Telia Company is the Nordic and Baltic telecommunications group headquartered in Solna, Sweden, operating mobile and fixed networks in Sweden, Finland, Norway, Denmark, Lithuania, Latvia and Estonia, plus a global carrier and IoT business. As a mobile network operator it sits on the connectivity side of the telecom value chain rather than the developer-facing side, and its API posture reflects that split. Telia runs a real first-party developer hub at developer.teliacompany.io that fronts exactly two programmes — LSO Sonata (MEF/Mplify and TM Forum derived wholesale ordering APIs) and CAMARA (GSMA Open Gateway network APIs) — but both catalogs sit on Apigee portals that require an existing commercial agreement with Telia, a whitelisted corporate email domain and manual support approval before any specification or credential is issued. Only one OpenAPI definition is downloadable anonymously across the whole estate. Its CAMARA portal names Quality on Demand and Device Location but publishes nothing callable without login, and Telia reaches network-API developers mainly through Nokia's Network as Code aggregator platform rather than directly. The genuinely open surface is a public Bulk Messaging implementation guide covering an SMPP endpoint and an SMS REST API, and a gRPC audio-forwarding contract for its Telia ACE contact-centre product.
Telia Company publishes 2 APIs on the APIs.io network: List Geographic Site API and Retrieve Geographic Site API. Tagged areas include Telecommunications, Sweden, Nordics, Baltics, and Mobile Network Operator.
The Telia Company catalog on APIs.io includes 1 event-driven AsyncAPI specification.
Telia Company’s developer surface includes authentication, CLI, changelog, sandbox, documentation, support, getting-started guide, and 37 more developer resources.
Regulatory Posture applies to this provider. Its tags matched the
Telecommunications regime, so
Regulatory Posture carries 15 points of the composite.
If this regime is wrong for your business, say so on your
provider repo — the
applicability map is public and we will correct it.
The six quality facets above are damped to 85 points between them,
because the conditional facet above carries the other
15. That is why each facet's contribution is shown against a damped
maximum: raising a quality facet moves the composite by 85% of its nominal
weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/telia: open an issue to ask a question, or submit a pull request to add artifacts.
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LSO Sonata Geographic Address API allows a buyer to retrieve a geographic address from the seller database by address id and to validate geographic address data. Designed using ...
Determines whether it is feasible for the seller to deliver a particular product to a particular geographic location, and manages create POQ, retrieve POQ list and retrieve POQ ...
Manages quote request and completion between seller and buyer for Telia operator customers and selected B2O products. Designed using TM Forum TMF648 as its template; firm quotes...
Creates product orders covering new, change, disconnect and suspend scenarios, with the current version focused on new order creation. Designed using TM Forum TMF622 Product Ord...
Buyer-registered listener API for quote and order notifications — state change, create quote, attribute change and BAFO quotes — pushed from seller to buyer. This is the event s...
CAMARA Quality on Demand (QoD) API listed on Telia's CAMARA portal, allowing an application to request a higher-quality network connection. Named and described on the anonymousl...
CAMARA Device Location API listed on Telia's CAMARA portal, allowing a caller to request the area in which a user device is located. Named on the public portal home page only; t...
Ngmlc_Location_ProvideLocation service operation, invoked by a service consumer towards the ENL to request the geodetic location of a single device or to subscribe to tracking o...
A request mapper proxying requests to Telia Finland's internal Catalogue Service API, deliberately limiting and restricting the functionality present in the underlying catalogue...
Manages business mobile subscriptions for Telia Finland customers — list subscription, get subscription, update subscription information, deactivate, reactivate and terminate. N...
Exposes available packages and products and allows ordering them for both new and existing mobile subscriptions at Telia Finland. Named and described on the public portal home p...
JSON REST API for submitting mobile-terminated SMS through the Telia Company Bulk Messaging Platform, with a Submit SMS message operation (POST ~/messages) and a Submit SMS cont...
The webhook half of Telia's Bulk Messaging REST surface. Customers must implement a Receive SMS (mobile originated) operation and a Receive delivery report (DLR) operation to ac...
SMPP v3.4-style binary protocol interface into the Telia Company Bulk Messaging Platform, reached over TLS 1.2 or better at smpp.messaging.teliacompany.com port 3550 with SNI re...
Bidirectional streaming gRPC service over HTTP/2 that forwards copies of the audio streams in Telia ACE contact-centre voice calls to a customer-implemented receiver, for transc...
Telia Tunnistus is Telia Finland's identification broker service — an OpenID Connect and OAuth 2.0 identity provider that brokers Finnish strong electronic identification. The O...
The REST API behind Telia ACE Knowledge (formerly Humany), the self-service knowledge and contact-deflection product inside the Telia ACE contact-centre suite. Telia documents i...
The outbound webhook surface of Telia ACE Knowledge. A contact method of type Web service forwards an end user's form submission and the current ACE Knowledge parameter context ...
Client-side and server-side REST interface that lets an end user communicate with a Telia ACE contact centre from the customer's own website. Telia publishes it in two versions ...
Integration API between the Telia ACE contact-centre platform and a customer's CRM system, used to drive agent-side integration such as surfacing and updating customer records a...
Work-item management API for the Telia ACE contact centre, covering prioritisation, queue management and forwarding of tasks across the platform. Named and described on Telia's ...
Screen-pop integration API for Telia ACE that automatically opens the matching customer profile in the agent's business system when an interaction arrives, which Telia states sa...
Export API against Telia ACE Interaction View that allows content and data from recorded contact-centre interactions to be exported to external systems for analytics, quality ma...
aid: telia
url: https://raw.githubusercontent.com/api-evangelist/telia/refs/heads/main/apis.yml
name: Telia Company
kind: company
description: Telia Company is the Nordic and Baltic telecommunications group headquartered in Solna, Sweden, operating mobile
and fixed networks in Sweden, Finland, Norway, Denmark, Lithuania, Latvia and Estonia, plus a global carrier and IoT business.
As a mobile network operator it sits on the connectivity side of the telecom value chain rather than the developer-facing
side, and its API posture reflects that split. Telia runs a real first-party developer hub at developer.teliacompany.io
that fronts exactly two programmes — LSO Sonata (MEF/Mplify and TM Forum derived wholesale ordering APIs) and CAMARA (GSMA
Open Gateway network APIs) — but both catalogs sit on Apigee portals that require an existing commercial agreement with
Telia, a whitelisted corporate email domain and manual support approval before any specification or credential is issued.
Only one OpenAPI definition is downloadable anonymously across the whole estate. Its CAMARA portal names Quality on Demand
and Device Location but publishes nothing callable without login, and Telia reaches network-API developers mainly through
Nokia's Network as Code aggregator platform rather than directly. The genuinely open surface is a public Bulk Messaging
implementation guide covering an SMPP endpoint and an SMS REST API, and a gRPC audio-forwarding contract for its Telia ACE
contact-centre product.
deliveryModel:
model: unknown
open_source: unknown
commercial: true
callable_host: true
label: Delivery model not determined — needs a product licence on record
confidence: low
source:
- openapi
- pricing
- repository-unlicensed
generated: '2026-08-28'
method: derived
accessModel:
pricing: unknown
onboarding: self-serve
trial: false
try_now: false
public: false
label: Self-serve signup
confidence: medium
source:
- authentication
- scopes
- security
- sandbox
generated: '2026-09-02'
method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Telecommunications
- Sweden
- Nordics
- Baltics
- Mobile Network Operator
- Network APIs
- CAMARA
- Open Gateway
- Messaging
- SMS
- SMPP
- IoT
- 5G
- Broadband
- Identity Verification
- BSS
- OSS
- TM Forum
- MEF
- Standards
created: '2026-07-25'
modified: '2026-07-25'
specificationVersion: '0.23'
apis:
- aid: telia:telia-lso-sonata-geographic-address-management-api
name: Telia LSO Sonata Geographic Address Management API
description: LSO Sonata Geographic Address API allows a buyer to retrieve a geographic address from the seller database
by address id and to validate geographic address data. Designed using TM Forum TMF673 as its template. Named and described
on the public LSO portal home page; the specification itself is only available after portal sign-in, which requires an
existing Telia agreement.
humanURL: https://lso.teliacompany.com/apis
tags:
- LSO Sonata
- MEF
- TM Forum
- Wholesale
- Address Management
properties:
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- aid: telia:telia-lso-sonata-product-offering-qualification-api
name: Telia LSO Sonata Product Offering Qualification API
description: Determines whether it is feasible for the seller to deliver a particular product to a particular geographic
location, and manages create POQ, retrieve POQ list and retrieve POQ by identifier operations. Designed using TM Forum
TMF679 as its template. Documented on the public LSO portal home page; specification behind portal sign-in.
humanURL: https://lso.teliacompany.com/apis
tags:
- LSO Sonata
- MEF
- TM Forum
- Wholesale
- Serviceability
properties:
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- aid: telia:telia-lso-sonata-quote-management-api
name: Telia LSO Sonata Quote Management API
description: Manages quote request and completion between seller and buyer for Telia operator customers and selected B2O
products. Designed using TM Forum TMF648 as its template; firm quotes are handled today with budgetary quotes planned.
Documented on the public LSO portal home page; specification behind portal sign-in.
humanURL: https://lso.teliacompany.com/apis
tags:
- LSO Sonata
- MEF
- TM Forum
- Wholesale
- Quoting
properties:
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- aid: telia:telia-lso-sonata-order-management-api
name: Telia LSO Sonata Order Management API
description: Creates product orders covering new, change, disconnect and suspend scenarios, with the current version focused
on new order creation. Designed using TM Forum TMF622 Product Order as its template. Documented on the public LSO portal
home page; specification behind portal sign-in.
humanURL: https://lso.teliacompany.com/apis
tags:
- LSO Sonata
- MEF
- TM Forum
- Wholesale
- Ordering
properties:
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- aid: telia:telia-lso-sonata-notification-api
name: Telia LSO Sonata Notification API
description: Buyer-registered listener API for quote and order notifications — state change, create quote, attribute change
and BAFO quotes — pushed from seller to buyer. This is the event surface of the LSO Sonata programme. Documented on the
public LSO portal home page; specification behind portal sign-in and no AsyncAPI is published.
humanURL: https://lso.teliacompany.com/apis
tags:
- LSO Sonata
- MEF
- TM Forum
- Notification
- Event
tags_raw:
- LSO Sonata
- MEF
- TM Forum
- Notifications
- Events
properties:
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- type: Webhooks
url: asyncapi/telia-webhooks.yml
- aid: telia:telia-camara-quality-on-demand-api
name: Telia CAMARA Quality on Demand API
description: CAMARA Quality on Demand (QoD) API listed on Telia's CAMARA portal, allowing an application to request a higher-quality
network connection. Named and described on the anonymously readable portal home page, but the portal's API catalog returns
zero documents to an anonymous caller — no OpenAPI, no endpoint and no sandbox is reachable without an existing Telia
agreement and a whitelisted corporate domain.
humanURL: https://camara.teliacompany.com/apis
tags:
- CAMARA
- Open Gateway
- Network APIs
- Quality on Demand
- 5G
properties:
- type: Documentation
url: https://camara.teliacompany.com/
- type: APIReference
url: https://camara.teliacompany.com/apis
- aid: telia:telia-camara-device-location-api
name: Telia CAMARA Device Location API
description: CAMARA Device Location API listed on Telia's CAMARA portal, allowing a caller to request the area in which
a user device is located. Named on the public portal home page only; the anonymous API catalog is empty, so no specification,
scopes or endpoint were retrievable without a commercial agreement.
humanURL: https://camara.teliacompany.com/apis
tags:
- CAMARA
- Open Gateway
- Network APIs
- Device Location
- Location Verification
properties:
- type: Documentation
url: https://camara.teliacompany.com/
- type: APIReference
url: https://camara.teliacompany.com/apis
- aid: telia:telia-ngmlc-location-api
name: Telia NGMLC Location API
description: Ngmlc_Location_ProvideLocation service operation, invoked by a service consumer towards the ENL to request
the geodetic location of a single device or to subscribe to tracking of one device. This is a GSMA/3GPP-lineage location
exposure service carried on Telia's CAMARA portal rather than a CAMARA-defined API. Named on the public portal home page;
no specification is available anonymously.
humanURL: https://camara.teliacompany.com/apis
tags:
- Location
- Network Exposure
- 3GPP
- GSMA
properties:
- type: Documentation
url: https://camara.teliacompany.com/
- type: APIReference
url: https://camara.teliacompany.com/apis
- aid: telia:telia-finland-public-catalogue-service-api
name: Telia Finland Public Catalogue Service API
description: A request mapper proxying requests to Telia Finland's internal Catalogue Service API, deliberately limiting
and restricting the functionality present in the underlying catalogue service. Named and described on the public home
page of the Telia Finland developer portal; the API catalog returns nothing to an anonymous caller, so the specification
requires sign-in.
humanURL: https://developer.telia.fi/apis
tags:
- Finland
- BSS
- Product Catalog
- Business
properties:
- type: Documentation
url: https://developer.telia.fi/
- type: APIReference
url: https://developer.telia.fi/apis
- aid: telia:telia-finland-mobile-subscription-api
name: Telia Finland Mobile Subscription API
description: Manages business mobile subscriptions for Telia Finland customers — list subscription, get subscription, update
subscription information, deactivate, reactivate and terminate. Named and described on the public portal home page; specification
and credentials require portal sign-in and an existing Telia agreement.
humanURL: https://developer.telia.fi/apis
tags:
- Finland
- BSS
- Subscription Management
- Mobile
properties:
- type: Documentation
url: https://developer.telia.fi/
- type: APIReference
url: https://developer.telia.fi/apis
- aid: telia:telia-finland-mobile-subscription-order-service-api
name: Telia Finland Mobile Subscription Order Service API
description: Exposes available packages and products and allows ordering them for both new and existing mobile subscriptions
at Telia Finland. Named and described on the public portal home page; specification behind portal sign-in.
humanURL: https://developer.telia.fi/apis
tags:
- Finland
- BSS
- Ordering
- Mobile
properties:
- type: Documentation
url: https://developer.telia.fi/
- type: APIReference
url: https://developer.telia.fi/apis
- aid: telia:telia-bulk-messaging-sms-rest-api
name: Telia Bulk Messaging SMS REST API
description: JSON REST API for submitting mobile-terminated SMS through the Telia Company Bulk Messaging Platform, with
a Submit SMS message operation (POST ~/messages) and a Submit SMS content operation for custom content and UDH headers.
Authentication is HTTP Basic with credentials created in the Bulk Messaging web portal. Telia states the REST APIs are
documented as OpenAPI, but those definitions are hosted in the portal's Documents section behind a login and were not
retrievable anonymously. The publicly readable implementation guide is the only open artifact.
humanURL: https://cdn.messaging.teliacompany.com/documents/developer/index.html
baseURL: https://api.messaging.teliacompany.com/sms/rest/v2
tags:
- Messaging
- SMS
- Bulk Messaging
- CPaaS
properties:
- type: Documentation
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- type: APIReference
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- type: AgentSkill
name: Send an SMS through Telia Bulk Messaging
url: skills/telia-send-bulk-sms.md
- type: ErrorCatalog
url: errors/telia-error-codes.yml
- aid: telia:telia-bulk-messaging-sms-callback-api
name: Telia Bulk Messaging SMS Callback API
description: The webhook half of Telia's Bulk Messaging REST surface. Customers must implement a Receive SMS (mobile originated)
operation and a Receive delivery report (DLR) operation to accept callbacks pushed by the Telia Company Bulk Messaging
Platform, and the implementation must match the OpenAPI specification Telia provides through the portal. No AsyncAPI is
published and the specification is not available anonymously.
humanURL: https://cdn.messaging.teliacompany.com/documents/developer/index.html
tags:
- Messaging
- SMS
- Webhook
- Callbacks
- Delivery Reports
tags_raw:
- Messaging
- SMS
- Webhooks
- Callbacks
- Delivery Reports
properties:
- type: Documentation
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- type: APIReference
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- type: Webhooks
url: asyncapi/telia-webhooks.yml
- aid: telia:telia-bulk-messaging-smpp-api
name: Telia Bulk Messaging SMPP API
description: SMPP v3.4-style binary protocol interface into the Telia Company Bulk Messaging Platform, reached over TLS
1.2 or better at smpp.messaging.teliacompany.com port 3550 with SNI required. Supports bind_transmitter, bind_receiver,
bind_transceiver, unbind, enquire_link, submit_sm and deliver_sm, with vendor specific command status codes and network
error code TLVs. Access requires static source IP addresses to be whitelisted in Telia's ACL, which makes this a contract-first,
sales-led onboarding rather than a self-serve one.
humanURL: https://cdn.messaging.teliacompany.com/documents/developer/index.html
baseURL: smpp://smpp.messaging.teliacompany.com:3550
tags:
- Messaging
- SMS
- SMPP
- Carrier
properties:
- type: Documentation
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- type: APIReference
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
- aid: telia:telia-ace-audio-stream-forwarding-api
name: Telia ACE Audio Stream Forwarding API
description: Bidirectional streaming gRPC service over HTTP/2 that forwards copies of the audio streams in Telia ACE contact-centre
voice calls to a customer-implemented receiver, for transcription, summarisation, intent analysis, fraud detection or
custom recording. Telia publishes the proto3 service definition, a sender simulator and an example receiver openly on
GitHub. Authentication is mutual TLS with client certificates. This is the most openly specified API Telia publishes.
humanURL: https://github.com/telia-oss/ace-audio-stream-forwarding-api
tags:
- Contact Center
- Voice
- gRPC
- Streaming
- mTLS
properties:
- type: Documentation
url: https://github.com/telia-oss/ace-audio-stream-forwarding-api
- type: gRPC
url: proto/telia-ace-audio-stream-forwarding-v1.proto
- type: Protobuf
url: proto/telia-ace-audio-stream-forwarding-v1.proto
- type: SourceCode
url: https://github.com/telia-oss/ace-audio-stream-forwarding-api
- aid: telia:telia-tunnistus-identification-broker
name: Telia Tunnistus Identification Broker
description: Telia Tunnistus is Telia Finland's identification broker service — an OpenID Connect and OAuth 2.0 identity
provider that brokers Finnish strong electronic identification. The OpenID discovery document is served anonymously at
tunnistus.telia.fi with issuer https://tunnistus.telia.fi/uas, supporting authorization_code, client_credentials, refresh_token,
password and SAML2 bearer grants. Notably it does NOT advertise a CIBA backchannel authentication endpoint, which is the
grant CAMARA specifies for network-based authorization. Integration guides are published as PDFs in a Telia GitHub repository.
humanURL: https://github.com/telia-oss/tunnistus
baseURL: https://tunnistus.telia.fi/uas
tags:
- Identity
- OpenID Connect
- Authentication
- Strong Authentication
- Finland
tags_raw:
- Identity
- OpenID Connect
- OAuth
- Strong Authentication
- Finland
properties:
- type: Documentation
url: https://github.com/telia-oss/tunnistus
- type: OpenIDConnectDiscovery
url: https://tunnistus.telia.fi/.well-known/openid-configuration
- type: WellKnown
url: well-known/telia-openid-configuration.json
- type: SourceCode
url: https://github.com/telia-oss/tunnistus
- aid: telia:telia-ace-knowledge-rest-api
name: Telia ACE Knowledge REST API
description: The REST API behind Telia ACE Knowledge (formerly Humany), the self-service knowledge and contact-deflection
product inside the Telia ACE contact-centre suite. Telia documents it openly on GitHub — no login, no agreement — which
makes it the second-most openly specified API Telia publishes. It follows a tenant-projection URL pattern of application
domain plus interface name plus API keyword, and carries three documented surfaces — the Matching API for searching answers
and retrieving knowledge-base content, the Notices API for listing notices, news and alerts, and the Contact API for listing
contact methods and posting form data. Pagination is skip and take, custom entity parameters are passed with a p. prefix,
and an interface can be made public or access-restricted from the administration portal.
humanURL: https://github.com/telia-oss/ace-knowledge-docs
baseURL: https://support.humany.net
tags:
- Contact Center
- Knowledge Base
- Self-Service
- ACE Knowledge
- Humany
- Search
tags_raw:
- Contact Center
- Knowledge Base
- Self Service
- ACE Knowledge
- Humany
- Search
properties:
- type: Documentation
url: https://github.com/telia-oss/ace-knowledge-docs
- type: APIReference
url: https://github.com/telia-oss/ace-knowledge-docs/blob/master/REST/README.md
- type: SourceCode
url: https://github.com/telia-oss/ace-knowledge-docs
- type: Conventions
url: conventions/telia-conventions.yml
- aid: telia:telia-ace-knowledge-contact-method-webhook
name: Telia ACE Knowledge Contact Method WebHook
description: The outbound webhook surface of Telia ACE Knowledge. A contact method of type Web service forwards an end user's
form submission and the current ACE Knowledge parameter context to an external HTTP endpoint the customer implements,
and injects the response back into the widget as a dynamic answer. Telia publishes the full contract openly — request
content types of JSON, XML or form-urlencoded, response types of text/html or text/plain, a hard 15 second budget for
the receiver, custom headers that can be stored encrypted, and optional HMAC SHA256 JWT request signing in an X-ACE-Signature
header carrying iss, aud, exp, iat, content_hash, method and path claims. This is the only Telia event surface whose specification
is available without a login.
humanURL: https://github.com/telia-oss/ace-knowledge-docs/blob/master/REST/webhook.md
tags:
- Contact Center
- Webhook
- Event
- Request Signing
- ACE Knowledge
tags_raw:
- Contact Center
- Webhooks
- Events
- Request Signing
- ACE Knowledge
properties:
- type: Documentation
url: https://github.com/telia-oss/ace-knowledge-docs/blob/master/REST/webhook.md
- type: Webhooks
url: asyncapi/telia-webhooks.yml
- aid: telia:telia-ace-web-api
name: Telia ACE Web API
description: Client-side and server-side REST interface that lets an end user communicate with a Telia ACE contact centre
from the customer's own website. Telia publishes it in two versions — a Client version callable directly from browsers
with a restricted result and parameter set, and an authenticated Server version for server-to-server integration that
returns extensive contact centre information. Documented capabilities are creating callbacks in real time or from scheduled
availability, checking queue status by queue name or contact data, retrieving entrance and menu-selection opening hours,
checking whether inputs and menu selections are currently open, and exporting changelog and audit records. All calls are
HTTPS GET and POST. A first-party npm client is published as @telia-ace/web-api; no specification is public.
humanURL: https://ace-showcase.com/marketplace/ace-web-api/
tags:
- Contact Center
- Callback
- Queue Status
- Opening Hours
- ACE
properties:
- type: Documentation
url: https://ace-showcase.com/marketplace/ace-web-api/
- type: SDKs
url: https://www.npmjs.com/package/@telia-ace/web-api
- aid: telia:telia-ace-agent-api
name: Telia ACE Agent API
description: Integration API between the Telia ACE contact-centre platform and a customer's CRM system, used to drive agent-side
integration such as surfacing and updating customer records against live interactions. Named and described on Telia's
own ACE marketplace; no specification, endpoint or authentication detail is published anonymously and access runs through
a Telia commercial partner.
humanURL: https://ace-showcase.com/marketplace/ace-agent-api/
tags:
- Contact Center
- CRM
- Agent Desktop
- ACE
properties:
- type: Documentation
url: https://ace-showcase.com/marketplace/ace-agent-api/
- aid: telia:telia-ace-workitem-api
name: Telia ACE Workitem API
description: Work-item management API for the Telia ACE contact centre, covering prioritisation, queue management and forwarding
of tasks across the platform. Named and described on Telia's ACE marketplace; no specification is published anonymously.
humanURL: https://ace-showcase.com/marketplace/ace-work-item-api/
tags:
- Contact Center
- Work Items
- Queue Management
- ACE
properties:
- type: Documentation
url: https://ace-showcase.com/marketplace/ace-work-item-api/
- aid: telia:telia-ace-screen-pop-api
name: Telia ACE Screen Pop API
description: Screen-pop integration API for Telia ACE that automatically opens the matching customer profile in the agent's
business system when an interaction arrives, which Telia states saves 10 to 20 seconds per contact. Named and described
on Telia's ACE marketplace; no specification is published anonymously.
humanURL: https://ace-showcase.com/marketplace/ace-screen-pop-api/
tags:
- Contact Center
- Screen Pop
- CTI
- ACE
properties:
- type: Documentation
url: https://ace-showcase.com/marketplace/ace-screen-pop-api/
- aid: telia:telia-ace-interaction-view-api
name: Telia ACE Interaction View API
description: Export API against Telia ACE Interaction View that allows content and data from recorded contact-centre interactions
to be exported to external systems for analytics, quality management or archiving. Named and described on Telia's ACE
marketplace; no specification is published anonymously.
humanURL: https://ace-showcase.com/marketplace/interaction-view-api/
tags:
- Contact Center
- Analytics
- Data Export
- Interaction View
- ACE
properties:
- type: Documentation
url: https://ace-showcase.com/marketplace/interaction-view-api/
- aid: telia:telia-listgeographicsite-api
name: Telia Company List Geographic Site API
description: Retrieves a list of geographic sites based on the provided site id or other fields.
humanURL: https://lso.teliacompany.com/apis
baseURL: https://api-garden.teliacompany.com/v1/api/mef/geographicSiteManagement
tags: []
tags_raw:
- listGeographicSite
properties:
- type: OpenAPI
url: openapi/telia-listgeographicsite-api-openapi.yml
- type: ErrorCatalog
url: errors/telia-problem-types.yml
- type: DataModel
url: data-model/telia-data-model.yml
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
- aid: telia:telia-retrievegeographicsite-api
name: Telia Company Retrieve Geographic Site API
description: Retrieves detailed information for a specific geographic site using its ID.
humanURL: https://lso.teliacompany.com/apis
baseURL: https://api-garden.teliacompany.com/v1/api/mef/geographicSiteManagement
tags: []
tags_raw:
- retrieveGeographicSite
properties:
- type: OpenAPI
url: openapi/telia-retrievegeographicsite-api-openapi.yml
- type: ErrorCatalog
url: errors/telia-problem-types.yml
- type: DataModel
url: data-model/telia-data-model.yml
- type: Documentation
url: https://lso.teliacompany.com/
- type: APIReference
url: https://lso.teliacompany.com/apis
common:
- type: IssueTracker
url: https://github.com/telia-oss/ace-audio-stream-forwarding-api/issues
- type: Releases
url: https://github.com/telia-oss/ace-audio-stream-forwarding-api/releases
- type: ContributionGuide
url: https://github.com/telia-oss/ace-audio-stream-forwarding-api/blob/main/CONTRIBUTING.md
- type: AgentSkill
url: skills/telia-lso-site-lookup.md
- type: AgenticAccess
url: agentic-access/telia-agentic-access.yml
- type: VulnerabilityDisclosure
url: security/telia-vulnerability-disclosure.yml
- type: Security
url: security/telia-vulnerability-disclosure.yml
- type: DomainSecurity
url: security/telia-domain-security.yml
- type: Authentication
url: authentication/telia-authentication.yml
- type: OAuthScopes
url: scopes/telia-scopes.yml
- type: Packages
url: packages/telia-packages.yml
- type: SDKs
url: packages/telia-packages.yml
- type: CLI
url: cli/telia-cli.yml
- type: Components
url: components/telia-components.yml
- type: WellKnown
url: well-known/telia-well-known.yml
- type: X-MCPServerCandidate
url: mcp/telia-mcp.yml
note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: ToolCrosswalk
url: mcp/telia-tool-crosswalk.yml
- type: LLMsTxt
url: llms/telia-llms.txt
- type: Overlay
url: overlays/telia-lso-sonata-site-management-overlay.yaml
- type: Conformance
url: conformance/telia-conformance.yml
- type: ErrorCatalog
url: errors/telia-problem-types.yml
- type: Lifecycle
url: lifecycle/telia-lifecycle.yml
- type: StatusPage
url: https://www.telia.se/support/driftinformation-mobilt
- type: ChangeLog
url: changelog/telia-changelog.yml
- type: Conventions
url: conventions/telia-conventions.yml
- type: DataModel
url: data-model/telia-data-model.yml
- type: Sandbox
url: sandbox/telia-sandbox.yml
- type: Webhooks
url: asyncapi/telia-webhooks.yml
- type: AgentSkill
url: skills/_index.yml
- type: Protobuf
url: proto/telia-ace-audio-stream-forwarding-v1.proto
- type: Website
url: https://www.teliacompany.com/
- type: DeveloperPortal
url: https://developer.teliacompany.io/
- type: Documentation
url: https://developer.teliacompany.io/
- type: APIPortal
url: https://camara.teliacompany.com/
- type: APIPortal
url: https://lso.teliacompany.com/
- type: APIPortal
url: https://developer.telia.fi/
- type: GitHubOrganization
url: https://github.com/telia-oss
- type: LinkedIn
url: https://www.linkedin.com/company/telia-company
- type: Support
url: mailto:camara@teliacompany.com
- type: Support
url: mailto:mef-lso.team@teliacompanyspace.onmicrosoft.com
- type: GettingStarted
url: https://lso.teliacompany.com/get-started
- type: SignUp
url: https://lso.teliacompany.com/register
- type: Blog
url: https://ace-showcase.com/blog/
- type: APIReference
url: https://cdn.messaging.teliacompany.com/documents/developer/index.html
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com
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