Asapp3 · Schema

Article

An article stored within the Knowledge Base.

Artificial IntelligenceCustomer ExperienceEnterpriseContact CenterPlatformCompany

Properties

Name Type Description
id string The unique identifier for the article.
title string The refined title of the article, resulting from the cleanup process.
content string The refined content of the article, resulting from the cleanup process.
url string The reference URL of the article. Defaults to null if not provided.
updatedAt string The timestamp indicating when the article was last updated. This field is null if the initial submission is still pending review.
updatedBy string The email address of the user who last updated the article. This field is null if the initial submission is still pending review.
metadata array Additional key-value pairs related to the article.
originalContent string The original content of the article prior to the cleanup process.
originalTitle string The original title of the article prior to the cleanup process.
queryExamples array Examples of customer questions related to the article. Defaults to an empty array if not provided.
additionalInstructions array Specific instructions to ensure responses are relevant and address exceptions.
pendingSubmissionId string The unique identifier for the submission currently under review for this article. This field is null if there are no pending submissions.
currentVersion string The current version label of the article. This field is null if the initial submission is still pending review.
deploymentStatus object The current deployment status of the article.
View JSON Schema on GitHub

JSON Schema

asapp3-article-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/asapp3/main/json-schema/asapp3-article-schema.json",
  "title": "Article",
  "description": "An article stored within the Knowledge Base.",
  "x-generated": "2026-09-26",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/asapp3-openapi.yaml#/components/schemas/Article",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "The unique identifier for the article."
    },
    "title": {
      "type": "string",
      "description": "The refined title of the article, resulting from the cleanup process."
    },
    "content": {
      "type": "string",
      "description": "The refined content of the article, resulting from the cleanup process."
    },
    "url": {
      "type": "string",
      "description": "The reference URL of the article. Defaults to null if not provided."
    },
    "updatedAt": {
      "type": "string",
      "format": "date-time",
      "description": "The timestamp indicating when the article was last updated. This field is null if the initial submission is still pending review."
    },
    "updatedBy": {
      "type": "string",
      "description": "The email address of the user who last updated the article. This field is null if the initial submission is still pending review."
    },
    "metadata": {
      "type": "array",
      "items": {
        "$ref": "#/$defs/Metadata"
      },
      "description": "Additional key-value pairs related to the article."
    },
    "originalContent": {
      "type": "string",
      "description": "The original content of the article prior to the cleanup process."
    },
    "originalTitle": {
      "type": "string",
      "description": "The original title of the article prior to the cleanup process."
    },
    "queryExamples": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Examples of customer questions related to the article. Defaults to an empty array if not provided."
    },
    "additionalInstructions": {
      "type": "array",
      "items": {
        "$ref": "#/$defs/AdditionalInstruction"
      },
      "description": "Specific instructions to ensure responses are relevant and address exceptions."
    },
    "pendingSubmissionId": {
      "type": "string",
      "description": "The unique identifier for the submission currently under review for this article. This field is null if there are no pending submissions."
    },
    "currentVersion": {
      "type": "string",
      "description": "The current version label of the article. This field is null if the initial submission is still pending review."
    },
    "deploymentStatus": {
      "$ref": "#/$defs/DeploymentStatus",
      "description": "The current deployment status of the article."
    }
  },
  "$defs": {
    "AdditionalInstruction": {
      "description": "Guidelines and responses to enhance the article.",
      "type": "object",
      "properties": {
        "clarificationInstruction": {
          "type": "string",
          "description": "A guideline to improve the article's content."
        },
        "exampleResponse": {
          "type": "string",
          "description": "A sample response applicable if the clarification instruction is followed."
        }
      }
    },
    "DeploymentStatus": {
      "description": "The current deployment status of the article.",
      "type": "string",
      "enum": [
        "NONE",
        "DRAFT",
        "SANDBOX",
        "PRODUCTION",
        "SANDBOX_AND_PRODUCTION"
      ]
    },
    "Metadata": {
      "description": "A key-value pair providing additional information about the article.",
      "type": "object",
      "required": [
        "key",
        "value"
      ],
      "properties": {
        "key": {
          "type": "string",
          "minLength": 1,
          "description": "The key for the metadata entry."
        },
        "value": {
          "type": "string",
          "minLength": 1,
          "description": "The value for the metadata entry."
        }
      }
    }
  }
}

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