwoot API surfaces: the Application API (/api/v1/accounts/{account_id}/...) for account-scoped agent, contact, and conversation management; the Client API (/public/api/v1/inboxes/...) for building custom end-user chat widgets; and the Platform API (/platform/api/v1/...) for super-admin control of a Chatwoot installation. Application and Platform requests authenticate with an `api_access_token` HTTP header; Client requests are scoped by an inbox identifier and a contact source/pubsub identifier.'
termsOfService: https://www.chatwoot.com/terms-of-service/
contact:
name: Chatwoot Developers
url: https://developers.chatwoot.com
license:
name: MIT (core) with additional Chatwoot license terms for some features
url: https://github.com/chatwoot/chatwoot/blob/develop/LICENSE
version: '1.0'
servers:
- url: https://app.chatwoot.com
description: Chatwoot Cloud. For self-hosted installations, substitute your own host.
security:
- userApiKey: []
tags:
- name: Client Messages
description: Client API - end-user message management.
paths:
/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages:
parameters:
- $ref: '#/components/parameters/InboxIdentifier'
- $ref: '#/components/parameters/ContactIdentifier'
- $ref: '#/components/parameters/ConversationId'
get:
operationId: listClientMessages
tags:
- Client Messages
security: []
summary: List messages in the contact's conversation.
responses:
'200':
description: Array of messages.
post:
operationId: createClientMessage
tags:
- Client Messages
security: []
summary: Create a message in the contact's conversation.
requestBody:
content:
application/json:
schema:
type: object
properties:
content:
type: string
echo_id:
type: string
responses:
'200':
description: The created message.
components:
parameters:
ConversationId:
name: conversation_id
in: path
required: true
description: The display id of the conversation.
schema:
type: integer
ContactIdentifier:
name: contact_identifier
in: path
required: true
description: The source_id / contact identifier returned when the client contact was created.
schema:
type: string
InboxIdentifier:
name: inbox_identifier
in: path
required: true
description: The public inbox identifier (channel/web-widget identifier).
schema:
type: string
securitySchemes:
userApiKey:
type: apiKey
in: header
name: api_access_token
description: Application and Client access token passed in the `api_access_token` HTTP header. For the Application API this is an agent/user access token; Client API requests are additionally scoped by inbox and contact identifiers.
platformAppApiKey:
type: apiKey
in: header
name: api_access_token
description: Platform App access token passed in the `api_access_token` HTTP header. Created by a super-admin from the Chatwoot installation's Platform Apps area and required for all /platform/api/v1 endpoints.