Chatwoot

Chatwoot CSAT Survey Page API

Customer satisfaction survey

Documentation GitHub OpenAPI

Operations 1

GET /survey/responses/{conversation_uuid} Get CSAT survey page #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Chatwoot CSAT Survey Page API
  description: This is the API documentation for Chatwoot server.
  version: 1.1.0
  termsOfService: https://www.chatwoot.com/terms-of-service/
  contact:
    email: hello@chatwoot.com
  license:
    name: MIT License
    url: https://opensource.org/licenses/MIT
servers:
- url: https://app.chatwoot.com/
tags:
- name: CSAT Survey Page
  description: Customer satisfaction survey
paths:
  /survey/responses/{conversation_uuid}:
    parameters:
    - $ref: '#/components/parameters/conversation_uuid'
    get:
      tags:
      - CSAT Survey Page
      operationId: get-csat-survey-page
      summary: Get CSAT survey page
      description: You can redirect the client to this URL, instead of implementing the CSAT survey component yourself.
      security: []
      responses:
        '200':
          description: Success
components:
  parameters:
    conversation_uuid:
      in: path
      name: conversation_uuid
      schema:
        type: integer
      required: true
      description: The uuid of the conversation
  securitySchemes:
    userApiKey:
      type: apiKey
      in: header
      name: api_access_token
      description: This token can be obtained by visiting the profile page or via rails console. Provides access to  endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.
    agentBotApiKey:
      type: apiKey
      in: header
      name: api_access_token
      description: This token should be provided by system admin or obtained via rails console. This token can be used to build bot integrations and can only access limited apis.
    platformAppApiKey:
      type: apiKey
      in: header
      name: api_access_token
      description: This token can be obtained by the system admin after creating a platformApp. This token should be used to provision agent bots, accounts, users and their roles.
x-tagGroups:
- name: Platform
  tags:
  - Accounts
  - Account Users
  - AgentBots
  - Users
- name: Application
  tags:
  - Account AgentBots
  - Account
  - Agents
  - Audit Logs
  - Canned Responses
  - Contacts
  - Contact Labels
  - Conversation Assignments
  - Conversation Labels
  - Conversations
  - Custom Attributes
  - Custom Filters
  - Inboxes
  - Integrations
  - Labels
  - Messages
  - Profile
  - Reports
  - Teams
  - Webhooks
  - Automation Rule
  - Help Center
- name: Client
  tags:
  - Contacts API
  - Conversations API
  - Messages API
- name: Others
  tags:
  - CSAT Survey Page