Chatwoot · Example Payload

Conversation Example

Customer SupportMessagingLive ChatOmni-channelConversationsContactsAgentsOpen Source

Conversation Example is an example object payload from Chatwoot, with 15 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

iduidaccount_idinbox_idstatusassignee_idteam_idchannelmessages_countunread_countcreated_atupdated_atlast_activity_atlabelsmeta

Example Payload

Raw ↑ 
{
  "id": 101,
  "uid": "conv-uuid-101",
  "account_id": 1,
  "inbox_id": 5,
  "status": "open",
  "assignee_id": 3,
  "team_id": 2,
  "channel": "Channel::WebWidget",
  "messages_count": 12,
  "unread_count": 2,
  "created_at": "2024-06-10T09:00:00.000Z",
  "updated_at": "2024-06-10T14:20:00.000Z",
  "last_activity_at": "2024-06-10T14:20:00.000Z",
  "labels": [
    "support"
  ],
  "meta": {
    "sender": {
      "id": 1,
      "name": "Jane Doe",
      "type": "contact"
    },
    "assignee": {
      "id": 3,
      "name": "Support Agent",
      "type": "user"
    }
  }
}