Asapp3 website screenshot

Asapp3

ASAPP (formerly Asapp3) is a leading AI‑powered customer experience platform for enterprise contact centers. It provides generative AI agents, human‑in‑the‑loop workflows, and real‑time interaction intelligence to automate and augment customer service across voice, digital and human channels. The platform integrates with existing systems, offers safety and security guardrails, and is backed by extensive AI research and patents, serving industries such as finance, healthcare, retail, and telecommunications.

Asapp3 publishes 10 API contracts indexed on the APIs.io network, including Auto Compose API, Auto Summary API, Auto Transcribe API, and 7 more. Tagged areas include Artificial Intelligence, Customer Experience, Enterprise, Contact Center, and Platform.

The Asapp3 catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.

Asapp3’s developer surface includes authentication, support, changelog, engineering blog, getting-started guide, documentation, API reference, and 25 more developer resources.

58.8/100 strong ▬ flat Agent 32/100 agent ready Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0
2 published contracts
Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management
BC-430
AutoComposeAutoSummaryConversations
GET /autosummary/v1/intent/{conversationId} GET /autosummary/v1/free-text-summaries/{conversationId} POST /autocompose/v1/conversations/{conversationId}/suggestions GET /autocompose/v1/responses/globals

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/asapp3: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 10

Individual APIs this provider publishes, each with its own machine-readable definition.

Asapp3 Auto Compose API

Improve agent productivity with AutoCompose API

Asapp3 Auto Summary API

Endpoints for summarizing conversations and retrieving structured data

Asapp3 Auto Transcribe API

Get streaming URL to transcribe audio

Asapp3 AutoTranscribe Media Gateway API

Operations for controlling AutoTranscribe Media Gateway transcription and streaming

Asapp3 Conversations API

Operations to send conversational inputs to ASAPP AI services

Asapp3 File Exporter API

API to get client exports

Asapp3 Generative Agent API

Operations to send messages and trigger GenerativeAgent to respond or query the current state

Asapp3 Health Check API

Operations to ensure that ASAPP APIs are up and running.

Asapp3 Knowledge Base API

Operations to submit and retrieve Articles to the GenerativeAgent Knowledge Base.

Asapp3 Metadata API

API to submit entity's attributes to ASAPP

Scroll for all 10

Rate Limits 1

Documented rate limits and quota policies.

Asapp3 Rate Limits

2 limits

RATE LIMITS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Asapp3 Webhooks

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Asapp3 Context

101 classes · 178 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Asapp3 API Rules

17 rules · 11 errors 5 warnings 1 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Asapp3 Openapi Overlay

0 actions · update

DERIVED

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

AgentMetadata

22 properties

JSON SCHEMA

Article

14 properties

JSON SCHEMA

ConversationMetadata

18 properties

JSON SCHEMA

MessageAnalyticEvent

7 properties

JSON SCHEMA

MessageSentEvent

13 properties

JSON SCHEMA

SubmissionRequest

7 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Asapp3 Authentication

2 schemes

SECURITY

Asapp3 Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Asapp3 Trust Center

SOC 2, PCI DSS, HIPAA, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Asapp3 Agentic Access

56 operations · 26 acting · 1 human-in-the-loop

56 operations · 26 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Scroll for all 7

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 5

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 4

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: asapp3
name: Asapp3
image: https://cdn.prod.website-files.com/6436aca7069acc764910d397/685d7d32c1b63f6563bf2fd7_Primary%20Opengraph.png
description: ASAPP (formerly Asapp3) is a leading AI‑powered customer experience platform for enterprise contact centers.
  It provides generative AI agents, human‑in‑the‑loop workflows, and real‑time interaction intelligence to automate and augment
  customer service across voice, digital and human channels. The platform integrates with existing systems, offers safety
  and security guardrails, and is backed by extensive AI research and patents, serving industries such as finance, healthcare,
  retail, and telecommunications.
url: https://raw.githubusercontent.com/api-evangelist/asapp3/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: profiled
x-tier-reason: enrichment pass 2026-09-26 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-09-26'
modified: '2026-09-26'
x-docs-platform: mintlify
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-10-03
x-docs-hosting: vercel
tags:
- Artificial Intelligence
- Customer Experience
- Enterprise
- Contact Center
- Platform
- Company
tags_raw:
- AI
- CustomerExperience
- Enterprise
- ContactCenter
- Platform
- Company
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: CapabilityMap
  url: capabilities/asapp3-capability-edges.yml
  name: Asapp3 Business Capability Map
- type: AgenticAccess
  url: agentic-access/asapp3-agentic-access.yml
- type: RateLimits
  url: rate-limits/asapp3-rate-limits.yml
- type: Spectral
  url: rules/asapp3-rules.yml
- type: JSONLD
  url: json-ld/asapp3-context.jsonld
- type: Vocabulary
  url: vocabulary/asapp3-vocabulary.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Webhooks
  url: asyncapi/asapp3-webhooks.yml
- type: DataModel
  url: data-model/asapp3-data-model.yml
- type: Compliance
  url: https://trust.asapp.com/
- type: Authentication
  url: authentication/asapp3-authentication.yml
- type: ErrorCatalog
  url: errors/asapp3-problem-types.yml
- type: Conformance
  url: conformance/asapp3-conformance.yml
- type: LLMsTxt
  url: llms/asapp3-llms.txt
- type: AgentCard
  url: a2a/asapp3-a2a.yml
- type: SecurityTxt
  url: well-known/asapp3-status-security.txt
- type: WellKnown
  url: well-known/asapp3-well-known.yml
- type: Hosts
  url: hosts/asapp3-hosts.yml
- type: Vendors
  url: vendors/asapp3-vendors.yml
- type: Support
  url: https://support.asapp.com/hc/en-us
- type: StatusPage
  url: https://status.asapp.com/access/login
- type: PrivacyPolicy
  url: https://www.asapp.com/privacy-policy
- type: Newsroom
  url: https://www.asapp.com/news
- type: GitHubOrganization
  url: https://github.com/asappinc
- type: ChangeLog
  url: https://docs.asapp.com/releases/overview
- type: Blog
  url: https://www.asapp.com/blog
- type: GettingStarted
  url: https://docs.asapp.com/generativeagent/getting-started
- type: Documentation
  url: https://developer.asapp.com/
- type: APIReference
  url: https://docs.asapp.com/llms.txt
- type: TrustCenter
  url: security/asapp3-trust-center.yml
- type: DomainSecurity
  url: security/asapp3-domain-security.yml
- type: Website
  url: https://www.asapp.com
apis:
- aid: asapp3:asapp3-autocompose-api
  name: Asapp3 Auto Compose API
  description: Improve agent productivity with AutoCompose API
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - AutoCompose
  properties:
  - type: OpenAPI
    url: openapi/asapp3-autocompose-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-autosummary-api
  name: Asapp3 Auto Summary API
  description: Endpoints for summarizing conversations and retrieving structured data
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - AutoSummary
  properties:
  - type: OpenAPI
    url: openapi/asapp3-autosummary-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-autotranscribe-api
  name: Asapp3 Auto Transcribe API
  description: Get streaming URL to transcribe audio
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - AutoTranscribe
  properties:
  - type: OpenAPI
    url: openapi/asapp3-autotranscribe-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-autotranscribe-media-gateway-api
  name: Asapp3 AutoTranscribe Media Gateway API
  description: Operations for controlling AutoTranscribe Media Gateway transcription and streaming
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - AutoTranscribe Media Gateway
  properties:
  - type: OpenAPI
    url: openapi/asapp3-autotranscribe-media-gateway-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-conversations-api
  name: Asapp3 Conversations API
  description: Operations to send conversational inputs to ASAPP AI services
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/asapp3-conversations-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-file-exporter-api
  name: Asapp3 File Exporter API
  description: API to get client exports
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - File Exporter
  properties:
  - type: OpenAPI
    url: openapi/asapp3-file-exporter-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-generativeagent-api
  name: Asapp3 Generative Agent API
  description: Operations to send messages and trigger GenerativeAgent to respond or query the current state
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - GenerativeAgent
  properties:
  - type: OpenAPI
    url: openapi/asapp3-generativeagent-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-health-check-api
  name: Asapp3 Health Check API
  description: Operations to ensure that ASAPP APIs are up and running.
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - Health Check
  properties:
  - type: OpenAPI
    url: openapi/asapp3-health-check-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-knowledge-base-api
  name: Asapp3 Knowledge Base API
  description: Operations to submit and retrieve Articles to the GenerativeAgent Knowledge Base.
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - Knowledge Base
  properties:
  - type: OpenAPI
    url: openapi/asapp3-knowledge-base-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
- aid: asapp3:asapp3-metadata-api
  name: Asapp3 Metadata API
  description: API to submit entity's attributes to ASAPP
  humanURL: https://docs.asapp.com/apis/overview
  baseURL: https://api.sandbox.asapp.com
  tags:
  - Metadata
  properties:
  - type: OpenAPI
    url: openapi/asapp3-metadata-api-openapi.yml
  - type: JSONSchema
    url: json-schema/asapp3-message-sent-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-article-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-agent-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-conversation-metadata-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-message-analytic-event-schema.json
  - type: JSONSchema
    url: json-schema/asapp3-submission-request-schema.json
x-enrichment:
  date: '2026-09-26'
  status: enriched
  artifacts_added: 36
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local
x-a2a:
  verified: true
  probed: '2026-09-26'
  url: https://docs.asapp.com/.well-known/agent-card.json
  grade: conformant
  protocol_version: '0.3'
  control: 404

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