Asapp3 · Schema
Article
An article stored within the Knowledge Base.
Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany
Properties
| Name | Type | Description |
|---|---|---|
| id | string | The unique identifier for the article. |
| title | string | The refined title of the article, resulting from the cleanup process. |
| content | string | The refined content of the article, resulting from the cleanup process. |
| url | string | The reference URL of the article. Defaults to null if not provided. |
| updatedAt | string | The timestamp indicating when the article was last updated. This field is null if the initial submission is still pending review. |
| updatedBy | string | The email address of the user who last updated the article. This field is null if the initial submission is still pending review. |
| metadata | array | Additional key-value pairs related to the article. |
| originalContent | string | The original content of the article prior to the cleanup process. |
| originalTitle | string | The original title of the article prior to the cleanup process. |
| queryExamples | array | Examples of customer questions related to the article. Defaults to an empty array if not provided. |
| additionalInstructions | array | Specific instructions to ensure responses are relevant and address exceptions. |
| pendingSubmissionId | string | The unique identifier for the submission currently under review for this article. This field is null if there are no pending submissions. |
| currentVersion | string | The current version label of the article. This field is null if the initial submission is still pending review. |
| deploymentStatus | object | The current deployment status of the article. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/asapp3/main/json-schema/asapp3-article-schema.json",
"title": "Article",
"description": "An article stored within the Knowledge Base.",
"x-generated": "2026-09-26",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/asapp3-openapi.yaml#/components/schemas/Article",
"type": "object",
"properties": {
"id": {
"type": "string",
"description": "The unique identifier for the article."
},
"title": {
"type": "string",
"description": "The refined title of the article, resulting from the cleanup process."
},
"content": {
"type": "string",
"description": "The refined content of the article, resulting from the cleanup process."
},
"url": {
"type": "string",
"description": "The reference URL of the article. Defaults to null if not provided."
},
"updatedAt": {
"type": "string",
"format": "date-time",
"description": "The timestamp indicating when the article was last updated. This field is null if the initial submission is still pending review."
},
"updatedBy": {
"type": "string",
"description": "The email address of the user who last updated the article. This field is null if the initial submission is still pending review."
},
"metadata": {
"type": "array",
"items": {
"$ref": "#/$defs/Metadata"
},
"description": "Additional key-value pairs related to the article."
},
"originalContent": {
"type": "string",
"description": "The original content of the article prior to the cleanup process."
},
"originalTitle": {
"type": "string",
"description": "The original title of the article prior to the cleanup process."
},
"queryExamples": {
"type": "array",
"items": {
"type": "string"
},
"description": "Examples of customer questions related to the article. Defaults to an empty array if not provided."
},
"additionalInstructions": {
"type": "array",
"items": {
"$ref": "#/$defs/AdditionalInstruction"
},
"description": "Specific instructions to ensure responses are relevant and address exceptions."
},
"pendingSubmissionId": {
"type": "string",
"description": "The unique identifier for the submission currently under review for this article. This field is null if there are no pending submissions."
},
"currentVersion": {
"type": "string",
"description": "The current version label of the article. This field is null if the initial submission is still pending review."
},
"deploymentStatus": {
"$ref": "#/$defs/DeploymentStatus",
"description": "The current deployment status of the article."
}
},
"$defs": {
"AdditionalInstruction": {
"description": "Guidelines and responses to enhance the article.",
"type": "object",
"properties": {
"clarificationInstruction": {
"type": "string",
"description": "A guideline to improve the article's content."
},
"exampleResponse": {
"type": "string",
"description": "A sample response applicable if the clarification instruction is followed."
}
}
},
"DeploymentStatus": {
"description": "The current deployment status of the article.",
"type": "string",
"enum": [
"NONE",
"DRAFT",
"SANDBOX",
"PRODUCTION",
"SANDBOX_AND_PRODUCTION"
]
},
"Metadata": {
"description": "A key-value pair providing additional information about the article.",
"type": "object",
"required": [
"key",
"value"
],
"properties": {
"key": {
"type": "string",
"minLength": 1,
"description": "The key for the metadata entry."
},
"value": {
"type": "string",
"minLength": 1,
"description": "The value for the metadata entry."
}
}
}
}
}
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