Document360

Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for integrating documentation into external workflows.

Document360 publishes 6 APIs on the APIs.io network, including Articles API, Categories API, Drive API, and 3 more. Tagged areas include Documentation, Knowledge Base, and Software-as-a-Service.

The Document360 catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Document360’s developer surface includes authentication, developer portal, documentation, pricing, engineering blog, support, and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub

39.3/100 developing ▬ flat Agent 20/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessFreemiumSelf serve⚡ Free to try

1 APIs

Documentation Knowledge Base Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 39.3/100 · developing

Contract Quality 15.6 / 23

Developer Ergonomics 6.6 / 18

Access Clarity 6.2 / 18

Operational Transparency 1.2 / 12

Contract Governance 1.1 / 11

Discoverability 5.3 / 9

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/document360: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 6

Individual APIs this provider publishes, each with its own machine-readable definition.

Document360 Articles API

The Articles API from Document360 — 2 operation(s) for articles.

Document360 Categories API

The Categories API from Document360 — 2 operation(s) for categories.

Document360 Drive API

The Drive API from Document360 — 2 operation(s) for drive.

Document360 Project Versions API

The Project Versions API from Document360 — 1 operation(s) for project versions.

Document360 Teams API

The Teams API from Document360 — 1 operation(s) for teams.

Document360 Users API

The Users API from Document360 — 1 operation(s) for users.

Postman Collections 6

Ready-to-run Postman collections for exercising this provider's APIs.

Document360 Articles API

POSTMAN

Document360 Articles Categories API

POSTMAN

Document360 Articles Drive API

POSTMAN

Document360 Articles Project Versions API

POSTMAN

Document360 Articles Teams API

POSTMAN

Document360 Articles Users API

POSTMAN

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Document360 Articles API

OPEN COLLECTION

Document360 Articles Categories API

OPEN COLLECTION

Document360 API

OPEN COLLECTION

Document360 Articles Drive API

OPEN COLLECTION

Document360 Articles Project Versions API

OPEN COLLECTION

Document360 Articles Teams API

OPEN COLLECTION

Document360 Articles Users API

OPEN COLLECTION

Scroll for all 8

Pricing Plans 1

Published pricing tiers and plan structures.

Document360 Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Document360 Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Document360 Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Document360 Context

31 classes · 0 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Document360 API Rules

5 rules · 3 warnings 2 info

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

Document360 Article

11 properties

JSON SCHEMA

Document360 Category

5 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Document360 Authentication

apiKey · 1 scheme

SECURITY

Document360 Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Document360 Trust Center

SOC 2

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Document360 Agentic Access

15 operations · 6 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal

Portal

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 2

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Source (apis.yml)

aid: document360
name: Document360
description: Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge
  bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for
  integrating documentation into external workflows.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/document360.png
tags:
- Documentation
- Knowledge Base
- Software-as-a-Service
tags_raw:
- Documentation
- Knowledge Base
- SaaS
url: https://raw.githubusercontent.com/api-evangelist/document360/refs/heads/main/apis.yml
created: '2026-03-16'
modified: '2026-05-19'
specificationVersion: '0.23'
apis:
- aid: document360:document360-articles-api
  name: Document360 Articles API
  description: The Articles API from Document360 — 2 operation(s) for articles.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Articles
  properties:
  - type: OpenAPI
    url: openapi/document360-articles-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-categories-api
  name: Document360 Categories API
  description: The Categories API from Document360 — 2 operation(s) for categories.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Categories
  properties:
  - type: OpenAPI
    url: openapi/document360-categories-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-drive-api
  name: Document360 Drive API
  description: The Drive API from Document360 — 2 operation(s) for drive.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Drives
  tags_raw:
  - Drive
  properties:
  - type: OpenAPI
    url: openapi/document360-drive-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-project-versions-api
  name: Document360 Project Versions API
  description: The Project Versions API from Document360 — 1 operation(s) for project versions.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Project Versions
  properties:
  - type: OpenAPI
    url: openapi/document360-project-versions-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-teams-api
  name: Document360 Teams API
  description: The Teams API from Document360 — 1 operation(s) for teams.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/document360-teams-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-users-api
  name: Document360 Users API
  description: The Users API from Document360 — 1 operation(s) for users.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/document360-users-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
common:
- type: Website
  url: https://www.document360.com/
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/document360/overview
- type: AgenticAccess
  url: agentic-access/document360-agentic-access.yml
- type: TrustCenter
  url: security/document360-trust-center.yml
- type: DomainSecurity
  url: security/document360-domain-security.yml
- type: Authentication
  url: authentication/document360-authentication.yml
- type: GitHubOrganization
  url: https://github.com/document360
- type: LinkedIn
  url: https://www.linkedin.com/company/document360
- type: Portal
  url: https://document360.com/
- type: Documentation
  url: https://apidocs.document360.com/
- type: Pricing
  url: https://document360.com/pricing/
- type: Blog
  url: https://document360.com/blog/
- type: TermsOfService
  url: https://document360.com/terms-of-service/
- type: PrivacyPolicy
  url: https://document360.com/privacy-policy/
- type: Support
  url: https://support.document360.com/
- type: Integrations
  url: https://document360.com/integrations/
integrations:
- name: Build with Document360
- name: buyvsbuild
- name: en flag
- name: pt-br flag
- name: fr flag
- name: es flag
- name: de flag
- name: Document360
- name: Gradient
- name: McDonald's
- name: NHS
- name: Virgin Red
- name: Hp
- name: Puma
- name: Samsung Ads
- name: Naver
- name: Medallia
- name: Freshdesk
- name: Zendesk
- name: Intercom
- name: Drift
- name: Slack
- name: Teams
- name: Crowdin
- name: Chrome
- name: Zapier
- name: Salesforce
- name: Github
- name: Google Analytics
- name: Google Tag Manager
- name: Hotjar
- name: Amplitude
- name: Mixpanel
- name: Segment
- name: FullStory
- name: Heap
- name: LiveChat
- name: Crisp
- name: Gorgias
- name: Olark
- name: FreshChat
- name: Freshmarketer
- name: Google Optimize
- name: VWO
- name: Zoho PageSense
- name: Disqus
- name: Commento
- name: Mogli Technologies, LLC
- name: Arlington/Roe
- name: Whatfix
- name: Gradient shape
- name: GDPR
- name: SOC2
- name: ISO
- name: D360-ratings
- name: kovai.co
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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