Telia ACE Knowledge Contact Method WebHook
The outbound webhook surface of Telia ACE Knowledge. A contact method of type Web service forwards an end user's form submission and the current ACE Knowledge parameter context to an external HTTP endpoint the customer implements, and injects the response back into the widget as a dynamic answer. Telia publishes the full contract openly — request content types of JSON, XML or form-urlencoded, response types of text/html or text/plain, a hard 15 second budget for the receiver, custom headers that can be stored encrypted, and optional HMAC SHA256 JWT request signing in an X-ACE-Signature header carrying iss, aud, exp, iat, content_hash, method and path claims. This is the only Telia event surface whose specification is available without a login.