Zoho Desk

Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts, accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0 authentication scoped per organization.

Zoho Desk publishes 1 API on the APIs.io network: REST API. Tagged areas include Customer Support, Help Desk, Ticketing, Knowledge Base, and Customer Service.

Zoho Desk’s developer surface includes documentation, signup flow, pricing, support, engineering blog, and 6 more developer resources.

🌐 Visit website 📡 Source on GitHub

27.7/100 emerging ▬ flat Agent 16/100 agent aware Full breakdown ↓
scored 2026-07-28 · rubric v0.6

1 APIs

Customer SupportHelp DeskTicketingKnowledge BaseCustomer ServiceZoho

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6

Composite quality — 27.7/100 · emerging

Contract Quality 12.4 / 25

Developer Ergonomics 3.0 / 20

Commercial Clarity 4.7 / 20

Operational Transparency 0.7 / 13

Governance 0.0 / 12

Discoverability 6.9 / 10

Agent readiness — 16/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zoho-desk: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Zoho Desk REST API

REST API for Zoho Desk providing CRUD operations across tickets, threads, contacts, accounts, agents, departments, tasks, calls, events, articles, and knowledge base content. Us...

GraphQL 1

GraphQL schemas published by this provider.

Get Started 2

Portal, sign-up, and the first successful call

Signup

Signup

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing

Pricing

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: zoho-desk
name: Zoho Desk
description: Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts,
  accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides
  programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0
  authentication scoped per organization.
type: Index
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zoho-desk.png
tags:
- Customer Support
- Help Desk
- Ticketing
- Knowledge Base
- Customer Service
- Zoho
url: https://raw.githubusercontent.com/api-evangelist/zoho-desk/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
- aid: zoho-desk:zoho-desk-api
  name: Zoho Desk REST API
  description: REST API for Zoho Desk providing CRUD operations across tickets, threads, contacts, accounts, agents, departments,
    tasks, calls, events, articles, and knowledge base content. Uses OAuth 2.0 with the Zoho-oauthtoken header and an orgId
    header to scope requests to a specific organization.
  humanURL: https://desk.zoho.com/DeskAPIDocument
  baseURL: https://desk.zoho.com/api/v1
  tags:
  - Customer Support
  - Help Desk
  - Ticketing
  - Knowledge Base
  properties:
  - type: Documentation
    url: https://desk.zoho.com/DeskAPIDocument
  - type: OpenAPI
    url: https://github.com/zoho/zohodesk-oas
  - type: Authentication
    url: https://desk.zoho.com/DeskAPIDocument#OauthTokens
  - url: graphql/zoho-desk-graphql.md
    type: GraphQL
common:
- type: VulnerabilityDisclosure
  url: security/zoho-desk-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/zoho-desk-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/showcase/zohodesk
- type: Website
  url: https://www.zoho.com/desk/
- type: Documentation
  url: https://desk.zoho.com/DeskAPIDocument
- type: Signup
  url: https://www.zoho.com/desk/signup.html
- type: Pricing
  url: https://www.zoho.com/desk/zoho-desk-pricing.html
- type: Login
  url: https://accounts.zoho.com/signin
- type: Support
  url: https://www.zoho.com/desk/support.html
- type: Blog
  url: https://www.zoho.com/blog/desk/
- type: GitHubOrganization
  url: https://github.com/zoho
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com