Chatwoot · Example Payload

Message Example

Customer SupportMessagingLive ChatOmni-channelConversationsContactsAgentsOpen Source

Message Example is an example object payload from Chatwoot, with 13 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

idcontentaccount_idinbox_idconversation_idmessage_typecreated_atupdated_atprivatestatussenderattachmentscontent_attributes

Example Payload

Raw ↑ 
{
  "id": 501,
  "content": "Hello, I need help with my order.",
  "account_id": 1,
  "inbox_id": 5,
  "conversation_id": 101,
  "message_type": 0,
  "created_at": "2024-06-10T09:05:00.000Z",
  "updated_at": "2024-06-10T09:05:00.000Z",
  "private": false,
  "status": "sent",
  "sender": {
    "id": 1,
    "name": "Jane Doe",
    "type": "contact"
  },
  "attachments": [],
  "content_attributes": {}
}