Chatwoot

Chatwoot Conversations API

Conversation management APIs

GitHub OpenAPI
Business capability
Customer Inquiry Management BC-430.10

Operations 14

GET /api/v1/accounts/{account_id}/conversations/meta Get Conversation Counts #
GET /api/v1/accounts/{account_id}/conversations Conversations List #
POST /api/v1/accounts/{account_id}/conversations Create New Conversation #
POST /api/v1/accounts/{account_id}/conversations/filter Conversations Filter #
GET /api/v1/accounts/{account_id}/conversations/{conversation_id} Conversation Details #
PATCH /api/v1/accounts/{account_id}/conversations/{conversation_id} Update Conversation #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_status Toggle Status #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priority Toggle Priority #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_typing_status Toggle Typing Status #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/custom_attributes Update Custom Attributes #
GET /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels List Labels #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels Add Labels #
GET /api/v1/accounts/{account_id}/conversations/{conversation_id}/reporting_events Conversation Reporting Events #
POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/assignments Assign a conversation to an agent or a team #

Documentation

📖
Documentation
https://developers.chatwoot.com/api-reference/introduction

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/openapi/chatwoot-conversations-api-openapi.yml

Other Resources

🔗
PostmanCollection
https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0

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OpenAPI Specification

chatwoot-conversations-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Chatwoot Conversations API
  termsOfService: https://www.chatwoot.com/terms-of-service/
  version: '1.0'
  description: 'Operations tagged Conversations across 2 of this provider''s published API definitions: chatwoot-application-api-openapi.yml, chatwoot-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: https://app.chatwoot.com/
- url: https://app.chatwoot.com
  description: Chatwoot Cloud. For self-hosted installations, substitute your own host.
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/openapi/chatwoot-conversations-api-openapi.yml