Chatwoot Platform Accounts API
Platform API - super-admin account management.
Platform API - super-admin account management.
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openapi: 3.2.0
info:
title: Chatwoot Platform Accounts API
description: 'Chatwoot is an open-source customer engagement suite with a shared inbox across email, live-chat, social, and messaging channels. This specification covers the three Chatwoot API surfaces: the Application API (/api/v1/accounts/{account_id}/...) for account-scoped agent, contact, and conversation management; the Client API (/public/api/v1/inboxes/...) for building custom end-user chat widgets; and the Platform API (/platform/api/v1/...) for super-admin control of a Chatwoot installation. Application and Platform requests authenticate with an `api_access_token` HTTP header; Client requests are scoped by an inbox identifier and a contact source/pubsub identifier.'
termsOfService: https://www.chatwoot.com/terms-of-service/
contact:
name: Chatwoot Developers
url: https://developers.chatwoot.com
license:
name: MIT (core) with additional Chatwoot license terms for some features
url: https://github.com/chatwoot/chatwoot/blob/develop/LICENSE
version: '1.0'
servers:
- url: https://app.chatwoot.com
description: Chatwoot Cloud. For self-hosted installations, substitute your own host.
security:
- userApiKey: []
tags:
- name: Platform Accounts
description: Platform API - super-admin account management.
paths:
/platform/api/v1/accounts:
post:
operationId: createPlatformAccount
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Create an account on the installation.
requestBody:
required: true
content:
application/json:
schema:
type: object
properties:
name:
type: string
responses:
'200':
description: The created account.
/platform/api/v1/accounts/{account_id}:
parameters:
- $ref: '#/components/parameters/AccountId'
get:
operationId: getPlatformAccount
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Get an account by id.
responses:
'200':
description: The account.
patch:
operationId: updatePlatformAccount
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Update an account.
responses:
'200':
description: The updated account.
delete:
operationId: deletePlatformAccount
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Delete an account.
responses:
'200':
description: Deleted.
/platform/api/v1/accounts/{account_id}/account_users:
parameters:
- $ref: '#/components/parameters/AccountId'
get:
operationId: listPlatformAccountUsers
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: List the users associated with an account.
responses:
'200':
description: Array of account users.
post:
operationId: createPlatformAccountUser
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Associate a user with an account with a role.
requestBody:
required: true
content:
application/json:
schema:
type: object
properties:
user_id:
type: integer
role:
type: string
enum:
- administrator
- agent
responses:
'200':
description: The created account user.
delete:
operationId: deletePlatformAccountUser
tags:
- Platform Accounts
security:
- platformAppApiKey: []
summary: Remove a user's association with an account.
responses:
'200':
description: Removed.
components:
parameters:
AccountId:
name: account_id
in: path
required: true
description: The numeric id of the account.
schema:
type: integer
securitySchemes:
userApiKey:
type: apiKey
in: header
name: api_access_token
description: Application and Client access token passed in the `api_access_token` HTTP header. For the Application API this is an agent/user access token; Client API requests are additionally scoped by inbox and contact identifiers.
platformAppApiKey:
type: apiKey
in: header
name: api_access_token
description: Platform App access token passed in the `api_access_token` HTTP header. Created by a super-admin from the Chatwoot installation's Platform Apps area and required for all /platform/api/v1 endpoints.