MadCap Software

MadCap Software is an enterprise content authoring, management, and delivery company for technical documentation and learning & development teams. Its platform spans MadCap Flare (topic-based technical authoring with single-source, multi-channel publishing to HTML5, PDF, Word, EPUB, and SCORM), MadCap Flare Online (cloud collaborative authoring and review), MadCap IXIA CCMS (enterprise DITA component content management for regulated industries), MadCap Syndicate (AI-ready, governed content delivery to portals, LMS, CRM, and RAG pipelines), MadCap Create (eLearning authoring), MadCap Lingo (translation management), and MadCap Contributor. MadCap serves 25,000+ users and 3,000+ customers including 3M, T-Mobile, Wells Fargo, and Rivian. The company's developer surface is the .NET Flare Plug-In API and Help Viewer SDK plus the MadCap Connect connectors for Salesforce, Zendesk, and ServiceNow; it does not publish a public REST/HTTP API. Added to the API Evangelist network from the Battery Ventures portfolio and enriched from its public documentation surface.

MadCap Software is profiled on the APIs.io network. Tagged areas include Company, Technical Documentation, Content Management, Authoring, and DITA.

MadCap Software’s developer surface includes documentation, API reference, support, engineering blog, pricing, signup flow, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub

20.7/100 emerging ▬ flat Agent 4/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyTechnical DocumentationContent ManagementAuthoringDITACCMSKnowledge BaseeLearningLocalizationAI-Ready Content

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 20.7/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 4.3 / 20

Commercial Clarity 8.9 / 20

Operational Transparency 0.7 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 4/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/madcap-software: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 1

Portal, sign-up, and the first successful call

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: madcap-software
name: MadCap Software
description: MadCap Software is an enterprise content authoring, management, and delivery company for technical documentation
  and learning & development teams. Its platform spans MadCap Flare (topic-based technical authoring with single-source, multi-channel
  publishing to HTML5, PDF, Word, EPUB, and SCORM), MadCap Flare Online (cloud collaborative authoring and review), MadCap
  IXIA CCMS (enterprise DITA component content management for regulated industries), MadCap Syndicate (AI-ready, governed
  content delivery to portals, LMS, CRM, and RAG pipelines), MadCap Create (eLearning authoring), MadCap Lingo (translation
  management), and MadCap Contributor. MadCap serves 25,000+ users and 3,000+ customers including 3M, T-Mobile, Wells Fargo,
  and Rivian. The company's developer surface is the .NET Flare Plug-In API and Help Viewer SDK plus the MadCap Connect connectors
  for Salesforce, Zendesk, and ServiceNow; it does not publish a public REST/HTTP API. Added to the API Evangelist network
  from the Battery Ventures portfolio and enriched from its public documentation surface.
url: https://raw.githubusercontent.com/api-evangelist/madcap-software/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://f1.madcapsoftware.com/websiteImages/open-graph/opengraph-homepageV2.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-20'
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 3
  pass: local-v1
tags:
- Company
- Technical Documentation
- Content Management
- Authoring
- DITA
- CCMS
- Knowledge Base
- eLearning
- Localization
- AI-Ready Content
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/madcap-software-domain-security.yml
- type: Website
  url: https://www.madcapsoftware.com/
- type: Documentation
  url: https://help.madcapsoftware.com/
- type: APIReference
  url: https://help.madcapsoftware.com/flare2024r2//Content/Flare/Plug-In-API/Plugin-API.htm
- type: Support
  url: https://www.madcapsoftware.com/support/
- type: Blog
  url: https://www.madcapsoftware.com/blog/
- type: Pricing
  url: https://www.madcapsoftware.com/pricing/
- type: SignUp
  url: https://www.madcapsoftware.com/free-trials/
- type: TermsOfService
  url: https://www.madcapsoftware.com/company/terms.aspx
- type: PrivacyPolicy
  url: https://www.madcapsoftware.com/privacy/
- type: GitHubOrganization
  url: https://github.com/MadCapSoftware
- type: LLMsTxt
  url: llms/madcap-software-llms.txt
- type: WellKnown
  url: well-known/madcap-software-well-known.yml