emerging · 0.0 marketcapability domainactionschema

Knowledge Base

Score 23.5 / 100 44 providers +21 via APIs 30 APIs Search apis.io →
Business capabilities this tag reaches
SaaS Trust & Service Compliance Management 1
Variants seen in the corpus: Knowledge BaseKnowledgeBaseKnowledgebase

Providers using this tag (44)

Ranked by API Evangelist rating — Exemplar and Strong are expanded by default.

Exemplar 1 Complete, well-documented, and agent-ready
ConfluenceCollaborationContent ManagementDocumentation1 API67.8
Strong 7 Solid coverage with minor gaps
ErxesGraphQLCRMCustomer ExperienceOpen-Source1 API62.7GladlyCustomer ServiceCXContact CenterAI Customer Service1 API62.7ArchbeeAPI DocumentationDocumentation PlatformTechnical Writing2 APIs60.8AirOpsCompanyApplicationArtificial IntelligenceContent2 APIs60.3SynthflowVoiceVoice AgentsNo-CodeTelephony1 API58.9ASAPPCompanyArtificial IntelligenceConversational AIContact Center13 APIs58.5DeveloperHubAPI ReferenceDeveloper PortalsDocumentation1 API56.1
Developing 14 Usable, with meaningful gaps to close
BrainfishCompanyArtificial IntelligenceCustomer-Support1 API53.2Vanilla ForumsCommunityForumsCommunity ManagementWebhook1 API51.0EliumCompanySoftware-as-a-ServiceKnowledge-Management2 APIs50.8HackMDCompanyMarkdownCollaborationDocumentation1 API49.0DixaCustomer ServiceConversationalOmnichannelCX1 API48.0Help ScoutCustomer-SupportHelp DeskEmailLive Chat25 APIs46.7CodeProjectArtificial IntelligenceArticlesCommunityComputer-Vision2 APIs45.9Stacks AiCompanyArtificial IntelligenceAgentsLLM1 API45.4DevrevCompanyCustomer-SupportProduct DevelopmentIssue Tracking1 API44.0NucliaArtificial IntelligenceRAGSearch1 API42.9PylonCustomer-SupportCustomer OperationsTicketing1 API42.2Cvent CommunityCertificationCommunityCustomer-SupportCvent Academy40.9OutlineWikiDocumentsCollaboration1 API39.8Document360DocumentationSoftware-as-a-Service1 API39.3
Thin 9 Limited public surface area
Stack OverflowAnswersCodeDeveloper CommunityDeveloper Tools2 APIs38.3DelphiCompanyArtificial IntelligenceAI ClonesDigital Minds1 API37.9SliteDocumentationCollaborationNotes1 API37.5SlabWikiDocumentationCollaboration1 API36.3CueinCompanyCustomer ExperienceCustomer-SupportConversation Intelligence2 APIs33.8GrooveCustomer-SupportHelp DeskShared Inbox1 API33.8Retail ZiplineRetailRetail OperationsTask ManagementEmployee Communications1 API33.3StonlyCompanyCloud SaasKnowledge-Management30.3Grapes Knowledge BaseKnowledge-ManagementData ManagementAutomation1 API30.0
Emerging 9 Early or largely undocumented
Zoho DeskCustomer-SupportHelp DeskTicketing1 API26.1MindsDBCompanyArtificial IntelligenceMachine-LearningAI Agents1 API25.9BookStackWikiDocumentationSelf-Hosted1 API25.0ProxCompanyArtificial IntelligenceMCPManufacturing1 API24.2MadCap SoftwareCompanyTechnical DocumentationContent ManagementAuthoring19.8Senso.aiCompanyAI AgentsContent Generation1 API19.5DelightreeCompanyProductivityFranchise ManagementFranchise Operations17.3BackCompanyEmployee ExperienceHRHelp Desk14.0BasebuildCompanyConstructionReal-EstateArtificial Intelligence11.8
Minimal 3 Almost no public developer surface
Axis 2CompanyRegulatory IntelligenceComplianceCorporate Affairs7.7DocubaseDocument-ManagementArtificial Intelligence4.1ParliaCompanyOpinionContentMedia3.4
Unrated 1 Not yet scored
ParatureCompanyCloud SaasCustomer ServiceCustomer-Support

APIs with this tag (30)

Ranked by the provider's API Evangelist rating — the Kin Score is scored per provider, not per API, so every API of a provider shares its band. How the rating works →

Exemplar 1 Complete, well-documented, and agent-ready
Treasure Data Knowledge Base APIThe KnowledgeBase API from Treasure Data — 3 operation(s) for knowledgebase.74.3
Strong 11 Solid coverage with minor gaps
Atlassian Jira Service Management Knowledgebase APIThe Atlassian Jira Service Management Knowledgebase API enables searching knowledge base articles for resol...65.6Drata Knowledge Base APIThe Knowledge Base API from Drata — 3 operation(s) for knowledge base.65.4Dialogflow ES API (Essentials)The Dialogflow ES v2 API — 279 operations across 27 resource groups covering the agent, intents, entity typ...65.2GitLab Wikis APIThe GitLab Wikis API provides programmatic access to manage project wiki pages. It supports listing, creati...64.4Zendesk Help Center Articles APIThe Zendesk Help Center Articles API lets you programmatically manage knowledge base articles in your Help ...61.1Zendesk Help Center Categories APIThe Zendesk Help Center Categories API lets you programmatically manage the top-level organizational struct...61.1Zendesk Help Center Sections APIThe Zendesk Help Center Sections API lets you create, read, update, and delete sections within your Help Ce...61.1ServiceNow Knowledge Management APIThe ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving knowledge arti...60.7DialNexa Knowledge Base APIThe Knowledge Base API from DialNexa — 2 operation(s) for knowledge base.59.8ASAPP Knowledge Base APIThe Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.58.5DeveloperHub Documentation PlatformDeveloperHub provides a hosted platform for creating developer documentation including API references auto-...56.1
Developing 11 Usable, with meaningful gaps to close
Telia ACE Knowledge REST APIThe REST API behind Telia ACE Knowledge (formerly Humany), the self-service knowledge and contact-deflectio...51.9Knowledge APIAPI for managing knowledge base articles and content.49.4Udesk Robot (GaussMind) APIBot platform API for applications and robots, FAQ knowledge bases, bot sessions, task-flow entities, extern...48.3Tavus APIThe Tavus REST API powers personalized video generation and real-time Conversational Video Interface sessio...48.1StepFun Vector Stores APIKnowledge-base (vector store) management — create/list/retrieve/delete stores and attach or remove files fo...47.6Help Scout Docs APIManage knowledge-base sites, collections, categories, articles, and search/related content for Help Scout D...46.7Cartesia Knowledge Base APIDocuments and folders used by agents.44.8WorldCat Knowledge Base APIProvides developer-level access to a library's information in the WorldCat Knowledge Base, combining data a...43.3CIViC — Clinical Interpretation of Variants in CancerA free, open, community-curated knowledgebase of the clinical significance of variants in cancer, built and...43.1Product Fruits Knowledge Base APIKnowledge base article and category management42.8Pylon Knowledge Base APIKnowledge bases, collections, and articles.42.2
Thin 3 Limited public surface area
Unisson knowledge-base APIThe knowledge-base API from Unisson — 15 operation(s) for knowledge-base.38.4Groove GraphQL API v2GraphQL API exposing conversations, messages, agents, contacts, mailboxes, tags, and knowledge base data th...33.8elevenlabs Knowledge Base APIEndpoints for managing knowledge base documents that agents use to answer questions.32.7
Emerging 4 Early or largely undocumented
MindsDB HTTP REST APISQL-over-HTTP query engine plus RESTful resources for projects, databases, knowledge bases, tables, views, ...25.9AeroFarms FAQ APIPublic, unauthenticated read access to the AeroFarms FAQ knowledge base — 18 published answers across 8 FAQ...22.4LivePerson KnowledgeAI APIAPIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in L...19.8Senso Org APIKey-authenticated REST API to ingest content into a knowledge base, run semantic search with AI-generated a...19.5

Companies reaching this through an API (21)

These companies publish an API, specification or operation carrying “Knowledge Base” but do not classify their business under it. Listed unranked and kept out of the count above, because one tagged operation is not a statement about what a company does.

AeroFarms Atlassian Cartesia DialNexa Drata Elevenlabs GitLab Google Dialogflow LivePerson Product Fruits Salesforce Service Cloud ServiceNow StepFun Tavus Telia Company Treasure Data Udesk Unisson Washington University in St. Louis WorldCat Zendesk

Score breakdown

Frequency
53.6
log-scaled weighted occurrences
Breadth
1.2
spread across providers
Quality lift
43.2
mean composite of providers using it
Cohesion
7.7
strength of nearest seed neighbor

Related tags

Help Desk 10 co-occurrences Conversations 14 co-occurrences Customer-Support 10 co-occurrences Customer Service 9 co-occurrences Articles 7 co-occurrences Self-Service 5 co-occurrences Documentation 11 co-occurrences Attachments 7 co-occurrences

Where this tag comes from

Api tag30
Provider tag44
Openapi tag8
Openapi op tag51

Cohort brief

Auto-generated

The 42 providers in the APIs.io catalog tagged Knowledge Base, scored on the Kin Score. Every figure below is computed from the catalog — nothing here is written.

Providers
42
all scored
Mean Kin Score
38.9
+15.0 vs catalog 23.9
Mean Agent Readiness
24.7
+12.7 vs catalog 12
Spread
3.4–67.8
median 39.6 · σ 15.9
How the 42 split by band
Exemplar 1Strong 7Developing 14Thin 9Emerging 9Minimal 2
Facet averages, against the whole catalog
FacetThis cohortCatalogDifferenceScored
Contract Quality 38.6 19.8 +18.8 42
Access Clarity 44.3 26.5 +17.8 42
Developer Ergonomics 40.9 23.4 +17.5 42
Operational Transparency 29.5 14 +15.5 42
Discoverability 68.2 61.2 +7 42
Contract Governance 11.8 6.4 +5.4 42

A facet is averaged over the members that carry it, not over the whole cohort — the “Scored” column is that count. Averaging an absent facet as zero would score our own coverage gaps as the providers’ posture.

What this cohort publishes
ArtifactThis cohortCatalogDifference
MCP server (any) 33% 10% +23
MCP server (first-party) 42% 13% +29
Agent Skills 0% 0% 0
OAuth scopes 35% 11% +24
Security 98% 97% +1
Arazzo workflows 5% 2% +3
Governance rules 30% 14% +16

mcp_pct counts any mcp/ artifact including ones API Evangelist derived from the provider OpenAPI; mcp_first_party_pct counts only servers the provider publishes. Prefer the latter.

Top by Kin Score
  1. 1 Confluence 67.8
  2. 2 Erxes 62.7
  3. 3 Gladly 62.7
  4. 4 Archbee 60.8
  5. 5 AirOps 60.3
  6. 6 Synthflow 58.9
  7. 7 ASAPP 58.5
  8. 8 DeveloperHub 56.1
  9. 9 Brainfish 53.2
  10. 10 Vanilla Forums 51
Top by Agent Readiness
  1. 1 DeveloperHub 62.2
  2. 2 Brainfish 62.1
  3. 3 Archbee 60.6
  4. 4 AirOps 51.7
  5. 5 Confluence 51.6
  6. 6 Outline 44.2
  7. 7 Synthflow 42.1
  8. 8 Slite 39.2
  9. 9 Vanilla Forums 36.7
  10. 10 Gladly 34.9
All 44 members of this roster resolve to a scored provider in the catalog.Generated from the catalog build of 15 September 2026, across 27661 providers, using the same computation served by the APIs.io cohort API. Briefs are published for rosters of 5 or more scored providers; below that a distribution is not meaningful.

Work with this as data

Every tag here is available over the APIs.io API and to AI agents over MCP.

MCP server

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https://apis.io/mcp

Tools for tags

7 MCP tools reach this
  • find_tagsBrowse and filter every tag in the catalog.
  • get_cohortThis tag as a scored cohort — every provider carrying it, with scores.
  • cohort_statsPRO — the distribution across this tag: mean, median, band split, adoption rates.
  • cohort_rankingsPRO — the leaderboard, on composite AND agent-readiness axes.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This tag 
curl "https://apis.io/api/v1/tags/knowledge-base"
All tags 
curl "https://apis.io/api/v1/tags?limit=25"
As a scored cohort 
curl "https://apis.io/api/v1/cohorts/tag/knowledge-base"
The distribution (Pro) 
curl "https://apis.io/api/v1/cohorts/tag/knowledge-base/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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