Zoho Desk

Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts, accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0 authentication scoped per organization.

Zoho Desk publishes 3 APIs on the APIs.io network: Agents API, Contacts API, and Tickets API. Tagged areas include Customer-Support, Help Desk, Ticketing, Knowledge Base, and Customer Service.

Zoho Desk’s developer surface includes documentation, signup flow, pricing, support, engineering blog, and 6 more developer resources.

🌐 Visit website 📡 Source on GitHub

25.3/100 emerging ▬ flat Agent 15/100 agent aware Full breakdown ↓
scored 2026-08-21 · rubric v0.12.0

3 APIs

Customer-Support Help Desk Ticketing Knowledge Base Customer Service Zoho

Kin Score

Kin Score How this is scored →
scored 2026-08-21 · rubric v0.12.0

Composite quality — 25.3/100 · emerging

Contract Quality 13.9 / 25

Developer Ergonomics 2.4 / 20

Access Clarity 1.3 / 20

Operational Transparency 0.3 / 13

Contract Governance 0.0 / 12

Discoverability 7.4 / 10

Agent readiness — 15/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zoho-desk: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 3

Individual APIs this provider publishes, each with its own machine-readable definition.

GraphQL 1

GraphQL schemas published by this provider.

Get Started 2

Portal, sign-up, and the first successful call

Signup

Signup

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing

Pricing

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: zoho-desk
name: Zoho Desk
description: Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts,
  accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides
  programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0
  authentication scoped per organization.
type: Index
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zoho-desk.png
tags:
- Customer-Support
- Help Desk
- Ticketing
- Knowledge Base
- Customer Service
- Zoho
tags_raw:
- Customer Support
- Help Desk
- Ticketing
- Knowledge Base
- Customer Service
- Zoho
url: https://raw.githubusercontent.com/api-evangelist/zoho-desk/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.23'
apis:
- aid: zoho-desk:zoho-desk-agents-api
  name: Zoho Desk Agents API
  description: The Agents API from Zoho Desk — 2 operation(s) for agents.
  humanURL: https://desk.zoho.com/DeskAPIDocument
  baseURL: https://desk.zoho.com/api/v1
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/zoho-desk-agents-api-openapi.yml
  - type: Documentation
    url: https://desk.zoho.com/DeskAPIDocument
  - type: Authentication
    url: https://desk.zoho.com/DeskAPIDocument#OauthTokens
  - type: GraphQL
    url: graphql/zoho-desk-graphql.md
- aid: zoho-desk:zoho-desk-contacts-api
  name: Zoho Desk Contacts API
  description: The Contacts API from Zoho Desk — 2 operation(s) for contacts.
  humanURL: https://desk.zoho.com/DeskAPIDocument
  baseURL: https://desk.zoho.com/api/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/zoho-desk-contacts-api-openapi.yml
  - type: Documentation
    url: https://desk.zoho.com/DeskAPIDocument
  - type: Authentication
    url: https://desk.zoho.com/DeskAPIDocument#OauthTokens
  - type: GraphQL
    url: graphql/zoho-desk-graphql.md
- aid: zoho-desk:zoho-desk-tickets-api
  name: Zoho Desk Tickets API
  description: The Tickets API from Zoho Desk — 2 operation(s) for tickets.
  humanURL: https://desk.zoho.com/DeskAPIDocument
  baseURL: https://desk.zoho.com/api/v1
  tags:
  - Tickets
  properties:
  - type: OpenAPI
    url: openapi/zoho-desk-tickets-api-openapi.yml
  - type: Documentation
    url: https://desk.zoho.com/DeskAPIDocument
  - type: Authentication
    url: https://desk.zoho.com/DeskAPIDocument#OauthTokens
  - type: GraphQL
    url: graphql/zoho-desk-graphql.md
common:
- type: VulnerabilityDisclosure
  url: security/zoho-desk-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/zoho-desk-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/showcase/zohodesk
- type: Website
  url: https://www.zoho.com/desk/
- type: Documentation
  url: https://desk.zoho.com/DeskAPIDocument
- type: Signup
  url: https://www.zoho.com/desk/signup.html
- type: Pricing
  url: https://www.zoho.com/desk/zoho-desk-pricing.html
- type: Login
  url: https://accounts.zoho.com/signin
- type: Support
  url: https://www.zoho.com/desk/support.html
- type: Blog
  url: https://www.zoho.com/blog/desk/
- type: GitHubOrganization
  url: https://github.com/zoho
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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Zoho Desk

Kin Score

APIs 3

Zoho Desk Agents API

Zoho Desk Contacts API

Zoho Desk Tickets API

Open Collections 4

API Collection