Chatwoot · Agentic Access

Chatwoot Agentic Access

x-agentic-access generated

Chatwoot exposes 144 API operations that an AI agent could call, of which 82 are state-changing ‘acting’ operations. This is a recommended x-agentic-access execution contract — the scope, audience, consequence tier, short-lived token constraints, and escalation each action should carry before it is handed to an autonomous agent.

By consequence: 62 read and 82 write.

Contracts are classified heuristically from the provider’s OpenAPI and refresh on every APIs.io network build; audience is bound per deployment. The model follows Curity’s Access Intelligence (apidays Munich 2026). Browse every provider’s agent contracts at agentic-access.apis.io.

Customer-SupportMessagingLive ChatOmnichannelConversationsContactsAgentsOpen-Source
Operations: 144 Acting: 82 Human-in-the-loop: 0 Method: generated

By consequence

read 62 write 82

Source

Agentic Access

Raw ↑ 
generated: '2026-07-15'
method: generated
source: openapi/chatwoot-application-api-openapi.yml
description: Recommended x-agentic-access execution contracts, classified heuristically from
  the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind
  audience per deployment. See research/curity/agentic-governance/.
summary:
  operations: 144
  by_action_class:
    acting: 82
    connected: 62
  by_consequence:
    write: 82
    read: 62
  human_in_the_loop_required: 0
operations:
- path: /platform/api/v1/accounts
  method: post
  operationId: create-an-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/accounts/{account_id}
  method: get
  operationId: get-details-of-an-account
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /platform/api/v1/accounts/{account_id}
  method: patch
  operationId: update-an-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/accounts/{account_id}
  method: delete
  operationId: delete-an-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/accounts/{account_id}/account_users
  method: get
  operationId: list-all-account-users
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /platform/api/v1/accounts/{account_id}/account_users
  method: post
  operationId: create-an-account-user
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/accounts/{account_id}/account_users
  method: delete
  operationId: delete-an-account-user
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/agent_bots
  method: get
  operationId: list-all-agent-bots
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /platform/api/v1/agent_bots
  method: post
  operationId: create-an-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/agent_bots/{id}
  method: get
  operationId: get-details-of-a-single-agent-bot
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /platform/api/v1/agent_bots/{id}
  method: patch
  operationId: update-an-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/agent_bots/{id}
  method: delete
  operationId: delete-an-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/users
  method: post
  operationId: create-a-user
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/users/{id}
  method: get
  operationId: get-details-of-a-user
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /platform/api/v1/users/{id}
  method: patch
  operationId: update-a-user
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/users/{id}
  method: delete
  operationId: delete-a-user
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /platform/api/v1/users/{id}/login
  method: get
  operationId: get-sso-url-of-a-user
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}
  method: get
  operationId: get-details-of-a-inbox
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts
  method: post
  operationId: create-a-contact
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}
  method: get
  operationId: get-details-of-a-contact
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}
  method: patch
  operationId: update-a-contact
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations
  method: post
  operationId: create-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations
  method: get
  operationId: list-all-contact-conversations
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}
  method: get
  operationId: get-single-conversation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status
  method: post
  operationId: resolve-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_typing
  method: post
  operationId: toggle-typing-status
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/update_last_seen
  method: post
  operationId: update-last-seen
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages
  method: post
  operationId: create-a-message
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages
  method: get
  operationId: list-all-conversation-messages
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages/{message_id}
  method: patch
  operationId: update-a-message
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /survey/responses/{conversation_uuid}
  method: get
  operationId: get-csat-survey-page
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}
  method: get
  operationId: get-account-details
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}
  method: patch
  operationId: update-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/audit_logs
  method: get
  operationId: get-account-audit-logs
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/agent_bots
  method: get
  operationId: list-all-account-agent-bots
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/agent_bots
  method: post
  operationId: create-an-account-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/agent_bots/{id}
  method: get
  operationId: get-details-of-a-single-account-agent-bot
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/agent_bots/{id}
  method: patch
  operationId: update-an-account-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/agent_bots/{id}
  method: delete
  operationId: delete-an-account-agent-bot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/agents
  method: get
  operationId: get-account-agents
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/agents
  method: post
  operationId: add-new-agent-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/agents/{id}
  method: patch
  operationId: update-agent-in-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/agents/{id}
  method: delete
  operationId: delete-agent-from-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/canned_responses
  method: get
  operationId: get-account-canned-response
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/canned_responses
  method: post
  operationId: add-new-canned-response-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/canned_responses/{id}
  method: patch
  operationId: update-canned-response-in-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/canned_responses/{id}
  method: delete
  operationId: delete-canned-response-from-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/custom_attribute_definitions
  method: get
  operationId: get-account-custom-attribute
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/custom_attribute_definitions
  method: post
  operationId: add-new-custom-attribute-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}
  method: get
  operationId: get-details-of-a-single-custom-attribute
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}
  method: patch
  operationId: update-custom-attribute-in-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/custom_attribute_definitions/{id}
  method: delete
  operationId: delete-custom-attribute-from-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts
  method: get
  operationId: contactList
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/contacts
  method: post
  operationId: contactCreate
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/{id}
  method: get
  operationId: contactDetails
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/contacts/{id}
  method: put
  operationId: contactUpdate
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/{id}
  method: delete
  operationId: contactDelete
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/{id}/conversations
  method: get
  operationId: contactConversations
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/contacts/{id}/labels
  method: get
  operationId: list-all-labels-of-a-contact
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/contacts/{id}/labels
  method: post
  operationId: contact-add-labels
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/search
  method: get
  operationId: contactSearch
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/contacts/filter
  method: post
  operationId: contactFilter
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/{id}/contact_inboxes
  method: post
  operationId: contactInboxCreation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/contacts/{id}/contactable_inboxes
  method: get
  operationId: contactableInboxesGet
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/actions/contact_merge
  method: post
  operationId: contactMerge
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/automation_rules
  method: get
  operationId: get-account-automation-rule
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/automation_rules
  method: post
  operationId: add-new-automation-rule-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/automation_rules/{id}
  method: get
  operationId: get-details-of-a-single-automation-rule
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/automation_rules/{id}
  method: patch
  operationId: update-automation-rule-in-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/automation_rules/{id}
  method: delete
  operationId: delete-automation-rule-from-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/portals
  method: post
  operationId: add-new-portal-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/portals
  method: get
  operationId: get-portal
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/portals/{id}
  method: patch
  operationId: update-portal-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/portals/{id}/categories
  method: post
  operationId: add-new-category-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/portals/{id}/articles
  method: post
  operationId: add-new-article-to-account
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/meta
  method: get
  operationId: conversationListMeta
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/conversations
  method: get
  operationId: conversationList
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/conversations
  method: post
  operationId: newConversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/filter
  method: post
  operationId: conversationFilter
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}
  method: get
  operationId: get-details-of-a-conversation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}
  method: patch
  operationId: update-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_status
  method: post
  operationId: toggle-status-of-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_priority
  method: post
  operationId: toggle-priority-of-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_typing_status
  method: post
  operationId: toggle-typing-status-of-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/custom_attributes
  method: post
  operationId: update-custom-attributes-of-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/assignments
  method: post
  operationId: assign-a-conversation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels
  method: get
  operationId: list-all-labels-of-a-conversation
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/labels
  method: post
  operationId: conversation-add-labels
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/conversations/{conversation_id}/reporting_events
  method: get
  operationId: get-conversation-reporting-events
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/inboxes
  method: get
  operationId: listAllInboxes
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/inboxes
  method: post
  operationId: inboxCreation
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/inboxes/{id}
  method: get
  operationId: GetInbox
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/inboxes/{id}
  method: patch
  operationId: updateInbox
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/inboxes/{id}/agent_bot
  method: get
  operationId: getInboxAgentBot
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/inboxes/{id}/set_agent_bot
  method: post
  operationId: updateAgentBot
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/inbox_members/{inbox_id}
  method: get
  operationId: get-inbox-members
  x-agentic-access:
    action-class: connected
    consequence: read
    subject: optional
    token:
      max-ttl: 3600
    audit: none
- path: /api/v1/accounts/{account_id}/inbox_members
  method: post
  operationId: add-new-agent-to-inbox
  x-agentic-access:
    action-class: acting
    consequence: write
    subject: required
    audience: null
    token:
      max-ttl: 900
    escalation:
      human-in-the-loop: conditional
      triggers:
      - abnormal
      - high-value
    audit: required
- path: /api/v1/accounts/{account_id}/inbox_members
  method: patch
  operationId: update-agents-in-inbox
  x-agentic-access:
    action-class: acting
    consequence: 

# --- truncated at 32 KB (46 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/agentic-access/chatwoot-agentic-access.yml

Work with this as data

Every access contract here is available over the APIs.io API and to AI agents over MCP. Agentic Access is not yet its own endpoint on the v1 API. Reach it through catalog search and the tag graph, or the MCP server.

MCP server

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https://apis.io/mcp

Tools for agentic access

3 MCP tools reach this
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools

Call it yourself

curl for this page
Search the catalog 
curl "https://apis.io/api/v1/search?q=chatwoot-agentic-access&limit=10"
Everything under a tag 
curl "https://apis.io/api/v1/tags/chatwoot-agentic-access"

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