Document360

Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for integrating documentation into external workflows.

Document360 publishes 6 API contracts indexed on the APIs.io network, including Articles API, Categories API, Drive API, and 3 more. Tagged areas include Documentation, Knowledge Base, Software-as-a-Service, Knowledge Management, and API Documentation.

The Document360 catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Document360’s developer surface includes signup flow, getting-started guide, changelog, API reference, authentication, developer portal, documentation, and 30 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

44.6/100 developing ▬ flat Agent 27/100 agent aware Front door AI 6/6 dominant Heartbeat 61/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

1 published contract 1 MCP Servers

Documentation Knowledge Base Software-as-a-Service Knowledge Management API Documentation Developer Portal

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Knowledge Management

BC-830

Articles

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 44.6/100 · developing

Contract Quality 11.9 / 19

Developer Ergonomics 7.0 / 15

Access Clarity 5.5 / 15

Operational Transparency 3.1 / 10

Contract Governance 0.9 / 9

Discoverability 5.2 / 8

Regulatory Posture 2.9 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 27/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 36.8 — up to +12.6 composite points
Contract Governance scores 9.8 — up to +10.8 composite points
Developer Ergonomics scores 46.4 — up to +10.7 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/document360/apis.yml: open an issue on github.com/api-evangelist/document360 to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Content, Documentation and Design Platforms	builds-on	37.0	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (verified)

OpenAPI

measured — observed by APIs.io (published)

APIs 6

Individual APIs this provider publishes, each with its own machine-readable definition.

Document360 Articles API

The Articles API from Document360 — 2 operation(s) for articles.

Document360 Categories API

The Categories API from Document360 — 2 operation(s) for categories.

Document360 Drive API

The Drive API from Document360 — 2 operation(s) for drive.

Document360 Project Versions API

The Project Versions API from Document360 — 1 operation(s) for project versions.

Document360 Teams API

The Teams API from Document360 — 1 operation(s) for teams.

Document360 Users API

The Users API from Document360 — 1 operation(s) for users.

Postman Collections 6

Ready-to-run Postman collections for exercising this provider's APIs.

Document360 Articles API

POSTMAN

Document360 Articles Categories API

POSTMAN

Document360 Articles Drive API

POSTMAN

Document360 Articles Project Versions API

POSTMAN

Document360 Articles Teams API

POSTMAN

Document360 Articles Users API

POSTMAN

Open Collections 7

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Document360 Articles API

OPEN COLLECTION

Document360 Articles Categories API

OPEN COLLECTION

Document360 API

OPEN COLLECTION

Document360 Articles Drive API

OPEN COLLECTION

Document360 Articles Project Versions API

OPEN COLLECTION

Document360 Articles Teams API

OPEN COLLECTION

Document360 Articles Users API

OPEN COLLECTION

Scroll for all 7

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Document360 MCP Server

Document360 publishes an MCP server card at https://document360.com/.well-known/mcp.json (saved verbatim as document360-mcp-server-card.json). It advertises the Document360 MCP ...

MCP SERVER

Document360 API pricing

Not yet checked against Document360's own pricing page. Compiled by API Evangelist on 2026-05-04; confirm before you rely on a figure. A free plan or tier is listed.

Plan	Price
Free freemium	Free
Professional paid	Free
Enterprise enterprise	—

Plan details, limits and sources →

Rate limits

Free Tier Default: 10 requests per minute
Free Tier Monthly Quota: 1000 requests per month
Professional Tier Default: 100 requests per minute

Compiled by API Evangelist, not yet checked against Document360's documentation. All 5 limits →

Pricing Plans 1

Published pricing tiers and plan structures.

Document360 Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Document360 Rate Limits

5 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Document360

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Document360 Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Document360 Context

31 classes · 0 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Document360 — jsonschema rules

5 rules · 3 warnings 2 info

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

Document360 Article

11 properties

JSON SCHEMA

Document360 Category

5 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Document360 Authentication

apiKey · 1 scheme

SECURITY

Document360 Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Document360 Trust Center

SOC 2

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Document360 Agentic Access

15 operations · 6 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

SignUp

SignUp

GettingStarted

GettingStarted

Portal

Portal

Documentation 2

Reference material describing how the API behaves

APIReference

APIReference

Documentation

Documentation

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

MCPServer

WellKnown

AgenticAccess

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Spectral

Spectral

Vocabulary

DataModel

Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

IntegrationEdges

IntegrationEdges

PostmanWorkspace

PostmanWorkspace

GitHubOrganization

GitHubOrganization

Access & Security 5

Authentication, authorization, and security posture

Compliance

Security

TrustCenter

DomainSecurity

Authentication

Operate 4

Status, limits, changes, and where to get help

StatusPage

ChangeLog

RateLimits

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

FinOps

Pricing

PrivacyPolicy

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 4

Properties that don't map to a standard resource type

Hosts

Vendors

Leadership

CapabilityMap

Source (apis.yml)

aid: document360
name: Document360
description: Document360 is a SaaS knowledge base platform that allows teams to create, manage, and publish self-service knowledge
  bases and documentation portals. It supports version control, categories, team collaboration, analytics, and an API for
  integrating documentation into external workflows.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/document360.png
tags:
- Documentation
- Knowledge Base
- Software-as-a-Service
- Knowledge Management
- API Documentation
- Developer Portal
tags_raw:
- Documentation
- Knowledge Base
- SaaS
- Knowledge Management
- API Documentation
- Developer Portal
url: https://raw.githubusercontent.com/api-evangelist/document360/refs/heads/main/apis.yml
created: '2026-03-16'
modified: '2026-05-19'
specificationVersion: '0.23'
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
common:
- type: Spectral
  url: rules/document360-rules.yml
- type: Spectral
  url: rules/document360-jsonschema-spectral-rules.yml
- type: Vocabulary
  url: vocabulary/document360-vocabulary.yml
- type: DataModel
  url: data-model/document360-data-model.yml
- type: Compliance
  url: https://document360.com/compliance/soc2/
- type: Conformance
  url: conformance/document360-conformance.yml
- type: LLMsTxt
  url: llms/document360-llms.txt
- type: MCPServer
  url: mcp/document360-mcp.yml
- type: WellKnown
  url: well-known/document360-well-known.yml
- type: Hosts
  url: hosts/document360-hosts.yml
- type: IntegrationEdges
  url: integrations/document360-integration-edges.yml
- type: Vendors
  url: vendors/document360-vendors.yml
- type: StatusPage
  url: https://status.document360.com/
- type: SignUp
  url: https://document360.com/signup/
- type: Security
  url: https://document360.com/security/
- type: Leadership
  url: https://document360.com/solutions/leadership/
- type: GettingStarted
  url: https://docs.document360.com/docs/getting-started
- type: ChangeLog
  url: https://document360.com/blog/release-notes/
- type: APIReference
  url: https://apidocs.document360.com/apidocs
- type: Plans
  url: plans/document360-plans-pricing.yml
- type: RateLimits
  url: rate-limits/document360-rate-limits.yml
- type: FinOps
  url: finops/document360-finops.yml
- type: CapabilityMap
  url: capabilities/document360-capability-edges.yml
  name: Document360 Business Capability Map
- type: Website
  url: https://www.document360.com/
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/document360/overview
- type: AgenticAccess
  url: agentic-access/document360-agentic-access.yml
- type: TrustCenter
  url: security/document360-trust-center.yml
- type: DomainSecurity
  url: security/document360-domain-security.yml
- type: Authentication
  url: authentication/document360-authentication.yml
- type: GitHubOrganization
  url: https://github.com/document360
- type: LinkedIn
  url: https://www.linkedin.com/company/document360
- type: Portal
  url: https://document360.com/
- type: Documentation
  url: https://apidocs.document360.com/
- type: Pricing
  url: https://document360.com/pricing/
- type: Blog
  url: https://document360.com/blog/
- type: PrivacyPolicy
  url: https://document360.com/privacy-policy/
- type: Support
  url: https://support.document360.com/
- type: Integrations
  url: https://document360.com/integrations/
apis:
- aid: document360:document360-articles-api
  name: Document360 Articles API
  description: The Articles API from Document360 — 2 operation(s) for articles.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Articles
  properties:
  - type: OpenAPI
    url: openapi/document360-articles-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-categories-api
  name: Document360 Categories API
  description: The Categories API from Document360 — 2 operation(s) for categories.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Categories
  properties:
  - type: OpenAPI
    url: openapi/document360-categories-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-drive-api
  name: Document360 Drive API
  description: The Drive API from Document360 — 2 operation(s) for drive.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Drives
  tags_raw:
  - Drive
  properties:
  - type: OpenAPI
    url: openapi/document360-drive-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-project-versions-api
  name: Document360 Project Versions API
  description: The Project Versions API from Document360 — 1 operation(s) for project versions.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Project Versions
  properties:
  - type: OpenAPI
    url: openapi/document360-project-versions-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-teams-api
  name: Document360 Teams API
  description: The Teams API from Document360 — 1 operation(s) for teams.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/document360-teams-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
- aid: document360:document360-users-api
  name: Document360 Users API
  description: The Users API from Document360 — 1 operation(s) for users.
  humanURL: https://apidocs.document360.com/
  baseURL: https://apihub.document360.io/v2
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/document360-users-api-openapi.yml
  - type: Documentation
    url: https://apidocs.document360.com/
  - type: GettingStarted
    url: https://document360.com/blog/document360-api/
  - type: JSONSchema
    url: json-schema/document360-article-schema.json
  - type: JSONSchema
    url: json-schema/document360-category-schema.json
  - type: JSONLD
    url: json-ld/document360-context.jsonld
integrations:
- name: Build with Document360
- name: buyvsbuild
- name: en flag
- name: pt-br flag
- name: fr flag
- name: es flag
- name: de flag
- name: Document360
- name: Gradient
- name: McDonald's
- name: NHS
- name: Virgin Red
- name: Hp
- name: Puma
- name: Samsung Ads
- name: Naver
- name: Medallia
- name: Freshdesk
- name: Zendesk
- name: Intercom
- name: Drift
- name: Slack
- name: Teams
- name: Crowdin
- name: Chrome
- name: Zapier
- name: Salesforce
- name: Github
- name: Google Analytics
- name: Google Tag Manager
- name: Hotjar
- name: Amplitude
- name: Mixpanel
- name: Segment
- name: FullStory
- name: Heap
- name: LiveChat
- name: Crisp
- name: Gorgias
- name: Olark
- name: FreshChat
- name: Freshmarketer
- name: Google Optimize
- name: VWO
- name: Zoho PageSense
- name: Disqus
- name: Commento
- name: Mogli Technologies, LLC
- name: Arlington/Roe
- name: Whatfix
- name: Gradient shape
- name: GDPR
- name: SOC2
- name: ISO
- name: D360-ratings
- name: kovai.co

Document360 API — frequently asked questions

Does Document360 have an API?

Yes. APIs.io lists 6 APIs from Document360, including Document360 Articles API, Document360 Categories API and Document360 Drive API, and 3 more.

Is there an OpenAPI specification for the Document360 API?

Yes. APIs.io indexes 6 OpenAPI specifications for Document360, each linked for download from this page.

How do I authenticate with the Document360 API?

Document360 uses bearer-token authentication (apiKey · 1 scheme). The details are profiled on APIs.io as Document360 Authentication.

How much does the Document360 API cost?

APIs.io lists 3 pricing plans for Document360, with each plan's price, limits and inclusions under Pricing on this page.

Does Document360 have an MCP server?

Yes. APIs.io lists 1 MCP server for Document360: Document360 publishes an MCP server card at https://document360.com/.well-known/mcp.json (saved verbatim as document360-mcp-server-card.json). It advertises the Document360 MCP Server, streamable HTTP

Is the Document360 API ready for AI agents?

Document360 has a Kin Score of 44.6 out of 100 (developing) and an Agent Readiness score of 27.1 (agent-aware), scored by API Evangelist on 2026-11-06.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

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Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

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