Telia Company

Telia ACE Interaction View API

Export API against Telia ACE Interaction View that allows content and data from recorded contact-centre interactions to be exported to external systems for analytics, quality management or archiving. Named and described on Telia's ACE marketplace; no specification is published anonymously.

GitHub

Documentation

📖
Documentation
https://ace-showcase.com/marketplace/interaction-view-api/

API entry from apis.yml

apis.yml Raw ↑ 
aid: telia:telia-ace-interaction-view-api
name: Telia ACE Interaction View API
description: Export API against Telia ACE Interaction View that allows content and data from recorded
  contact-centre interactions to be exported to external systems for analytics, quality management or
  archiving. Named and described on Telia's ACE marketplace; no specification is published anonymously.
humanURL: https://ace-showcase.com/marketplace/interaction-view-api/
tags:
- Contact Center
- Analytics
- Data Export
- Interaction View
- ACE
properties:
- type: Documentation
  url: https://ace-showcase.com/marketplace/interaction-view-api/