Document360

Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for integrating documentation into external workflows.

Document360 publishes 6 API contracts indexed on the APIs.io network, including Articles API, Categories API, Drive API, and 3 more. Tagged areas include Documentation, Knowledge Base, Software-as-a-Service, and Knowledge Management.

The Document360 catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Document360’s developer surface includes authentication, developer portal, documentation, pricing, engineering blog, support, and 13 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

37.0/100 thin ▬ flat Agent 18/100 agent aware Front door AI 6/6 dominant saas Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

AccessFreemiumSelf serve⚡ Free to try

1 published contract

Documentation Knowledge Base Software-as-a-Service Knowledge Management

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Knowledge Management

BC-830

Articles

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 37.0/100 · thin

Contract Quality 11.9 / 19

Developer Ergonomics 5.5 / 15

Access Clarity 3.9 / 15

Operational Transparency 1.0 / 10

Contract Governance 0.9 / 9

Discoverability 4.3 / 8

Regulatory Posture 3.2 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 18/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/document360: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Content, Documentation and Design Platforms	builds-on	19.7 (thin)	-	-

Pricing Plans 1

Published pricing tiers and plan structures.

Document360 Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Document360 Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Document360 Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Document360 Context

31 classes · 0 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Document360 — jsonschema rules

5 rules · 3 warnings 2 info

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

Document360 Article

11 properties

JSON SCHEMA

Document360 Category

5 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Document360 Authentication

apiKey · 1 scheme

SECURITY

Document360 Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Document360 Trust Center

SOC 2

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Document360 Agentic Access

15 operations · 6 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal

Portal

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 2

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

Commercial 5

Pricing, plans, and the legal terms of use

Plans

FinOps

Pricing

TermsOfService

PrivacyPolicy

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 1

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: document360
name: Document360
description: Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge
  bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for
  integrating documentation into external workflows.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/document360.png
tags:
- Documentation
- Knowledge Base
- Software-as-a-Service
- Knowledge Management
tags_raw:
- Documentation
- Knowledge Base
- SaaS
- Knowledge Management
url: https://raw.githubusercontent.com/api-evangelist/document360/refs/heads/main/apis.yml
created: '2026-03-16'
modified: '2026-05-19'
specificationVersion: '0.23'
apis:
- aid: document360:document360-articles-api
  name: Document360 Articles API
  description: The Articles API from Document360 — 2 operation(s) for articles.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Articles
  properties:
  - type: OpenAPI
    url: openapi/document360-articles-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-categories-api
  name: Document360 Categories API
  description: The Categories API from Document360 — 2 operation(s) for categories.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Categories
  properties:
  - type: OpenAPI
    url: openapi/document360-categories-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-drive-api
  name: Document360 Drive API
  description: The Drive API from Document360 — 2 operation(s) for drive.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Drives
  tags_raw:
  - Drive
  properties:
  - type: OpenAPI
    url: openapi/document360-drive-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-project-versions-api
  name: Document360 Project Versions API
  description: The Project Versions API from Document360 — 1 operation(s) for project versions.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Project Versions
  properties:
  - type: OpenAPI
    url: openapi/document360-project-versions-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-teams-api
  name: Document360 Teams API
  description: The Teams API from Document360 — 1 operation(s) for teams.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/document360-teams-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-users-api
  name: Document360 Users API
  description: The Users API from Document360 — 1 operation(s) for users.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/document360-users-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
common:
- type: Plans
  url: plans/document360-plans-pricing.yml
- type: RateLimits
  url: rate-limits/document360-rate-limits.yml
- type: FinOps
  url: finops/document360-finops.yml
- type: CapabilityMap
  url: capabilities/document360-capability-edges.yml
  name: Document360 Business Capability Map
- type: Website
  url: https://www.document360.com/
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/document360/overview
- type: AgenticAccess
  url: agentic-access/document360-agentic-access.yml
- type: TrustCenter
  url: security/document360-trust-center.yml
- type: DomainSecurity
  url: security/document360-domain-security.yml
- type: Authentication
  url: authentication/document360-authentication.yml
- type: GitHubOrganization
  url: https://github.com/document360
- type: LinkedIn
  url: https://www.linkedin.com/company/document360
- type: Portal
  url: https://document360.com/
- type: Documentation
  url: https://apidocs.document360.com/
- type: Pricing
  url: https://document360.com/pricing/
- type: Blog
  url: https://document360.com/blog/
- type: TermsOfService
  url: https://document360.com/terms-of-service/
- type: PrivacyPolicy
  url: https://document360.com/privacy-policy/
- type: Support
  url: https://support.document360.com/
- type: Integrations
  url: https://document360.com/integrations/
integrations:
- name: Build with Document360
- name: buyvsbuild
- name: en flag
- name: pt-br flag
- name: fr flag
- name: es flag
- name: de flag
- name: Document360
- name: Gradient
- name: McDonald's
- name: NHS
- name: Virgin Red
- name: Hp
- name: Puma
- name: Samsung Ads
- name: Naver
- name: Medallia
- name: Freshdesk
- name: Zendesk
- name: Intercom
- name: Drift
- name: Slack
- name: Teams
- name: Crowdin
- name: Chrome
- name: Zapier
- name: Salesforce
- name: Github
- name: Google Analytics
- name: Google Tag Manager
- name: Hotjar
- name: Amplitude
- name: Mixpanel
- name: Segment
- name: FullStory
- name: Heap
- name: LiveChat
- name: Crisp
- name: Gorgias
- name: Olark
- name: FreshChat
- name: Freshmarketer
- name: Google Optimize
- name: VWO
- name: Zoho PageSense
- name: Disqus
- name: Commento
- name: Mogli Technologies, LLC
- name: Arlington/Roe
- name: Whatfix
- name: Gradient shape
- name: GDPR
- name: SOC2
- name: ISO
- name: D360-ratings
- name: kovai.co
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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