Telia Company

Telia ACE Audio Stream Forwarding API

Bidirectional streaming gRPC service over HTTP/2 that forwards copies of the audio streams in Telia ACE contact-centre voice calls to a customer-implemented receiver, for transcription, summarisation, intent analysis, fraud detection or custom recording. Telia publishes the proto3 service definition, a sender simulator and an example receiver openly on GitHub. Authentication is mutual TLS with client certificates. This is the most openly specified API Telia publishes.

GitHub

Documentation

📖
Documentation
https://github.com/telia-oss/ace-audio-stream-forwarding-api

Other Resources

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gRPC
https://raw.githubusercontent.com/api-evangelist/telia/refs/heads/main/proto/telia-ace-audio-stream-forwarding-v1.proto
🔗
Protobuf
https://raw.githubusercontent.com/api-evangelist/telia/refs/heads/main/proto/telia-ace-audio-stream-forwarding-v1.proto
🔗
SourceCode
https://github.com/telia-oss/ace-audio-stream-forwarding-api

API entry from apis.yml

apis.yml Raw ↑ 
aid: telia:telia-ace-audio-stream-forwarding-api
name: Telia ACE Audio Stream Forwarding API
description: Bidirectional streaming gRPC service over HTTP/2 that forwards copies of the audio streams
  in Telia ACE contact-centre voice calls to a customer-implemented receiver, for transcription, summarisation,
  intent analysis, fraud detection or custom recording. Telia publishes the proto3 service definition,
  a sender simulator and an example receiver openly on GitHub. Authentication is mutual TLS with client
  certificates. This is the most openly specified API Telia publishes.
humanURL: https://github.com/telia-oss/ace-audio-stream-forwarding-api
tags:
- Contact Center
- Voice
- gRPC
- Streaming
- mTLS
properties:
- type: Documentation
  url: https://github.com/telia-oss/ace-audio-stream-forwarding-api
- type: gRPC
  url: proto/telia-ace-audio-stream-forwarding-v1.proto
- type: Protobuf
  url: proto/telia-ace-audio-stream-forwarding-v1.proto
- type: SourceCode
  url: https://github.com/telia-oss/ace-audio-stream-forwarding-api