Chatwoot · Example Payload

Inbox Example

Customer-SupportMessagingLive ChatOmnichannelConversationsContactsAgentsOpen-Source

Inbox Example is an example object payload from Chatwoot, with 12 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

idnamechannel_typewebhook_urlenable_auto_assignmentworking_hours_enabledout_of_office_messagegreeting_enabledgreeting_messageemailcreated_atupdated_at

Example Payload

{
  "id": 5,
  "name": "Live Chat Widget",
  "channel_type": "Channel::WebWidget",
  "webhook_url": "https://example.com/webhook",
  "enable_auto_assignment": true,
  "working_hours_enabled": true,
  "out_of_office_message": "We are currently offline. We'll be back soon!",
  "greeting_enabled": true,
  "greeting_message": "Hello! How can we help you today?",
  "email": "support@example.com",
  "created_at": "2023-01-10T08:00:00.000Z",
  "updated_at": "2024-06-01T08:00:00.000Z"
}

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